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I've been locked out of my account for two years because of the One Time Code

I have never received a one time code via e-mail. Ever. I have made numerous inquiries via through the Tech Support system - I have also taken ALL possible steps on my end. My email address is not the problem. Nothing is going to SPAM. I'm not getting the Code. I've done Password resets. I have not only cleared my cache and cookies - I've reinstalled Windows, Installed and Disabled ARC Security, renamed my PC so it shows as a new PC when I try to log in so your system will send me the One Time verification. All I get is notifications I've reset and made changes or that a new PC tried to log in and failed.
Post edited by darklordatomix on

Comments

  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited December 2014
    Hey there!

    Send an email with info on your account and email address to get some back end help with this problem.

    There is nothing we can do here in the forums to help you with this particular problem.

    Email customerservice@perfectworld.com

    Thanks for your patience!
    ~CaptainSmirk
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