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Cannot launch sto

Since last update I can no longer launch STO via ARC or via the exe file for STO. If i click play on arc the sto launcher never comes up...if i click on the sto exe file the launcher does come up but if i click engage launcher goes away but game never launches. please help!:eek:

"update" now clicking exe file it comes up with a cryptic error and a form i can fill however i get a windows error at the same time that forces it to close
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