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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Unable to establish connection to Patch Server - Launcher Error

vfpfyasko1vfpfyasko1 Member Posts: 0 Arc User
edited November 2014 in Windows and General: PC, Network, and Other Technical Issues
So, i am stuck with what appears to be an Launcher Error. I just played STO yesterday, with no problems. Anyone else experiencing this issue? This is happening today!
Post edited by vfpfyasko1 on
«13

Comments

  • kitsune424kitsune424 Member Posts: 232 Arc User
    edited November 2014
    yeah having the same issue
    We are the Borg. Existence as you know it is over. Lower your shields and surrender your ships. We will add your biological and technological distinctiveness to our own. Your culture will adapt to service us. Resistance is futile.
  • tomaswilletomaswille Member Posts: 119 Arc User
    edited November 2014
    Same here.. samer here...

    I am just so #%@! tired of not hearing from them when its closing, or what is happening.
    Everyone is complaining and NO one is hearing something from them.

    Really pisses me off.
    giphy.gif
  • vosorosvosoros Member Posts: 343 Arc User
    edited November 2014
    I've got this problem too. I just played this morning without problems...so what the hell? First I get loadout problems with my ship and now I can't even play the bloody game.

    Congrads Cryptic, you don't fix this issue...I'm done with the game...PERIOD!

    :mad:

    P.S. I'm in Europe, so this ain't an America only thing.
    58B41985A8FAC3BF243D274977A124EC060F0AAF
    These are the voyages of the U.S.S. Pioneer...
  • UnknownUnknown
    edited November 2014
    This content has been removed.
  • solantolvalsolantolval Member Posts: 40 Arc User
    edited November 2014
    yes same here, was fine yesterday now all I get is

    "unable to establish connection to patch server. please check your internet connection."

    Edit - I am in the uk
    Commanding Officer the 10th Fleet
    the user formally known as kiss.my.rear.admiral
  • jenkumsjenkums Member Posts: 0 Arc User
    edited November 2014
    vfpfyasko1 wrote: »
    So, i am stuck with what appears to be an Launcher Error. I just played STO yesterday, with no problems. Anyone else experiencing this issue? This is happening today!

    Same here. Can't get past the tiny "launcher update" window that keeps trying to connect but never does.
  • tomaswilletomaswille Member Posts: 119 Arc User
    edited November 2014
    rob2485 wrote: »
    YES, Patching server and/or account server is down.

    It is not affecting any of my fleet mates that are in Europe. It is affecting all of my American fleet mates.

    Im from Netherlands Europe. So also Europe is getting it.
    giphy.gif
  • aerodrive1aerodrive1 Member Posts: 25 Arc User
    edited November 2014
    Same here...also EU!
  • theoldguy59theoldguy59 Member Posts: 4 Arc User
    edited November 2014
    Yep, I'm getting it too:

    "Connection problem

    Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact your Technical Support."

    Which we all know will have TS saying "Have you tried turning it off and on again?"

    Yes, I did. And I can get out to here. And to anywhere else on the World Wide Web, EXCEPT for the patch server obviously.

    Oh, and NSA. Sorry, can't get into there anymore either.
  • UnknownUnknown
    edited November 2014
    This content has been removed.
  • funkyriverfunkyriver Member Posts: 2 Arc User
    edited November 2014
    Yeah same here, was playing- logged out for 30 mins, now cant get back in
  • therealgurutherealguru Member Posts: 155 Arc User
    edited November 2014
    Same here also, living in europe
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  • tgrentaltgrental Member Posts: 0 Arc User
    edited November 2014
    I'm from Greece.

    Same here and i had no problem last night.
  • zlghostlzzlghostlz Member Posts: 13 Arc User
    edited November 2014
    im also having this issue, im in the midwest
  • jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    edited November 2014
    Same here,

    UK - GMT 19:46

    Wont connect :(
    JtaDmwW.png
  • vfpfyasko1vfpfyasko1 Member Posts: 0 Arc User
    edited November 2014
    jenkums wrote: »
    Same here. Can't get past the tiny "launcher update" window that keeps trying to connect but never does.

    Yup, that is the problem i am having. I did a tracert routing on what is going on with the patch server and it is getting into perfect world but timing out when it hits the patch server.

    Another issue Cryptic, what is going on?
  • vfpfyasko1vfpfyasko1 Member Posts: 0 Arc User
    edited November 2014
    13 83 ms 83 ms 84 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    14 93 ms 104 ms 92 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 * * * Request timed out.
    16 96 ms 93 ms 94 ms patchserver2.crypticstudios.com [208.95.185.41]
  • UnknownUnknown
    edited November 2014
    This content has been removed.
  • bmoviequeenbmoviequeen Member Posts: 14 Arc User
    edited November 2014
    I am also having problems connecting to the server, the same thing happens to me.
    I followed instructions to provide this information. I hope it helps.

    Tracert

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 * * * Request timed out.
    3 24 ms 22 ms 24 ms 02780982.bb.sky.com [2.120.9.130]
    4 24 ms 23 ms 23 ms ae51.edge6.London1.Level3.net [212.113.9.53]
    5 22 ms 23 ms 22 ms ae-115-3501.edge3.London1.Level3.net [4.69.166.1
    30]
    6 23 ms 25 ms 34 ms ae-115-3501.edge3.London1.Level3.net [4.69.166.1
    30]
    7 24 ms 25 ms 24 ms be3043.ccr22.lon01.atlas.cogentco.com [130.117.1
    5.245]
    8 24 ms 23 ms 23 ms be2494.ccr42.lon13.atlas.cogentco.com [154.54.39
    .130]
    9 97 ms 98 ms 98 ms be2493.ccr22.bos01.atlas.cogentco.com [154.54.42
    .97]
    10 98 ms 96 ms 97 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    11 116 ms 108 ms 107 ms 38.111.40.114
    12 97 ms 98 ms 99 ms patchserver2.crypticstudios.com [208.95.185.41]

    Nettest

    contacting nettest server..
    Local IP: 90.193.123.97
    Ping: 96.8 msec
    Port: 80: 267 KB/sec 14 KB/sec 287 KB/sec 500
    Port: 80: 323 KB/sec 16 KB/sec 343 KB/sec 500
    Port: 443: 180 KB/sec 10 KB/sec 206 KB/sec 500
    Port: 443: 354 KB/sec 19 KB/sec 379 KB/sec 500
    Port: 7255: 271 KB/sec 14 KB/sec 304 KB/sec 500
    Port: 7255: 366 KB/sec 19 KB/sec 391 KB/sec 500
    Port: 7003: 184 KB/sec 10 KB/sec 210 KB/sec 500
    Port: 7003: 191 KB/sec 10 KB/sec 215 KB/sec 500
    Port: 7202: 187 KB/sec 10 KB/sec 212 KB/sec 500
    Port: 7202: 182 KB/sec 13 KB/sec 239 KB/sec 500
    Port: 7499: 233 KB/sec 12 KB/sec 248 KB/sec 500
    Port: 7499: 245 KB/sec 13 KB/sec 270 KB/sec 500
    Port: 80: 210 KB/sec 12 KB/sec 241 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    Pathping

    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 BMovieQueen.Home [192.168.0.2]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% SkyRouter.Home [192.168.0.1]
  • mosley187mosley187 Member Posts: 2 Arc User
    edited November 2014
    Same problem here.

    Reanimate the patch server hamster please ASAP.
  • topace4topace4 Member Posts: 4 Arc User
    edited November 2014
    Yes same problem here, can't connect and it keeps timing out
  • jenel79jenel79 Member Posts: 67 Arc User
    edited November 2014
    Likewise. I'm in the north east of the UK.
  • thedodgehopperthedodgehopper Member Posts: 119 Arc User
    edited November 2014
    Have the same issue. I was playing just a moment ago. Went out of the game a moment to get lunch. Came back and keep getting timeouts. I'm also PST. Looks like they are having a problem with their server. Hopefully they fix it soon!
  • oosgearoo007oosgearoo007 Member Posts: 28 Arc User
    edited November 2014
    yah only takes but a mo now iam loked out like the rest.
    Come Cyriptic Fix it preaty pls:mad:
  • taylor1701dtaylor1701d Member Posts: 3,099 Arc User
    edited November 2014
    I got the cannot connect to patch server, came here to see if anyone else is having troubles.

    Just re opened STO,
    Took a few minutes but seems to work now, give it a couple try's, and leave it to load once you've got your password entered. (should be a min or 2)

    I can hit "engage" from the login interface now.

    HOORAY
    [img][/img]OD5urLn.jpg
  • devavratdevavrat Member Posts: 11 Arc User
    edited November 2014
    same here

    location:Amsterdam
  • cbrjwrrcbrjwrr Member Posts: 2,782 Arc User
    edited November 2014
    Plus 1, can't get in. East Anglia, UK.
  • topace4topace4 Member Posts: 4 Arc User
    edited November 2014
    I just got the same, but then it quit during the Cryptic loading page :-(
  • vosorosvosoros Member Posts: 343 Arc User
    edited November 2014
    topace4 wrote: »
    I just got the same, but then it quit during the Cryptic loading page :-(

    Yeah...I think I'll just try again tomorrow and cross my fingers. Damn you Cryptic, and I was eager to get the T6 Intrepid and pay you for it.

    WHOOPS, there went your cash...

    :confused:
    58B41985A8FAC3BF243D274977A124EC060F0AAF
    These are the voyages of the U.S.S. Pioneer...
  • taylor1701dtaylor1701d Member Posts: 3,099 Arc User
    edited November 2014
    darn, spoke to soon, game loaded up to the CRYPTIC page, then crashed.

    Said I was idle too long, and cant connect to patch server :(
    [img][/img]OD5urLn.jpg
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