So, I've popped a couple of tickets in about this, but I've not heard anything back from support about it so I figured I'd see what the rest of the community thinks. I decided to go pop some lock boxes thanks to the sale dropping key prices a bit, I rummaged around and looked through my store of older lockboxes for ones that had interesting drop lists of things that I wouldn't mind as rewards.
I know that the only reason to really pop lock boxes is for the lobi, but I figured I'd opt for ones where the booby prizes were at least ones I'd get some use out of (accelerators or weapons/doffs for undergeared alts for example). I decided to open some xindi-terrestrial ones and some tal shiar ones. I popped a few of both and imagine my surprise when I wasnt getting ANYTHING actually listed on the rewards for the boxes...instead of a mini-booster pack, or an xp boost or one of the better items instead I get +10 R&D catalysts! These are NOT listed as possible rewards on either of these boxes! They're not listed as rewards and are worth vastly less than anything actually listed.
Lockbox lottery mechanics are one thing, but when you are not actually getting even the minimum promised on the roll, that's absolutely unacceptable in my opinion. I'd be interested to hear what others think about this, am I right or am I being unreasonable to expect to get what I was promised by the item descriptions?
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It think you're right to be annoyed if you feel you've been deceived as the devs really should be making sure the UI and tooltips accurately reflect what is happening in game. It's even more vital when real money is being exchanged do goods and services.
Lock boxes are a lottery by their very nature but at least you should have some idea of what you are gambling for, not just some items that were never advertised.
I've had the same happening a few times when opening boxes, where I would only get a +25 catalyst. It looks like you're right OP. These rewards are, it seems, nowhere mentioned. It looks like something isn't working as it should.
Scary isn't it?
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Most unexpectedly, this turned into a flame-fest! Closed it goes!. /sigh What flamefestery is this? pwlaughingtrendy
"With the first link, the chain is forged. The first speech censured, the first thought forbidden, the first freedom denied, chains us all irrevocably."
I thought there was as well, that older lockboxes were getting a few newer rewards added, such as what the OP mentioned.
Praetor of the -RTS- Romulan Tal Shiar fleet!
^this
Most unexpectedly, this turned into a flame-fest! Closed it goes!. /sigh What flamefestery is this? pwlaughingtrendy
We will get Captain Kagran to deal with those pesky Tholians, he already showed us his amazing command/leadership skills and decision making during the Iconian conflict (it was never officially declared as a war was it?)