test content
What is the Arc Client?
Install Arc

small "Fix"to the fatal error for 3d

So as many of us know the game crashes when you launch it regularly. Why we don't know but my fellow captains, klingons and romulan brothers and sisters there is a small "fix" you can do until they fix it themselves. Under Options on your launcher go to Safe mode then start the game. This will load it up in a windowed version. once its fully loaded just maxamize the game and enjoy.
Michel "Mic" Nardy
Fleet Admiral
Task Force Omega
United Federation of Planets
Post edited by jackokason on

Comments

  • kristinakathrynkristinakathryn Member Posts: 1 Arc User
    edited April 2015
    You are a beautiful human being.
  • demonicaestheticdemonicaesthetic Member Posts: 3 Arc User
    edited April 2015
    jackokason wrote: »
    So as many of us know the game crashes when you launch it regularly. Why we don't know but my fellow captains, klingons and romulan brothers and sisters there is a small "fix" you can do until they fix it themselves. Under Options on your launcher go to Safe mode then start the game. This will load it up in a windowed version. once its fully loaded just maxamize the game and enjoy.

    Stage 1 - Launcher - Options - Safe Mode

    Stage 2 - Once logged into the game, options - set up your graphics prefs as usual, do not 'lower' them, that's not the problem. when setting up the options, make sure the mode is set to 'windowed' not 'windowed full screen' or 'full screen'[

    Stage 3 - Exit the game while making sure the window is NOT maximized

    Stage 4 - re-launch/login as usual, once at the char selection screen you can maximize the window for normal play.

    Stage 5 - Un maximize the window before quiting.

    That *SHOULD* solve the 'crash on logo load screen' problem.


    Unmaximizing the window before shut down eliminates the need to use 'safe mode' and mess up your graphics settings every time you run the game.
    <center><font size="+5"><b>Give a man a fire and he's warm for a day...
    Set a man on fire and he's warm for the rest of his life...</b></size></center>
  • warmonger360warmonger360 Member Posts: 524 Arc User
    edited April 2015
    didn't work. this'll be the 9th time client crashed on loading character this week. first time was on entering ESD:mad:
    WE SURVIVE!

    aut vincere aut mori pro imperio
    either to conquer or to die for the Empire
  • demonicaestheticdemonicaesthetic Member Posts: 3 Arc User
    edited April 2015
    didn't work. this'll be the 9th time client crashed on loading character this week. first time was on entering ESD:mad:


    Only practical suggestion I can make is when setting your prefs in Stage 2, make sure ''video card' is not set to Directx11 or Auto. Something on the trasition from Cryptic Loading to Logo Loading in fullscreen or windowed full screen is doing bad directx11 calls, that is crashing a lot of people, on multiple card types and makers.
    <center><font size="+5"><b>Give a man a fire and he's warm for a day...
    Set a man on fire and he's warm for the rest of his life...</b></size></center>
  • warmonger360warmonger360 Member Posts: 524 Arc User
    edited May 2015
    Only practical suggestion I can make is when setting your prefs in Stage 2, make sure ''video card' is not set to Directx11 or Auto. Something on the trasition from Cryptic Loading to Logo Loading in fullscreen or windowed full screen is doing bad directx11 calls, that is crashing a lot of people, on multiple card types and makers.

    dunno if that would be it. I was able to get into my KDF just fine. on switching character back to fed I got the crash which would make #11
    WE SURVIVE!

    aut vincere aut mori pro imperio
    either to conquer or to die for the Empire
Sign In or Register to comment.