Whatever issue STO has with Soundblaster audio cards, it causes all sound to fail on the entire PC until reboot. And it always happens at points in STO with a lot of different audio tracks playing.
It seems to work if SBX Pro Studio is turned off, but that is not a desirable work around for those of us who like our sound quality. Please fix the issue?
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If you don't know how, start/control panel/sound/select active audio output device/properties/advanced tab/select audio sampling rate/apply changes