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Of lockboxes and unacceptable conduct...

So, I've popped a couple of tickets in about this, but I've not heard anything back from support about it so I figured I'd see what the rest of the community thinks. I decided to go pop some lock boxes thanks to the sale dropping key prices a bit, I rummaged around and looked through my store of older lockboxes for ones that had interesting drop lists of things that I wouldn't mind as rewards.

I know that the only reason to really pop lock boxes is for the lobi, but I figured I'd opt for ones where the booby prizes were at least ones I'd get some use out of (accelerators or weapons/doffs for undergeared alts for example). I decided to open some xindi-terrestrial ones and some tal shiar ones. I popped a few of both and imagine my surprise when I wasnt getting ANYTHING actually listed on the rewards for the boxes...instead of a mini-booster pack, or an xp boost or one of the better items instead I get +10 R&D catalysts! These are NOT listed as possible rewards on either of these boxes! They're not listed as rewards and are worth vastly less than anything actually listed.

Lockbox lottery mechanics are one thing, but when you are not actually getting even the minimum promised on the roll, that's absolutely unacceptable in my opinion. I'd be interested to hear what others think about this, am I right or am I being unreasonable to expect to get what I was promised by the item descriptions?

Comments

  • lordsteve1lordsteve1 Member Posts: 3,492 Arc User
    I wouldn't be surprised if the tooltip or whatever for the boxes are wrong or that they've been changed and nobody updated the UI. It's happened with other items quie frequently.

    It think you're right to be annoyed if you feel you've been deceived as the devs really should be making sure the UI and tooltips accurately reflect what is happening in game. It's even more vital when real money is being exchanged do goods and services.

    Lock boxes are a lottery by their very nature but at least you should have some idea of what you are gambling for, not just some items that were never advertised.
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  • risian4risian4 Member Posts: 3,711 Arc User
    The release blog https://www.arcgames.com/en/games/star-trek-online/news/detail/9196243-xindi-terrestrial-lock-box mentioned R&D catalysts as a possible reward, but from the wording I'd conclude that it should always be a reward from a R&D box. (So the actual lock box reward should be a R&D pack, which in turn can contain a catalyst).

    I've had the same happening a few times when opening boxes, where I would only get a +25 catalyst. It looks like you're right OP. These rewards are, it seems, nowhere mentioned. It looks like something isn't working as it should.
  • risian4risian4 Member Posts: 3,711 Arc User
    Just want to add: the Wiki page on the Terrestrial Box does mention the catalyst as a direct-from-the-box reward, but since the Wiki is made by the players, I wonder where they got the information from. No official source mentions them so I assume they had to find out the hard way too.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    To my surprise, this is actually a lockbox-complaint topic where I have to agree with the OP (most of these topics tend to be just gripes about the odds). Lockboxes should contain what is advertised for them. Period.
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  • caoimxcaoimx Member Posts: 3 Arc User
    meimeitoo wrote: »
    To my surprise, this is actually a lockbox-complaint topic where I have to agree with the OP

    Scary isn't it?
  • peterconnorfirstpeterconnorfirst Member Posts: 6,225 Arc User
    Cool to see all those new players to STO around. :|
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    Looking for a fun PvE fleet? Join us at Omega Combat Division today.
    felisean wrote: »
    teamwork to reach a goal is awesome and highly appreciated
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  • davefenestratordavefenestrator Member Posts: 10,865 Arc User
    I . . . have to agree. With a lock box rant thread. This is indeed a sign of the Apocalypse.
  • mayito2009mayito2009 Member Posts: 643 Arc User
    I agree too, I have opened over 40 herald box and got nothing, just junk, the amount of lobi is so ridiculously low that is not even worth trying. I am done opening boxes.
    Seek and ye shall find. Ask and ye shall receive. Rabboni
    Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety" (Benjamin Franklin).

    Most unexpectedly, this turned into a flame-fest! Closed it goes!. /sigh What flamefestery is this? pwlaughingtrendy
  • whitewhale80whitewhale80 Member Posts: 86 Arc User
    I'm a solo player who only ever gets naff fleet mark boosts. Bah.
  • sheldonlcoopersheldonlcooper Member Posts: 4,042 Arc User
    Was there a blog a few months ago saying these were added to all lockboxes?
    Captain Jean-Luc Picard: "We think we've come so far. Torture of heretics, burning of witches, it's all ancient history. Then - before you can blink an eye - suddenly it threatens to start all over again."

    "With the first link, the chain is forged. The first speech censured, the first thought forbidden, the first freedom denied, chains us all irrevocably."

  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    Was there a blog a few months ago saying these were added to all lockboxes?

    I thought there was as well, that older lockboxes were getting a few newer rewards added, such as what the OP mentioned.
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    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • kodachikunokodachikuno Member Posts: 6,020 Arc User1
    I . . . have to agree. With a lock box rant thread. This is indeed a sign of the Apocalypse.

    ^this
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    tacofangs wrote: »
    STO isn't canon, and neither are any of the books.
  • mayito2009mayito2009 Member Posts: 643 Arc User
    The Tholians are coming!!! The Tholians are COMING!!!! The Tholians ARE COMING!!!! The end is here!!!!
    Seek and ye shall find. Ask and ye shall receive. Rabboni
    Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety" (Benjamin Franklin).

    Most unexpectedly, this turned into a flame-fest! Closed it goes!. /sigh What flamefestery is this? pwlaughingtrendy
  • mackbolan01mackbolan01 Member Posts: 580 Arc User
    The Tholians ARE COMING ????? i don't think so..... they shows up and go *boom*..............​​
  • bunansabunansa Member Posts: 928 Arc User
    mayito2009 wrote: »
    The Tholians are coming!!! The Tholians are COMING!!!! The Tholians ARE COMING!!!! The end is here!!!!

    We will get Captain Kagran to deal with those pesky Tholians, he already showed us his amazing command/leadership skills and decision making during the Iconian conflict (it was never officially declared as a war was it?)
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  • theillusivenmantheillusivenman Member Posts: 438 Arc User
    I agree I'd be a little nervous to be getting stuff which isn't clearly advertised that should be in a lockbox. I hope this thread pops up on some Dev's daily reading threads-time, and if I were you, I'd file a Bug Report about it and contact support.
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    "Reality is a thing of the past."
    Proud supporter of equality for all human beings.
  • fiberteksyfirfiberteksyfir Member Posts: 1,207 Arc User
    Honestly i wish theyd just remove the catalysts its such a TRIBBLE prize.. Or at least give a stack of em. I usually dont open boxes to get ships myself (when i do its usually for lobi if i want a ship ill just get it with EC) and opening a +25 rd catalyst is kinda like the game laughing in your face :)
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