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Server Issues - Lag/Disconnections

Hello Cryptic Studios and Perfect World Staff,

I am writing this topic as a fellow programmer myself, and as a player of this game as well.

Recently there has been major disconnections issues going on, as well as latency (LAG). This has affected the state of the game for your user base, as well as the gaming experience for those first trying the game. Is there a resolution in sight?

Is there anything you need players to provide? trace routes? Please let us know if you need this information since it might expedite the resolution if it's not a local issue with the server.

Thank you.

Best,
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