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sto connection issues

Hello I have Verizon in California and I have rubberbanding and lag in sto don't know when it happened is this from Verizon or from sto?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Trace complete.

C:\Windows\system32>tracert www.startrekonline.com

Tracing route to www.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 743 ms 721 ms 677 ms L100.LSANCA-DSL-36.verizon-gni.net [71.105.48.1]

3 442 ms * 469 ms G102-0-0-28.LSANCA-LCR-21.verizon-gni.net [100.4
1.131.250]
4 362 ms 301 ms 279 ms ae2-0.LAX01-BB-RTR1.verizon-gni.net [130.81.209.
254]
5 * * * Request timed out.
6 536 ms 483 ms 464 ms 0.ae1.GW15.BOS4.ALTER.NET [140.222.231.201]
7 459 ms 555 ms 478 ms internap-gw.customer.alter.net [152.179.134.214]

8 555 ms 412 ms 516 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
9 580 ms 621 ms 705 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 751 ms 781 ms 844 ms www.playstartrekonline.de [208.95.185.44]

Trace complete.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>pathping patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 sammyITSYBITSY.domain.actdsltmp [192.168.1.2]
1 192.168.1.1
2 L100.LSANCA-DSL-36.verizon-gni.net [71.105.48.1]
3 G102-0-0-28.LSANCA-LCR-21.verizon-gni.net [100.41.131.250]
4 * * *
Computing statistics for 75 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 sammyITSYBITSY.domain.actdsltmp [1
92.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
2/ 100 = 2% |
2 207ms 5/ 100 = 5% 3/ 100 = 3% L100.LSANCA-DSL-36.verizon-gni.net
[71.105.48.1]
0/ 100 = 0% |
3 223ms 2/ 100 = 2% 0/ 100 = 0% G102-0-0-28.LSANCA-LCR-21.verizon-
gni.net [100.41.131.250]

Trace complete.
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