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Forums > Home› Star Trek Online General Discussion

Perfect World Entertainment Has Terrible Customer Service

adamofnodadamofnod Member Posts: 78 Arc User
edited February 2015 in Star Trek Online General Discussion
Perfect World Entertainment Has Terrible Customer Service

In fact, they have the worst customer service of any company I've ever had to deal with, gaming or otherwise.

However, since it's against the forum rules for me to give details or specifics, the curious will just have to speculate why I would post such a statement.

Good Day.
RIP Nimoy :(
[SIGPIC][/SIGPIC]
Post edited by adamofnod on

Comments

  • admiraltroikaadmiraltroika Member Posts: 0 Arc User
    edited February 2015
    Cryptic has no obligation to give you what you want just because you scream, wave your arms, and jump up and down.
  • abystander0abystander0 Member Posts: 649 Arc User
    edited February 2015
    Because you got treated like everyone else you had to make a thread about it?

    Oh no. How terrible.
  • cidjackcidjack Member Posts: 2,017 Arc User
    edited February 2015
    Every time I contact them I get outstanding customer service, I get a response in less then an hour, and I have had all my requests taken care of in a satisfactory manner. I get a survey asking me how they did and I always rate outstanding.

    I have been here long enough to see what people are contacting customer service for, and I know that no company's customer service department has a magic wand to fix any problem or concern reported.
    Armada: Multiplying fleet projects in need of dilithium by 13."
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  • UnknownUnknown
    edited February 2015
    This content has been removed.
This discussion has been closed.