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What is the Arc Client?
Install Arc

Slow Loading

THe game ran fan for almost 2 months, and then for the last few weeks that game has gotten slower and slower to load, to the point now that it just stalls while loading even the launcher. I've tried uninstalling and re-installing thru ARC and it is still obscenely slow. I do not have any other issue with lag using other programs on my PC:

I conducted the tests in the sticky and pasted the results below. My ISP is Bright House Networks.

Any help would be greatly appreciated. I'd love to get this issue resolved before the Delta Recruits event starts this Thursday!


Test 1: tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 7 ms 9 ms 12 ms 192.168.0.1
2 20 ms 29 ms 19 ms 10.100.16.1
3 28 ms 33 ms 25 ms ten0-6-0-0.tamp20-car2.bhn.net [71.44.1.106]
4 23 ms 19 ms 19 ms ten0-8-0-6.tamp27-car2.bhn.net [72.31.211.158]
5 27 ms 29 ms 29 ms 72-31-6-190.net.bhntampa.com [72.31.6.190]
6 27 ms 29 ms 30 ms hun0-1-0-5-tamp20-cbr1.bhn.net [72.31.3.97]
7 23 ms 20 ms 24 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66
.109.6.96]
8 43 ms 49 ms 49 ms bu-ether17.hstqtx0209w-bcr00.tbone.rr.com [66.10
9.1.70]
9 46 ms 52 ms 46 ms bu-ether22.dllstx976iw-bcr00.tbone.rr.com [107.1
4.19.216]
10 43 ms 47 ms 59 ms 0.ae0.pr1.dfw10.tbone.rr.com [107.14.17.232]
11 50 ms 49 ms 60 ms te0-4-0-17.ccr21.dfw03.atlas.cogentco.com [154.5
4.11.49]
12 48 ms 45 ms 43 ms be2032.ccr22.dfw01.atlas.cogentco.com [154.54.6.
53]
13 52 ms 54 ms 59 ms be2146.ccr22.iah01.atlas.cogentco.com [154.54.25
.241]
14 51 ms 59 ms 59 ms be2173.ccr42.atl01.atlas.cogentco.com [154.54.29
.117]
15 67 ms 70 ms 73 ms be2169.ccr22.dca01.atlas.cogentco.com [154.54.31
.98]
16 63 ms 74 ms 79 ms be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31
.126]
17 76 ms 79 ms 94 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
.42]
18 69 ms 66 ms 72 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
om [154.54.46.130]
19 77 ms 89 ms 85 ms 38.111.40.114
20 72 ms 80 ms * patchserver2.crypticstudios.com [208.95.185.41]

21 78 ms 81 ms 87 ms patchserver2.crypticstudios.com [208.95.185.41]


Trace complete.

Test 2: nettest
contacting nettest server..timed out
hit return to exit

Test 3: pathping patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Sageheart [192.168.0.4]
1 192.168.0.1
2 10.100.16.1
3 ten0-6-0-0.tamp20-car2.bhn.net [71.44.1.106]
4 ten0-8-0-6.tamp27-car2.bhn.net [72.31.211.158]
5 72-31-6-188.net.bhntampa.com [72.31.6.188]
6 hun0-1-0-5-tamp20-cbr1.bhn.net [72.31.3.97]
7 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66.109.6.96]
8 bu-ether17.hstqtx0209w-bcr00.tbone.rr.com [66.109.1.70]
9 bu-ether22.dllstx976iw-bcr00.tbone.rr.com [107.14.19.216]
10 0.ae0.pr1.dfw10.tbone.rr.com [107.14.17.232]
11 te0-4-0-17.ccr21.dfw03.atlas.cogentco.com [154.54.11.49]
12 be2032.ccr22.dfw01.atlas.cogentco.com [154.54.6.53]
13 be2146.ccr22.iah01.atlas.cogentco.com [154.54.25.241]
14 be2173.ccr42.atl01.atlas.cogentco.com [154.54.29.117]
15 be2169.ccr22.dca01.atlas.cogentco.com [154.54.31.98]
16 be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31.126]
17 be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
18 te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
19 38.111.40.114
20 patchserver2.crypticstudios.com [208.95.185.41]

Computing statistics for 500 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Sageheart [192.168.0.4]
0/ 100 = 0% |
1 6ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% 10.100.16.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% ten0-6-0-0.tamp20-car2.bhn.net [71
.44.1.106]
0/ 100 = 0% |
4 24ms 0/ 100 = 0% 0/ 100 = 0% ten0-8-0-6.tamp27-car2.bhn.net [72
.31.211.158]
0/ 100 = 0% |
5 26ms 0/ 100 = 0% 0/ 100 = 0% 72-31-6-188.net.bhntampa.com [72.3
1.6.188]
0/ 100 = 0% |
6 28ms 0/ 100 = 0% 0/ 100 = 0% hun0-1-0-5-tamp20-cbr1.bhn.net [72
.31.3.97]
0/ 100 = 0% |
7 28ms 0/ 100 = 0% 0/ 100 = 0% 10.bu-ether15.tamsflde20w-bcr00.tb
one.rr.com [66.109.6.96]
0/ 100 = 0% |
8 45ms 0/ 100 = 0% 0/ 100 = 0% bu-ether17.hstqtx0209w-bcr00.tbone
.rr.com [66.109.1.70]
0/ 100 = 0% |
9 47ms 0/ 100 = 0% 0/ 100 = 0% bu-ether22.dllstx976iw-bcr00.tbone
.rr.com [107.14.19.216]
0/ 100 = 0% |
10 50ms 0/ 100 = 0% 0/ 100 = 0% 0.ae0.pr1.dfw10.tbone.rr.com [107.
14.17.232]
0/ 100 = 0% |
11 46ms 0/ 100 = 0% 0/ 100 = 0% te0-4-0-17.ccr21.dfw03.atlas.cogen
tco.com [154.54.11.49]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% be2032.ccr22.dfw01.atlas.cogentco.
com [154.54.6.53]
0/ 100 = 0% |
13 54ms 0/ 100 = 0% 0/ 100 = 0% be2146.ccr22.iah01.atlas.cogentco.
com [154.54.25.241]
0/ 100 = 0% |
14 54ms 0/ 100 = 0% 0/ 100 = 0% be2173.ccr42.atl01.atlas.cogentco.
com [154.54.29.117]
0/ 100 = 0% |
15 65ms 0/ 100 = 0% 0/ 100 = 0% be2169.ccr22.dca01.atlas.cogentco.
com [154.54.31.98]
0/ 100 = 0% |
16 69ms 0/ 100 = 0% 0/ 100 = 0% be2149.ccr42.jfk02.atlas.cogentco.
com [154.54.31.126]
0/ 100 = 0% |
17 77ms 0/ 100 = 0% 0/ 100 = 0% be2096.ccr22.bos01.atlas.cogentco.
com [154.54.30.42]
0/ 100 = 0% |
18 76ms 0/ 100 = 0% 0/ 100 = 0% te0-0-0-0.rcr11.b002133-1.bos01.at
las.cogentco.com [154.54.46.130]
13/ 100 = 13% |
19 82ms 13/ 100 = 13% 0/ 100 = 0% 38.111.40.114
1/ 100 = 1% |
20 79ms 14/ 100 = 14% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]

Trace complete.

C:\Users\Jason>
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