Need help badly

idontcare4oo3

I have gotten a new gameing pc and have tried to log in and a pop up from arc defender keeps telling me I need to put in the one time code to log in but unfortunaly I no longer have access to the email that is associated with my account.i have tried to changed my email severaltime but keep getting this.......... Unfortunately, we were unable to complete your request. In order to perform an email change, you will need to submit a ticket to our Customer Support department.
which I but no response as of late .and when I click the link it tells me web page can not be found .so can someone please help me.:mad:

suzy32

idontcare4oo3 wrote: »

I have gotten a new gameing pc and have tried to log in and a pop up from arc defender keeps telling me I need to put in the one time code to log in but unfortunaly I no longer have access to the email that is associated with my account.i have tried to changed my email severaltime but keep getting this.......... Unfortunately, we were unable to complete your request. In order to perform an email change, you will need to submit a ticket to our Customer Support department.
which I but no response as of late .and when I click the link it tells me web page can not be found .so can someone please help me.:mad:

Go into arc sign in. click your user name then account you can edit email

idontcare4oo3

I did that and I keep getting a mrssage saying....Unfortunately, we were unable to complete your request. In order to perform an email change, you will need to submit a ticket to our Customer Support department... and whem I click the link that is given says web page not found

richardcranium63

Did you go here?
https://support.arcgames.com/app/home

idontcare4oo3

yes I have went there I have followed everything that is required .