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Login2 error and Support Forum Bug

I have the login2 error.

http://s856.photobucket.com/user/dawnpromise/media/STO/connectiontologinservertimedout_zps63787e39.png.html?sort=3&o=0

Additionally when I went to the support and tried to file a ticket it insists I select something that isnt there.

http://s856.photobucket.com/user/dawnpromise/media/STO/STOreportbug_zps3eef53bf.png.html?sort=3&o=1

Im signed in and ive tried refreshing the page, re entering the data, everything i can think if. It still insists there should be something more to select and is refusing to show the option.
Stellarum, mea sunt
The Stars are Mine.
Post edited by dawnpromise on

Comments

  • hagar3hagar3 Member Posts: 145 Arc User
    edited December 2014
    On STO TWitter

    Looks like our login servers are experiencing some problems and the team is investigating. This will delay things until we can get a fix in

    Posted 23 mins ago
    In case no one can hear you...scream
  • papasezpapasez Member Posts: 55 Arc User
    edited December 2014
    I know they say everything is back up and running but I still cannot get into the game. There's a huge delay in loading my characters (as there was earlier) and upon selecting a char and attempting to log in it gets as far as "Retrieving list of Maps" then eventually dumps me back to the Log-In screen with a "Login2_timeout" error.

    Some acknowledgement there's still an issue would be great. Wish this game had some kind of Community Manager at times like this. Would make communications flow in a much more timely manner. If there is one, someone needs to be hanging their head in shame as the communication is sorely lacking.
  • glykenglyken Member Posts: 97 Arc User
    edited December 2014
    Additionally when I went to the support and tried to file a ticket it insists I select something that isnt there.

    http://s856.photobucket.com/user/dawnpromise/media/STO/STOreportbug_zps3eef53bf.png.html?sort=3&o=1
    in the pulldown there should be a little icon to the left of "game support" that expands the tree. Yes, the dropdown menu is a collapsed tree...:confused:

    Been there, spent ages trying to figure out why the ^^&$^%*((^*^$&%$&%*$&$^%*%& it wouldn't submit.
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