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Crashing at Launcher

Hey. I got on and started up the launcher directly, through ARC, and through Steam and I get the same result. I am able to sign in to the launcher but when it goes to the next screen to begin patching, it just crashes and then doesn't even allow me the time to submit a ticket on the crash before it closes that window too. My patience is really running thin folks.
Post edited by gartersnake on

Comments

  • rikwesselsrikwessels Member Posts: 367 Arc User
    edited May 2015
    you also have that when switching characters ( it's still not fixed ) :

    in Launcher ( before typing your password ) , go to options and startup in safe mode and windowed . when it's done patching click engage ( but do not maximize window yet ) . Now go to options > display and choose directx9ex ( not auto or directx 11) and apply > completely exit everything > restart launcher ( again in safe mode and in a window ) > click engage when it's done . Only now can you maximize the window .

    Whenever you logout of the client ,make sure to first go back to windowed mode .If the client starts up maximized it will crash
  • pettencepettence Member Posts: 2 Arc User
    edited May 2015
    I've tried that, and everything else I can think of including repair and then wiping and re-installing and it still gets to 92 percent on the loading screen, and still dies, and you can't submit a ticket because that's screwed as well, so I'm at the limit of my patience, everything was working fine yesterday.
  • gartersnakegartersnake Member Posts: 13 Arc User
    edited May 2015
    I am not having that issue. I used that workaround after the last patch. This time I can't even patch. The launcher just crashes the second its about to patch. This is very frustrating. I'm about to see if I can return the zen cards I purchased at a store today.
  • dbud42dbud42 Member Posts: 1 Arc User
    edited May 2015
    this had been going on for a month and a half,just downloaded the new patch you gave out. it still did not work,the launcher keeps crashing as it tries to log on,i am getting really tired of this and i know there are a few that do to,so either fix the damn problem or i will just delete the game from my computer.:mad:
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