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Network issues - with results - extremely low nettest speed

I am experiencing severe issues from last maintenance (Thursday 20th or Friday 21st?). I have similar symptoms as reported by others:

Launcher window background loads extremely slowly. During game I have frequent timeouts up to 3 minutes and severe rubber banding.

Also note that I have exactly same issues with Neverwinter. I have been playing STO for almost 2 years and I have never experienced similar issues before.

Note that I have no issues at all with any other internet services including other MMOs. I have 100MBps premium ISP provider, machine is cable-connected to router, I did try to reset router and cable modem and computer. No change.

I will happily provide more information or perform additional tests if it helps to solve it. Because judging from that everything else besides STO and Neverwinter works fine, it's definitely not on my end.

The nettest took about 20 minutes to complete:
C:\Windows\system32>c:\utils\nettest.exe
unable to allocate performance buffer
contacting nettest server..
Local IP: 89.176.226.TRIBBLE
Ping: 188.0 msec
Port: 80: 9 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 10 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 7 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: timed out
Port: 7255: 9 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: timed out
Port: 7003: 7 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 8 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 9 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 7 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 12 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 6 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 8 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit


C:\Windows\system32>tracert patchserver.crypticstudios.com

V
Post edited by Unknown User on

Comments

  • gwassalorgwassalor Member Posts: 164
    edited November 2014
    New test, bandwidth much better now. Launcher background as well as character selection screen now works normally, characters are loaded immediately. I don't have time to do play test at the moment (it's lunch break here) but it looks promising. Still I have no idea what are the 2nd and 3rd columns in the nettest below and why they're 0 and if it's good or bad.

    C:\Windows\system32>c:\Utils\nettest.exe
    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 89.176.226.TRIBBLE
    Ping: 125.1 msec
    Port: 80: 514 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 516 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 514 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 519 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 514 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 561 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 507 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 517 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 510 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 519 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 516 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 541 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 515 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit


    C:\Windows\system32>tracert patchserver.crypticstudios.com

    V
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