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What is the Arc Client?
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Able to upgrade game, not actually enter it. For over a year.

So since nearly the launch of the Romulan expansion I have been able to upgrade the game from the launcher, but not actually reach the game. After the launcher it goes to a black screen, but before reaching the title screen gives up with: "Fatal Error: Unable to initialize on-demand patching and connect to Patch Server. The connection was idle for too long".

When I run nettest.exe, it just waits a few seconds and gives a "timed out" message. So clearly I am unable to properly connect to some game-related servers, but I don't know why. It's not a firewall issue. It's not something fixed by restarting any particular part of the machinery here--stuff has been turned off and on a time or two in the last ~20 months without anything changing. My connection with the game was never good (satellite internet, high latency), but it used to at least exist.
Post edited by joshuajslone on

Comments

  • pike1972pike1972 Member Posts: 1 Arc User
    edited February 2015
    I am stuck at the patch screen itself. I haven't logged in in a long time, but why can I not open my own posts? Sorry to piggy back, but I am stuck at the patch and can't even post my own to fix
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