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Lag and rubberbanding

fovrelfovrel Member Posts: 1,448 Arc User
Lately I am having severe lag and rubberbanding. The game is more or less unplayable. When I log off and restart my computer it sometimes helps; I can play without any problems. I have wifi at home and I use a signal booster.

These issues started a couple of days ago. I did the trace and ping test and the results are below.


Microsoft Windows [versie 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.


C:\windows\system32>tracert patchserver.crypticstudios.com

Traceren van de route naar patchserver.crypticstudios.com [208.95.185.41]
via maximaal 30 hops:

1 3 ms 8 ms 5 ms 192.168.2.254
2 20 ms 19 ms 19 ms 82-170-155-254.ip.telfort.nl [82.170.155.254]
3 26 ms 23 ms 23 ms nl-asd-dc2-ice-ir01.kpn.net [193.172.66.189]
4 21 ms 20 ms 21 ms asd2-rou-1022.NL.eurorings.net [134.222.93.138]

5 48 ms 22 ms 21 ms asd2-rou-1044.NL.eurorings.net [134.222.230.226]

6 793 ms 20 ms 20 ms asd-s6-rou-1041.NL.eurorings.net [134.222.199.10
1]
7 * 532 ms 20 ms be286.rcr21.ams05.atlas.cogentco.com [130.117.15
.45]
8 20 ms 21 ms 21 ms be2039.ccr42.ams03.atlas.cogentco.com [154.54.36
.145]
9 105 ms 103 ms 104 ms be2440.agr21.ams03.atlas.cogentco.com [130.117.5
0.6]
10 105 ms 105 ms 105 ms be2434.ccr41.ams03.atlas.cogentco.com [130.117.2
.242]
11 104 ms 104 ms 105 ms be2194.ccr41.lon13.atlas.cogentco.com [130.117.5
0.241]
12 980 ms 1105 ms 111 ms be2111.ccr21.man01.atlas.cogentco.com [130.117.5
0.74]
13 354 ms 104 ms 107 ms be2191.ccr22.lpl01.atlas.cogentco.com [130.117.4
9.49]
14 * 104 ms 104 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
.165]
15 105 ms 103 ms 103 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
16 1101 ms 1979 ms 107 ms 38.111.40.114
17 107 ms 104 ms 106 ms patchserver2.crypticstudios.com [208.95.185.41]


De trace is voltooid.

C:\windows\system32>pathping patchserver.crypticstudios.com

Traceren van de route naar patchserver.crypticstudios.com [208.95.185.41]
via maximaal 30 hops:
0 XPC.home [192.168.2.11]
1 192.168.2.254
2 82-170-155-254.ip.telfort.nl [82.170.155.254]
3 nl-asd-dc2-ice-ir01.kpn.net [193.172.66.189]
4 asd2-rou-1022.NL.eurorings.net [134.222.93.138]
5 asd2-rou-1044.NL.eurorings.net [134.222.230.226]
6 asd-s6-rou-1041.NL.eurorings.net [134.222.199.101]
7 be286.rcr21.ams05.atlas.cogentco.com [130.117.15.45]
8 be2039.ccr42.ams03.atlas.cogentco.com [154.54.36.145]
9 be2440.agr21.ams03.atlas.cogentco.com [130.117.50.6]
10 be2434.ccr41.ams03.atlas.cogentco.com [130.117.2.242]
11 be2194.ccr41.lon13.atlas.cogentco.com [130.117.50.241]
12 be2111.ccr21.man01.atlas.cogentco.com [130.117.50.74]
13 be2191.ccr22.lpl01.atlas.cogentco.com [130.117.49.49]
14 be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
15 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
16 38.111.40.114
17 XPC.home [192.168.2.11] rapporten: De doelhost is niet bereikbaar.

Statistieken worden nu gedurende een periode van 425 seconden berekend...
Van bron - hier Dit knooppunt / deze verbinding
Hop RTT Verl./verzonden Verloren/verz. Adres
0 XPC.home [192.168.2.11]
7/ 100 = 7% |
1 123ms 8/ 100 = 8% 1/ 100 = 1% 192.168.2.254
0/ 100 = 0% |
2 142ms 7/ 100 = 7% 0/ 100 = 0% 82-170-155-254.ip.telfort.nl [82.1
70.155.254]
0/ 100 = 0% |
3 143ms 8/ 100 = 8% 1/ 100 = 1% nl-asd-dc2-ice-ir01.kpn.net [193.1
72.66.189]
0/ 100 = 0% |
4 154ms 8/ 100 = 8% 1/ 100 = 1% asd2-rou-1022.NL.eurorings.net [13
4.222.93.138]
0/ 100 = 0% |
5 194ms 7/ 100 = 7% 0/ 100 = 0% asd2-rou-1044.NL.eurorings.net [13
4.222.230.226]
0/ 100 = 0% |
6 133ms 9/ 100 = 9% 2/ 100 = 2% asd-s6-rou-1041.NL.eurorings.net [
134.222.199.101]
0/ 100 = 0% |
7 146ms 8/ 100 = 8% 1/ 100 = 1% be286.rcr21.ams05.atlas.cogentco.c
om [130.117.15.45]
0/ 100 = 0% |
8 160ms 11/ 100 = 11% 4/ 100 = 4% be2039.ccr42.ams03.atlas.cogentco.
com [154.54.36.145]
0/ 100 = 0% |
9 196ms 7/ 100 = 7% 0/ 100 = 0% be2440.agr21.ams03.atlas.cogentco.
com [130.117.50.6]
1/ 100 = 1% |
10 129ms 9/ 100 = 9% 1/ 100 = 1% be2434.ccr41.ams03.atlas.cogentco.
com [130.117.2.242]
0/ 100 = 0% |
11 190ms 8/ 100 = 8% 0/ 100 = 0% be2194.ccr41.lon13.atlas.cogentco.
com [130.117.50.241]
2/ 100 = 2% |
12 151ms 14/ 100 = 14% 4/ 100 = 4% be2111.ccr21.man01.atlas.cogentco.
com [130.117.50.74]
0/ 100 = 0% |
13 181ms 11/ 100 = 11% 1/ 100 = 1% be2191.ccr22.lpl01.atlas.cogentco.
com [130.117.49.49]
0/ 100 = 0% |
14 220ms 11/ 100 = 11% 1/ 100 = 1% be2387.ccr22.bos01.atlas.cogentco.
com [154.54.44.165]
0/ 100 = 0% |
15 239ms 13/ 100 = 13% 3/ 100 = 3% te3-2.ccr01.bos06.atlas.cogentco.c
om [154.54.46.130]
0/ 100 = 0% |
16 239ms 10/ 100 = 10% 0/ 100 = 0% 38.111.40.114
90/ 100 = 90% |
17 --- 100/ 100 =100% 0/ 100 = 0% XPC [0.0.0.0]

De trace is voltooid.

C:\windows\system32>


unable to allocate performance buffer
contacting nettest server..
Local IP: 195.241.184.90
Ping: 166.7 msec
Port: 80: 154 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 81 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 258 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 106 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 144 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 166 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 112 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 235 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 227 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 74 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 209 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 609 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 380 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Post edited by fovrel on

Comments

  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited November 2014
    fovrel wrote: »
    L...

    Traceren van de route naar patchserver.crypticstudios.com [208.95.185.41]
    via maximaal 30 hops:
    0 XPC.home [192.168.2.11]
    1 192.168.2.254
    2 82-170-155-254.ip.telfort.nl [82.170.155.254]
    3 nl-asd-dc2-ice-ir01.kpn.net [193.172.66.189]
    4 asd2-rou-1022.NL.eurorings.net [134.222.93.138]
    5 asd2-rou-1044.NL.eurorings.net [134.222.230.226]
    6 asd-s6-rou-1041.NL.eurorings.net [134.222.199.101]
    7 be286.rcr21.ams05.atlas.cogentco.com [130.117.15.45]
    8 be2039.ccr42.ams03.atlas.cogentco.com [154.54.36.145]
    9 be2440.agr21.ams03.atlas.cogentco.com [130.117.50.6]
    10 be2434.ccr41.ams03.atlas.cogentco.com [130.117.2.242]
    11 be2194.ccr41.lon13.atlas.cogentco.com [130.117.50.241]
    12 be2111.ccr21.man01.atlas.cogentco.com [130.117.50.74]
    13 be2191.ccr22.lpl01.atlas.cogentco.com [130.117.49.49]
    14 be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
    15 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    16 38.111.40.114
    17 XPC.home [192.168.2.11] rapporten: De doelhost is niet bereikbaar.

    Statistieken worden nu gedurende een periode van 425 seconden berekend...
    Van bron - hier Dit knooppunt / deze verbinding
    Hop RTT Verl./verzonden Verloren/verz. Adres
    0 XPC.home [192.168.2.11]
    7/ 100 = 7% |
    1 123ms 8/ 100 = 8% 1/ 100 = 1% 192.168.2.254
    0/ 100 = 0% |
    2 142ms 7/ 100 = 7% 0/ 100 = 0% 82-170-155-254.ip.telfort.nl [82.1
    70.155.254]
    0/ 100 = 0% |
    3 143ms 8/ 100 = 8% 1/ 100 = 1% nl-asd-dc2-ice-ir01.kpn.net [193.1
    72.66.189]
    0/ 100 = 0% |
    4 154ms 8/ 100 = 8% 1/ 100 = 1% asd2-rou-1022.NL.eurorings.net [13
    4.222.93.138]
    0/ 100 = 0% |
    5 194ms 7/ 100 = 7% 0/ 100 = 0% asd2-rou-1044.NL.eurorings.net [13
    4.222.230.226]
    0/ 100 = 0% |
    6 133ms 9/ 100 = 9% 2/ 100 = 2% asd-s6-rou-1041.NL.eurorings.net [
    134.222.199.101]
    0/ 100 = 0% |
    7 146ms 8/ 100 = 8% 1/ 100 = 1% be286.rcr21.ams05.atlas.cogentco.c
    om [130.117.15.45]
    0/ 100 = 0% |
    8 160ms 11/ 100 = 11% 4/ 100 = 4% be2039.ccr42.ams03.atlas.cogentco.
    com [154.54.36.145]
    0/ 100 = 0% |
    9 196ms 7/ 100 = 7% 0/ 100 = 0% be2440.agr21.ams03.atlas.cogentco.
    com [130.117.50.6]
    1/ 100 = 1% |
    10 129ms 9/ 100 = 9% 1/ 100 = 1% be2434.ccr41.ams03.atlas.cogentco.
    com [130.117.2.242]
    0/ 100 = 0% |
    11 190ms 8/ 100 = 8% 0/ 100 = 0% be2194.ccr41.lon13.atlas.cogentco.
    com [130.117.50.241]
    2/ 100 = 2% |
    12 151ms 14/ 100 = 14% 4/ 100 = 4% be2111.ccr21.man01.atlas.cogentco.
    com [130.117.50.74]
    0/ 100 = 0% |
    13 181ms 11/ 100 = 11% 1/ 100 = 1% be2191.ccr22.lpl01.atlas.cogentco.
    com [130.117.49.49]
    0/ 100 = 0% |
    14 220ms 11/ 100 = 11% 1/ 100 = 1% be2387.ccr22.bos01.atlas.cogentco.
    com [154.54.44.165]
    0/ 100 = 0% |
    15 239ms 13/ 100 = 13% 3/ 100 = 3% te3-2.ccr01.bos06.atlas.cogentco.c
    om [154.54.46.130]
    0/ 100 = 0% |
    16 239ms 10/ 100 = 10% 0/ 100 = 0% 38.111.40.114
    90/ 100 = 90% |
    17 --- 100/ 100 =100% 0/ 100 = 0% XPC [0.0.0.0]

    De trace is voltooid.

    ...

    For a reliable connection to the STO Servers, you should be having ZERO packet loss...

    In your case, you are losing data packets the moment they leave your computer, which indicates either a bad router or bad cable or a bad WiFi... And if your losing packets from the very beginning, all the other packet loss measurements become unreliable..

    Looks like you need to look at your WiFi setup, as that appears to be the cause of the problem...
  • doublechadoublecha Member Posts: 241 Arc User
    edited November 2014
    Today the game is unplayable. In my team many players have this problem.
    Qapla'
  • arintalarintal Member Posts: 0 Arc User
    edited November 2014
    Lag started ~30 minutes ago.

    ~120ms ping out of game.


    300-2500ms in game.

    Happens for like last week. During Europe late evening. Other games work fine so don't try TRIBBLE with "its your connection".
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited November 2014
    arintal wrote: »
    ...
    Happens for like last week. During Europe late evening. Other games work fine so don't try TRIBBLE with "its your connection".

    I just finished running my Main through 4 different STFs without the slightest hint of lag. So what ever is causing your problems, its not the STO Servers...
  • coolheadalcoolheadal Member Posts: 1,253 Arc User
    edited November 2014
    Where is the Network Monitor Tech or if they have Network Engineer could track the issue faster. The weekend crew there at the data center need to catch these FPS Lags so us players don't have to deal with it. They need a network high priority thread.
    [SIGPIC][/SIGPIC]

    Time will only tell!
  • lordsteve1lordsteve1 Member Posts: 3,492 Arc User
    edited November 2014
    Just in the last 15 mins I've been getting gradually more & more lag and rubber-banding until i just got disconnected.

    Now can't get back in to the game at all.
    SulMatuul.png
  • fovrelfovrel Member Posts: 1,448 Arc User
    edited November 2014
    For a reliable connection to the STO Servers, you should be having ZERO packet loss...

    In your case, you are losing data packets the moment they leave your computer, which indicates either a bad router or bad cable or a bad WiFi... And if your losing packets from the very beginning, all the other packet loss measurements become unreliable..

    Looks like you need to look at your WiFi setup, as that appears to be the cause of the problem...


    Thanks for the answer. I fixed the problem by replacing the wireless connector, the antenna, and the software with one from another computer. A test on that computer showed everything worked fine. That second computer still gives a good pathping test.

    I am still wondering why all of a sudden this bad perfomance showed up. How did it happen, what caused it? It worked for almost a year.

    The wireless connector that gave problems was a Netgear WNDA4100. I replaced it with the TP-Link WN8200ND. I also installed the TP-link software. The Netgear is put on the other computer. There, the pathping test looks good, zero loss.

    This second computer, an Acer with quad core cannot play STO. I did use it, but nowadays after logging in the computer shuts down after some time. Looks like the processor get too hot.
  • echattyechatty Member Posts: 5,924 Arc User
    edited November 2014
    Yeah, I started having issues like that as well starting last week and it turns out I had a bad router as well. My son replaced mine and I can get into game fine now. You may not think it's at your end, and sometimes it may not be, but more often than not it probably is.

    I figured there must be something at my end because playing from my son in law's house, who is on the same inet server as I am, was no problem at all. Don't discount that it's your equipment, no matter how new it is. Things can go wrong with it even if it's new, that's the way of electronics, in my experience.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • giveroffacialsgiveroffacials Member Posts: 0 Arc User
    edited November 2014
    fovrel wrote: »
    Thanks for the answer. I fixed the problem by replacing the wireless connector, the antenna, and the software with one from another computer. A test on that computer showed everything worked fine. That second computer still gives a good pathping test.

    I am still wondering why all of a sudden this bad perfomance showed up. How did it happen, what caused it? It worked for almost a year.

    The wireless connector that gave problems was a Netgear WNDA4100. I replaced it with the TP-Link WN8200ND. I also installed the TP-link software. The Netgear is put on the other computer. There, the pathping test looks good, zero loss.

    This second computer, an Acer with quad core cannot play STO. I did use it, but nowadays after logging in the computer shuts down after some time. Looks like the processor get too hot.

    it can also be things like the windows "com surrogate" virus, I somehow got it, and I never get viruses. My Symantec Norton 360 didn't catch it, and had all sorts of problems because it was going out and trying to connect to a website to open my system for a Trojan connection. It also downloaded some software which was going out and bring in ads. My software was blocking the internet access but not telling me.

    Just to be safe you should at lease download malwarebytes anti-malware and runa full scan.
    Space the final frontier. These are the voyages of [your name here] on a five year mission to gain one level after the delta rising xp nerf.
    [SIGPIC][/SIGPIC]
  • kriskringle3kriskringle3 Member Posts: 158 Arc User
    edited November 2014
    fovrel wrote: »
    These issues started a couple of days ago.

    To be SPECIFIC, These problems started with the Aprox 1GB update performed last week. Problem does not exist at initial startup, but builds to unplayable over time. Worse if you play Bug hunt or Crysaline missions.

    THIS IS AN INTERNAL PROGRAM ISSUE TIED TO THE UPDATE. I am a retired programmer, and tried everything..... CRYPTIC, GET YOUR QA TO VERIFY.
  • kriskringle3kriskringle3 Member Posts: 158 Arc User
    edited November 2014
    i Just Finished Running My Main Through 4 Different Stfs Without The Slightest Hint Of Lag. So What Ever Is Causing Your Problems, Its Not The Sto Servers...

    Please Give Your Hardware/software Configuration.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited November 2014
    Please Give Your Hardware/software Configuration.

    I'm running a off the shelf Dell/Alienware Area 51 System with no modifications, running Windows 7 (This is the Alienware 'Entry Level' gaming system... and this is the first generation of this model line) This is built around a NVIDIA GT 545, so its be no means a bleeding edge of the art system...

    My STO graphics slider bar is set to 'Medium' quality for a 1080P resolution flat panel display...

    (Now if you're suffering from 'Rubber-Banding', then your issues is more likely to be a network communication problem then a hardware performance problem...)
  • santajrsantajr Member Posts: 1 Arc User
    edited November 2014
    I'm running a off the shelf Dell/Alienware Area 51 System with no modifications, running Windows 7

    a "High performance Gaming Computer".... this explains why you see no problems. You will not see the same issues as most people.

    Since I am running a High-Speed/High-volume network connection (ATT top tier) using cabled ethernet to maximize performance, I know the network connection is NOT the problem. Further, I have already confirmed it is the software, not the network.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited November 2014
    santajr wrote: »
    a "High performance Gaming Computer".... this explains why you see no problems. You will not see the same issues as most people.

    Since I am running a High-Speed/High-volume network connection (ATT top tier) using cabled ethernet to maximize performance, I know the network connection is NOT the problem. Further, I have already confirmed it is the software, not the network.

    Like a said, 'Entry Level'. If it was 'High Performance' I wouldn't have to reduce my graphic slider bar to 'Medium' to keep my Frame Rates up in SB 24...

    Now if it was a 'Connection Issue', were not talking about your connection to your ISP, we would be talking about your ISP's connection to the STO Servers... but you must have already checked this out, right ?
  • battykoda0battykoda0 Member Posts: 959 Arc User
    edited November 2014
    I played about an hour in total last night and was disconnected 4 times and rubberbanding badly before each disconnect as well as clicks never making to the server from my end. I know it was not my ISP or my gear in the house because on the 4th disconnect I didn't come back but went elsewhere and the game ran fine with no lag, disconnects, or rubberbanding.

    However, when asking on Qo'nos, responders were having no trouble at the same time my game was unplayable. It's not me. It's not Crypic. So it has to be somewhere in the middle in my case.

    EDIT:
    To be SPECIFIC, These problems started with the Aprox 1GB update performed last week. Problem does not exist at initial startup, but builds to unplayable over time. Worse if you play Bug hunt or Crysaline missions.

    I did Bug Hunt followed by CE and then the game was bogged. So there is a connection at least there.
    Wow. There is a new KDF Science ship. I'll be!
  • pwespockpwespock Member Posts: 66 Arc User
    edited November 2014
    i recognized problems like that since DR is up. Everybody i know ingame had these problems sometimes for some minutes up to an hour, but never at the same time

    i've got the impression, that DR was simply too much for the servers and cryptic is just limiting resources to random clients for a short duration to keep the servers running.
  • askrayaskray Member Posts: 3,329 Arc User
    edited November 2014
    Since the op seems to have gotten the problem resolved in closing this thread.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


This discussion has been closed.