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Game Freeze

raeatraeat Member Posts: 186 Arc User
As instructed by Askray (who seems to have taken a special interest in harassing me), starting a new thread:



I have been suffering excessively frequent game freezes since the (infamous) Tau Dewa patch. It has gotten to the point where the game is almost unplayable, and I can't be relied upon in a team action because of them. I wonder if it might have something to do with physx?

NVidia GeForce GTX 750 Ti card.

Courtesy of Advanced SystemCare I note a Disk % spike at the time these freezes occur. I'm not even sure what that means. This is the only correlation I've been able to find so far. I have to click until the game crashes and a "GameClient.exe is not responding" message appears. It never recovers. Temperatures are well within acceptable ranges, never exceeding 35C for either CPU or GPU.

Someone mentioned the "Max physics debris objects" setting. I will turn this way down and see, but I don't even harbour hope anymore, and (of course) Cryptic won't tell me anything. Are there any other settings that rely on physx?

Clutching at straws here...
Post edited by raeat on

Comments

  • raeatraeat Member Posts: 186 Arc User
    edited November 2014
    I guess it doesn't matter now. In an effort to fix this, I removed everything Arc, including STO, and now I cannot reinstall. Full system crash in mid-update.

    Well played, Cryptic.
  • norobladnoroblad Member Posts: 2,624 Arc User
    edited November 2014
    This could be minor or major... your hard disk could be going bad, for example, or it could be as simple as malware or a bad driver... we don't know, you did not tell us much.

    Blaming cryptic for what is probably your local machine is not helping. Test your disk for problems and if it comes up clean try to install again, this time watch for network problems.

    For the record reinstalling stuff is over-rated. People spend countless hours deleting and reinstalling software to end up right back where they started 99% of the time. The only time reinstall should matter is if your disk got corrupted (or someone deleted stuff by "accident" ).
  • raeatraeat Member Posts: 186 Arc User
    edited November 2014
    I'm still trying to find out more information.

    Blaming Cryptic is pretty much a reflex action at this point. This is a result of the adversarial relationship Cryptic has so carefully developed and nurtured with its players.

    I have gone from game freeze to no game and blue screens on attempts to update new installs.

    If the latest efforts I have made, based on new advice, do not work, I will try installing something outside Arc to see if the same problems arise. I have had it suggested to me that STO may run systems diagnostic data collection stuff that some anti-virus programs might see as virus like.

    Other sources have suggested issues with anti-virus programs. I was using AVG.
  • tcgrandpa#3038 tcgrandpa Member Posts: 302 Arc User
    edited November 2014
    I know nvidia geforce released a driver update and any lense flair now and sto locks up for 30-40 seconds now, wasn't happening the day before. I got a report into nvidia, also waiting to see what the have to say.

    only thing that changed for me was this.

    Summary
    Operating System
    Windows 7 Professional 64-bit SP1
    CPU
    Intel Core i7 4770 @ 3.40GHz 65 °C
    Haswell 22nm Technology
    RAM
    16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
    Graphics
    LG TV (1920x1080@59Hz)
    DELL ST2320L (1920x1080@60Hz)
    DELL S2330MX (1920x1080@60Hz)
    Intel HD Graphics 4600 (Dell)
    1535MB NVIDIA GeForce GTX 660 (NVIDIA) 62 °C
    Storage
    1863GB Seagate ST2000DM ST2000DM001-1CH1 SCSI Disk Device (SATA) 36

    °C
    29GB LITEONIT LITEONIT LMT-32L SCSI Disk Device (SSD)
    3726GB Seagate Expansion Desk USB Device (USB (SATA)) 44 °C
    Optical Drives
    HL-DT-ST DVDRWBD CH20N SCSI CdRom Device
    Audio
    Intel Display Audio
  • raeatraeat Member Posts: 186 Arc User
    edited November 2014
    Found a way to reinstall, by replacing AVG with something else. So now I have the game again, but it still freezes periodically wrecking any hope of consistent gameplay. No grouping or relying on staying in the same zone (where applicable) for me.

    Windows 8.1 Pro
    4x Intel Core i5-4440 CPU @3.10 GHz
    64 bit OS.
    8 GB RAM
    NVidia GeForce GTX 750 Ti

    N.B.: Lens Flare setting makes no difference for me.
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