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Subscription Questoin

Hi, I just subscribed to star trek online today, and I am wondering do I get my 500 ZEN today? Or did I miss the date? I have been a F2P for awhile now and I just wanted to subscribe for the perks really.. Let me know thanks

Comments

  • nccmarknccmark Member Posts: 1,084 Arc User
    500 zen starts one month AFTER you subscribed as LTS, and then each month thereafter.
  • edrogenedrogen Member Posts: 202 Arc User
    If you subscribed to LTS then you will get the 500 zen this month and every month after, probably some work on Cryptic back end to ensure your payment will clear before you wind up with the zen. The 'day' you get your zen is the same day of month that you bought your subscription, so yours would be every 1st. I think if it's not there by end of business tomorrow that's when you open a ticket.
  • officerbatman81officerbatman81 Member Posts: 2,761 Arc User
    Regardless of LTS or just monthly the answer is at the end of the month you subscribed, or the first of the next month.
  • welfarebob#3087 welfarebob Member Posts: 42 Arc User
    What's LTS?
  • welfarebob#3087 welfarebob Member Posts: 42 Arc User
    I did sub today so I was just curious really
  • officerbatman81officerbatman81 Member Posts: 2,761 Arc User
    Lifetime Subscription, sorry.

    So you'll see your zen Jan 1st, i think the rule is, or sometimes itll come a day or two early, maybe 30/31st. Like for me i got mine the 30th yesterday, so i was able to take advantage of the cyber Monday sale.
  • welfarebob#3087 welfarebob Member Posts: 42 Arc User
    Dang! Such garbage!
  • rahmkota19rahmkota19 Member Posts: 1,929 Arc User
    I think I remember it should come on the same day. Suggest you wait 48 hours, look if its there, and if not, contact Support. They usually are pretty fast on resolving monthly zen issues, I have a friend to who that happened more than once.
  • welfarebob#3087 welfarebob Member Posts: 42 Arc User
    I did contact a gm in game earlier
  • fiberteksyfirfiberteksyfir Member Posts: 1,207 Arc User
    edited December 2015
    It should be within a day or two of you subscribing, i get mine on the 21st each month give or take a day
  • lamyrslamyrs Member Posts: 312 Arc User
    edited December 2015
    I got mine right after buying the LTS but that was almost 4 years ago. Also, my 500Z come each month at the date I purchased the LTS, not the 1st.
    I am from Belgium and english isn't my main language, sorry if I make mistakes.
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