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sto connection issues request timed out please help

Hello I have Verizon dsl I'm getting request timed out in the trace logs don't know if its verizons or stos I remember when I checked this (don't remember when) it wasn't like this before thanks:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 37 ms 37 ms 36 ms L100.LSANCA-DSL-35.verizon-gni.net [71.105.32.1]

3 43 ms 52 ms 43 ms G0-6-0-1.LSANCA-LCR-21.verizon-gni.net [130.81.1
36.14]
4 69 ms 82 ms 71 ms ae4-0.LAX01-BB-RTR1.verizon-gni.net [130.81.199.
98]
5 80 ms 86 ms 53 ms 0.xe-7-1-3.XL3.SJC7.ALTER.NET [152.63.6.125]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 141 ms 180 ms 115 ms 0.ae2.XL3.BOS4.ALTER.NET [140.222.226.17]
11 112 ms 112 ms 112 ms 0.xe-10-0-1.GW15.BOS4.ALTER.NET [152.63.21.38]
12 117 ms 116 ms 117 ms internap-gw.customer.alter.net [152.179.134.214]

13 118 ms 116 ms 125 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
14 124 ms 125 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
15 125 ms 125 ms 125 ms 208.95.185.225
16 117 ms 114 ms 114 ms patchserver2.crypticstudios.com [208.95.185.41]
Post edited by buddyboy65 on

Comments

  • nyx219nyx219 Member Posts: 207 Arc User
    edited December 2014
    I used to have Verizon, alter.net is as rotten as Cogentco is for latency via my current provider. For what it's worth, Cogentco's routes are having on & off latency spikes tonight, and the STO server is hitting close to 2000 ms even more frequently. The game is taking eons to load the log-in.

    To anyone who asks for my tracert to be posted, no, I'm not going to bother. It's a TRIBBLE latency game of ping pong between STO & Cogentco & probably Alter (and any others I'm unaware of) so don't ask. Run your own tracerts and watch for the pattern instead, much easier.
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    edited December 2014
    OK. I went by this http://sto-forum.perfectworld.com/showthread.php?t=1192081

    Tracert: no values over 180 (106 was the highest number).

    Nettest results
    contacting nettest server..
    Local IP: xx.xx.TRIBBLE.TRIBBLE
    Ping: 750.1 msec
    Port: 80: 18 KB/sec 1 KB/sec 19 KB/sec 500
    Port: 80: 16 KB/sec 1 KB/sec 17 KB/sec 500
    Port: 443: 12 KB/sec 0 KB/sec 13 KB/sec 500
    Port: 443: 11 KB/sec 0 KB/sec 13 KB/sec 500
    Port: 7255: 17 KB/sec 1 KB/sec 18 KB/sec 500
    Port: 7255: 20 KB/sec 1 KB/sec 22 KB/sec 500
    Port: 7003: 21 KB/sec 1 KB/sec 23 KB/sec 500
    Port: 7003: 17 KB/sec 1 KB/sec 19 KB/sec 500
    Port: 7202: 18 KB/sec 2 KB/sec 27 KB/sec 500
    Port: 7202: 20 KB/sec 2 KB/sec 27 KB/sec 500
    Port: 7499: 20 KB/sec 4 KB/sec 27 KB/sec 500
    Port: 7499: 20 KB/sec 1 KB/sec 23 KB/sec 500
    Port: 80: 16 KB/sec 1 KB/sec 17 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    Pathping: most were at 0/100 with 5/100 being the highest except for 1
    10 --- 100/ 100 =100% 100/ 100 =100% be2066.ccr22.iah01.atlas.cogentco.
    com [154.54.7.53]

    My ISP is Time Warner Cable.

    Issue: Login2_timeout. If I'm able to log into the game I have a tremendous amount of lag, and the server not responding for a short time. It's really bad right now. :(
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited December 2014
    ...
    Pathping: most were at 0/100 with 5/100 being the highest except for ...

    Note, for a reliable Network connection to the STO Servers, you should be having ZERO packet loss. (A 1% to 2% packet loss can easily by themselves cause the connection symptoms that you have...) So depending on where that other packet loss is occurring, you may have to check your connections or contact your ISP Technical support to get that addressed...
  • buddyboy65buddyboy65 Member Posts: 25 Arc User
    edited December 2014
    Ok thanks ive noticed some of my games are getting request timed out as well but not like 5 thru 10 hops something like 4 hops with warthunder and 7 hops with blacklight retribution
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