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Rubberbanding and why STO lags

pax2paxpax2pax Member Posts: 2 Arc User
If your like me your frustrated with the level of lag in STO. You may have even wondered what’s causing it. The blame being pointed at users hardware or ISP.

The truth is that it’s intentional and has nothing to do with PWE or user hardware.

STO is hosted through Cogent Communications, who are embroiled in a dispute with Verizon, over you guessed it money. Verizon perceives that it’s owed money from Cogent, and Cogent preceives that it doesn’t owe Verizon anything.

So what does this dispute mean for us players? It turns out that Verizon is intentionally slowing traffic from Cogent, which just happens to be the company hosting STO. This intentional slow down is what’s causing the lag that we experience in STO.

We STO players need to know that until this dispute is resolved, or PWE finds themselves a new IPS, that lag in STO will not be going away.

Here’s a great article that explains this problem in detail.
Also google search Cogent Verizon dispute.

http://johnsaucier.blogspot.com/2013/08/corporate-greed-how-verizon-is-sticking.html
Post edited by pax2pax on

Comments

  • gholendhorgholendhor Member Posts: 447 Arc User
    edited February 2015
    Thanks for this information,it still doesn't excuse those who develop and maintain this game in not disclosing this information to us them selves.That is one of the major problems with Cryptic and Perfect World Entertainment.Important information is always found out from third parties.Is it really that hard for them to inform their player base.
  • sarcasmdetectorsarcasmdetector Member Posts: 1,176 Media Corps
    edited February 2015
    If that was the only source of lag and rubberbanding, why have the devs gone on record stating in the forums, redit, and social media that there is a problem on their end since the 5th anniversary started and they've been doing patches trying to fix it?

    ISP's are only part of the problem.

    there are TWO separate lag issues that people are conflating.

    1. the Powertray UI lag. minor issue. Started with the release of the new power tray/power icons. Powers are activating correctly but the UI for the power tray is sluggish in updating. This got improved by one of the patches so it's not as bad as before, but it still exists.

    2. Network/server lag. serious issue. started with the anniversary and got worse with the release of the command ships. could be the omega minigames and the inspiration mechanic taking up to much server clocks. symptoms: rubberbanding, stuttering, abilities not activating, inability to turn/move ship/toon, getting destroyed then seeing your death animation, etc...
  • forcemajeureforcemajeure Member Posts: 212 Arc User
    edited February 2015
    The Cogent/server problem has been around for years, the Blog the OP linked is from 2013. I wouldn't be surprised if that problem is still ongoing, but it's not the only lag/disconnect problem that STO has.

    On a slightly different note, the linked blog is interesting, the digging the guy did and the info he came up with is useful.

    However when he says "if companies need more bandwidth, just add more, no problem!" and "don't ever let anyone tell you that it costs to transmit data. It doesn't" he is showing a woeful ignorance of the physical/plant/maintenance costs of running a data service.

    Oh well, still good info; but hard to see what Cryptic/PWE can do about it other than to switch providers. An MMO sharing providers with the main Netflix/Youtube service provider never seemed like a good idea to me anyway.
  • blakes7tvseriesblakes7tvseries Member Posts: 704 Arc User
    edited February 2015
    pax2pax wrote: »
    If your like me your frustrated with the level of lag in STO. You may have even wondered what’s causing it. The blame being pointed at users hardware or ISP.

    The truth is that it’s intentional and has nothing to do with PWE or user hardware.

    STO is hosted through Cogent Communications, who are embroiled in a dispute with Verizon, over you guessed it money. Verizon perceives that it’s owed money from Cogent, and Cogent preceives that it doesn’t owe Verizon anything.

    So what does this dispute mean for us players? It turns out that Verizon is intentionally slowing traffic from Cogent, which just happens to be the company hosting STO. This intentional slow down is what’s causing the lag that we experience in STO.

    We STO players need to know that until this dispute is resolved, or PWE finds themselves a new IPS, that lag in STO will not be going away.

    Here’s a great article that explains this problem in detail.
    Also google search Cogent Verizon dispute.

    http://johnsaucier.blogspot.com/2013/08/corporate-greed-how-verizon-is-sticking.html


    It's a blog full of opinions not a true news report.
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  • johnstewardjohnsteward Member Posts: 1,073 Arc User
    edited February 2015
    pax2pax wrote: »
    If your like me your frustrated with the level of lag in STO. You may have even wondered what’s causing it. The blame being pointed at users hardware or ISP.

    The truth is that it’s intentional and has nothing to do with PWE or user hardware.

    STO is hosted through Cogent Communications, who are embroiled in a dispute with Verizon, over you guessed it money. Verizon perceives that it’s owed money from Cogent, and Cogent preceives that it doesn’t owe Verizon anything.

    So what does this dispute mean for us players? It turns out that Verizon is intentionally slowing traffic from Cogent, which just happens to be the company hosting STO. This intentional slow down is what’s causing the lag that we experience in STO.

    We STO players need to know that until this dispute is resolved, or PWE finds themselves a new IPS, that lag in STO will not be going away.

    Here’s a great article that explains this problem in detail.
    Also google search Cogent Verizon dispute.

    http://johnsaucier.blogspot.com/2013/08/corporate-greed-how-verizon-is-sticking.html

    Sadly if you check the /netgraph 1 - you see that even when you ate lagging hard the ping to cryptic servers is okay like sonewhere between 150 and 250.

    That means its actually and truly cryptics fault because its the servers not coping with the needed load and NOT a connection issue. That may increase the problem on top of everything else but its not the main part.
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