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The game now thinks my JHSS is me, and won't rename

meimeitoomeimeitoo Member Posts: 12,594 Arc User
I recently used a Captain rename token, to rename myself to the same name of my JHSS, thinking I'd go in and change the name of my ship after that. But now the game thinks my JHSS is me, and won't let me rename it, telling me I'm in space. :(

Anyone has any idea how to solve this?! I relogged, switched ships, etc., but it won't make any difference.
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Comments

  • berginsbergins Member Posts: 3,454 Arc User
    Well, are you?

    In space, that is?

    You have to be at a the likes of a ship selector to change your ship name. You probably are aware of this, but Trouble Shooting 101, check the obvious.
    "Logic is a little tweeting bird chirping in a meadow. Logic is a wreath of pretty flowers which smell BAD." - Spock
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    bergins wrote: »
    Well, are you?

    In space, that is?

    You have to be at a the likes of a ship selector to change your ship name. You probably are aware of this, but Trouble Shooting 101, check the obvious.

    Yeah, of course I was at a ship selector. :) It will let me rename any ship, except the one with my name.
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  • sarcasmdetectorsarcasmdetector Member Posts: 1,176 Media Corps
    Have you tried switching to a different ship, then in the ship selector changing the name of your JHSS?

  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    Have you tried switching to a different ship, then in the ship selector changing the name of your JHSS?

    Yeah, tried it all. I switched ships, relogged, doesn't make a difference: game always says I can't change that ship name because I'm allegedly in space.

    Gratz on the 91k in a Nandi, btw! :)
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  • rcassandrasaturnrcassandrasaturn Member Posts: 195 Arc User
    Mei, go to your shipyard in the ESD and go to ship selection screen, select your ship and change the name of your ship diffrent name and change other one to different, go to your main ship, change it. viola. all fixed. it works by changing two ships's names to different so it can show up. you have to pay EC for it althrough.
    Fleet commander of Slippery When Wet.
    i am Deaf Transgender girl. i'm Known to others as Korra.
    you can find me on Tumblr, Twitter, Twitch
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited July 2015
    I figured a picture is worth a thousand words:

    3wplskd.jpg

    As you can tell, ship still has the same name as me, and it isn't even currently my active ship, yet I can't rename it.

    P.S. The abilities to add pictures is one thing I actually *do* like about this forum!
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  • rcassandrasaturnrcassandrasaturn Member Posts: 195 Arc User
    meimeitoo wrote: »
    I figured a picture is worth a thousand words:

    3wplskd.jpg

    As you can tell, ship has same name as me, and it's even my active ship.
    yeah that's bad.. it can pretty much TRIBBLE up your game. you should consider trying the option i gave above.

    Fleet commander of Slippery When Wet.
    i am Deaf Transgender girl. i'm Known to others as Korra.
    you can find me on Tumblr, Twitter, Twitch
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    yeah that's bad.. it can pretty much TRIBBLE up your game. you should consider trying the option i gave above.

    Thanks for your suggestion. But the thing is: it's not a duplicate ship name; rather, the ship has the same name as me, the pilot. :)

    Short of plunking down another 700 Zen (for 2 extra Captain renames), I'm pretty sure I can't resolve this myself. A Dev will need to change the ship name on their end (via the database?), as the game simply won't allow me to change the name any more.
    3lsZz0w.jpg
  • rcassandrasaturnrcassandrasaturn Member Posts: 195 Arc User
    meimeitoo wrote: »
    yeah that's bad.. it can pretty much TRIBBLE up your game. you should consider trying the option i gave above.

    Thanks for your suggestion. But the thing is: it's not a duplicate ship name; rather, the ship has the same name as me, the pilot. :)

    Short of plunking down another 700 Zen (for 2 extra Captain renames), I'm pretty sure I can't resolve this myself. A Dev will need to change the ship name on their end (via the database?), as the game simply won't allow me to change the name any more.

    worth a try. go ask a dev about that
    Fleet commander of Slippery When Wet.
    i am Deaf Transgender girl. i'm Known to others as Korra.
    you can find me on Tumblr, Twitter, Twitch
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    worth a try. go ask a dev about that

    Devs are kinda hard to reach. :) Maybe Trendy might be willing to lend a hand?! (shameless hint, :P)

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  • frtoasterfrtoaster Member Posts: 3,354 Arc User
    edited July 2015
    Captain rename tokens don't quite work properly: they change the name in some places, but not others. Cryptic has known this for a long time, but I doubt they will fix it. Frankly, I think they should give anyone whoever bought one a refund.

    http://perfectworld.vanillaforums.com/discussion/1140826/rename-tokens-do-not-really-work
    http://perfectworld.vanillaforums.com/discussion/1150895/rename-token-bug
    http://perfectworld.vanillaforums.com/discussion/1174866/captain-rename-token-issue

    It seems that you have discovered a new bug with rename tokens. Your only hope is that a programmer will see your report and decide to fix the bug. You can try contacting PWE customer support, but they are unlikely to help. From my experience, their role seems to be limited to suggesting obvious things that customers can do on their own. If that doesn't work, they just tell you, sorry, there's nothing they can do.
    Waiting for a programmer ...
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  • seaofsorrowsseaofsorrows Member Posts: 10,919 Arc User
    ​​This is probably a long shot, and I admit I'm reaching on this but..

    You should be able to change your captains middle or last name without a rename token. Go to your character panel (press U) and when looking at your captain hit 'edit record' at the bottom. Maybe adding a middle name will make the name different enough that you can rename the ship?

    Again, just a shot in the dark.. but you never know.
    Insert witty signature line here.
  • gradiigradii Member Posts: 2,824 Arc User
    P.S. The abilities to add pictures is one thing I actually *do* like about this forum!

    Yeah but for the CO forums it was a 100% downgrade, as we always could post pictures there.

    I was very surpised you couldn't on the old STO forum.

    "He shall be my finest warrior, this generic man who was forced upon me.
    Like a badass I shall make him look, and in the furnace of war I shall forge him.
    he shall be of iron will and steely sinew.
    In great armour I shall clad him and with the mightiest weapons he shall be armed.
    He will be untouched by plague or disease; no sickness shall blight him.
    He shall have such tactics, strategies and machines that no foe will best him in battle.
    He is my answer to cryptic logic, he is the Defender of my Romulan Crew.
    He is Tovan Khev... and he shall know no fear."
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    frtoaster wrote: »
    It seems that you have discovered a new bug with rename tokens.

    Yeah, I always knew there was a relationship between yourself and your ship (in space, you basically *are* the ship). But I had no idea it would bug out like that, of course. :( Instead, I figured the stuff they actually charge Zen for usually works. Then again, it's a 'bug' ship, so I should have known. :P

    Flying a ship that carries the same name as myself, that's kinda stupid. And since it's my expensive JHSS, I would honestly like to see it fixed.
    Your only hope is that a programmer will see your report and decide to fix the bug. You can try contacting PWE customer support, but they are unlikely to help.

    I did contact them, of course; but they never reply (and the links you provided inspired little hope in that regard). Or, if they do, just refer you back to the forums. :( I'm really hoping Trendy will see this, and intervene, otherwise I'm hosed.
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  • shpoksshpoks Member Posts: 6,967 Arc User
    Wellcome to the bugfest that is STO. ;) I've also noticed that if one of my characters has a Boff with a certain name, I can't make another character with that name.
    I'd sincerely love to be able to help you with this, but I honestly have no idea what you can do in this situation, unfortunately. Given how I still have bug tickets unresolved that are dating to the winter of 2012, I suggest trying to accept the possibility of your JHSS bearing the same name as your character in the forseable future. :(
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  • smokeybacon90smokeybacon90 Member Posts: 2,252 Arc User
    Rewind to before you renamed your toon. Just not too far or you'll get a nosebleed.
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  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    Rewind to before you renamed your toon. Just not too far or you'll get a nosebleed.

    I see what you did there! :P
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  • frtoasterfrtoaster Member Posts: 3,354 Arc User
    edited July 2015
    meimeitoo wrote: »
    I did contact them, of course; but they never reply (and the links you provided inspired little hope in that regard). Or, if they do, just refer you back to the forums. :( I'm really hoping Trendy will see this, and intervene, otherwise I'm hosed.

    Oh, customer support replies eventually. It's July 4th, so you may have to wait till Monday. Whether they'll be any help is another matter. Usually, they just suggest obvious things and then say there's nothing more they can do. Sometimes, I know that a database admin could fix the problem with one SQL statement, but good luck getting in touch with one.

    Btw, you can send a PM to Trendy or hail her like this:

    @pwlaughingtrendy

    Note that I haven't actually done it above, but that's how you do it.
    Waiting for a programmer ...
    qVpg1km.png
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    frtoaster wrote: »
    meimeitoo wrote: »
    I did contact them, of course; but they never reply (and the links you provided inspired little hope in that regard). Or, if they do, just refer you back to the forums. :( I'm really hoping Trendy will see this, and intervene, otherwise I'm hosed.

    Oh, customer support replies eventually. It's July 4th, so you may have to wait till Monday. Whether they'll be any help is another matter. Usually, they just suggest obvious things and then say there's nothing more they can do. Sometimes, I know that a database admin could fix the problem with one SQL statement, but good luck getting in touch with one.

    Btw, you can send a PM to Trendy or hail her like this:

    @pwlaughingtrendy


    Darn, I forgot, it's the 4th of July. Not really American myself, so I tend to forget. :) Thx for the reminder.

    P.S. I did send a PM to Trendy as well. Seems I can read other's people's PMs sent to her too! LOL. This forum is sooo broken!
    3lsZz0w.jpg
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    Deep sigh. Just heard back from support. They basically just told me to try and rename the ship on ground... Aka, they didn't read a single word I said. :( I even attached that image of me standing at a ship-selector.
    3lsZz0w.jpg
  • nikephorusnikephorus Member Posts: 2,744 Arc User
    meimeitoo wrote: »
    I recently used a Captain rename token, to rename myself to the same name of my JHSS, thinking I'd go in and change the name of my ship after that. But now the game thinks my JHSS is me, and won't let me rename it, telling me I'm in space. :(

    Anyone has any idea how to solve this?! I relogged, switched ships, etc., but it won't make any difference.

    I had trouble with a rename token as well. I renamed my reman, but it didn't change her name on the doff menu and when I use the shard of possibilities the clones are still using the old character name. I opened a ticket, but it was never fixed.
    Tza0PEl.png
  • jonathanlonehawkjonathanlonehawk Member Posts: 674 Arc User
    Try this: when in space go to your bridge, press u and try to rename the ship there (you don't need to be a ship selector to rename a ship). I've renamed ships this way, and it may be just different enough to work. Good Luck.
    Formerly Known as Protector from June 2008 to June 20, 2012
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    Please enable us to buy a token with Zen to faction change a 25th Century FED to a TOS FED.
  • seaofsorrowsseaofsorrows Member Posts: 10,919 Arc User
    ​​
    meimeitoo wrote: »
    Deep sigh. Just heard back from support. They basically just told me to try and rename the ship on ground... Aka, they didn't read a single word I said. :( I even attached that image of me standing at a ship-selector.

    Just curious.. did you try my idea about renaming your captain under your character panel? If you can just get the names different, that should fix it.

    The idea to try from your bridge also just might work.
    Insert witty signature line here.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    ​​
    meimeitoo wrote: »
    Deep sigh. Just heard back from support. They basically just told me to try and rename the ship on ground... Aka, they didn't read a single word I said. :( I even attached that image of me standing at a ship-selector.

    Just curious.. did you try my idea about renaming your captain under your character panel? If you can just get the names different, that should fix it.

    The idea to try from your bridge also just might work.


    Thanks, guys. I tried both your suggestion, but neither of them worked. :(

    The name on my character sheet was still my old name, btw. I can change that a bit, bit makes no difference as to my true Captain's name. And trying to rename ship from bridge (good idea, by itself), sadly didn't work either.

    N.B. I find it really annoying that things that cost Zen, like a Captain rename token, are borked (and ignored).
    3lsZz0w.jpg
  • foolishowlfoolishowl Member Posts: 102 Arc User
    Reason #4389948 why you shouldn't use a personal name as a primary key in a database.
  • frtoasterfrtoaster Member Posts: 3,354 Arc User
    meimeitoo wrote: »
    P.S. I did send a PM to Trendy as well. Seems I can read other's people's PMs sent to her too! LOL. This forum is sooo broken!

    I thought they had fixed that.

    meimeitoo wrote: »
    Deep sigh. Just heard back from support. They basically just told me to try and rename the ship on ground... Aka, they didn't read a single word I said. :( I even attached that image of me standing at a ship-selector.

    I know the feeling. In a previous conversation with them, I had to tell them twice that I had already submitted an in-game bug report and three times that I had posted it to the forums. From what I've read on these forums, my conversation with them was fairly typical.
    Waiting for a programmer ...
    qVpg1km.png
  • rcassandrasaturnrcassandrasaturn Member Posts: 195 Arc User
    hey Mei. try this, go to Vulcan and try change it here. if it doesn't work, try other places that has shipyard. it might work.
    Fleet commander of Slippery When Wet.
    i am Deaf Transgender girl. i'm Known to others as Korra.
    you can find me on Tumblr, Twitter, Twitch
  • rcassandrasaturnrcassandrasaturn Member Posts: 195 Arc User
    try every place you can think of as well.. i dunno. but i heard some fix included those places.
    Fleet commander of Slippery When Wet.
    i am Deaf Transgender girl. i'm Known to others as Korra.
    you can find me on Tumblr, Twitter, Twitch
  • seaofsorrowsseaofsorrows Member Posts: 10,919 Arc User
    meimeitoo wrote: »
    meimeitoo wrote: »
    Deep sigh. Just heard back from support. They basically just told me to try and rename the ship on ground... Aka, they didn't read a single word I said. :( I even attached that image of me standing at a ship-selector.

    Just curious.. did you try my idea about renaming your captain under your character panel? If you can just get the names different, that should fix it.

    The idea to try from your bridge also just might work.


    Thanks, guys. I tried both your suggestion, but neither of them worked. :(

    The name on my character sheet was still my old name, btw. I can change that a bit, bit makes no difference as to my true Captain's name. And trying to rename ship from bridge (good idea, by itself), sadly didn't work either.

    N.B. I find it really annoying that things that cost Zen, like a Captain rename token, are borked (and ignored).


    Dang, ok.. I was hoping that would work. :)

    If I think of anything else, I'll let you know, but it sounds like it's going to be up to Support. I hope they can help you out soon. Let us know if you figure anything out.
    Insert witty signature line here.
  • ovenusarmanioovenusarmanio Member Posts: 6,772 Community Moderator
    edited July 2015
    meimeitoo wrote: »

    P.S. I did send a PM to Trendy as well. Seems I can read other's people's PMs sent to her too! LOL. This forum is sooo broken!

    Do you mean the messages in her mailbox (private), or the comments on her profile (public). Those are very different things. I see your message on her profile, as a comment rather than a private message.

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