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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues
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Launcher Error

andreasn2andreasn2 Member Posts: 59 Arc User
edited November 2014 in Windows and General: PC, Network, and Other Technical Issues
When I Try Launching The Launcher It Tries To Connect Then It Fails Then I Get "Unable to establish connection to patch server. please check your internet connection. If problems persist, Please contact technical support" Any Help Appreciated Thanks :)
Post edited by andreasn2 on

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    drakemanabanedrakemanabane Member Posts: 13 Arc User
    edited November 2014
    Mine is a similar and equally frustrating issue. I go through the login and password then it starts to patch only to remain stuck in the patching screen for more then 30 minutes. What's going on!
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    vfpfyasko1vfpfyasko1 Member Posts: 0 Arc User
    edited November 2014
    So, i am stuck with what appears to be an Launcher Error. I just played STO yesterday, with no problems. Anyone else experiencing this issue?
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    agentdunnagentdunn Member Posts: 0 Arc User
    edited November 2014
    Same here, been trying to log in for the last half an hour now. I got to the cryptic loading screen and then it CTD'd on me.
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    tomaswilletomaswille Member Posts: 119 Arc User
    edited November 2014
    If this was known.. this "server " down issue, then why dont you guys (cryptic) MENTION it!?!?!?!?!

    This is the !#$! time that you guys forget we are players that pays enough to enjoy game play and this is what we get as thanks? could you also give my 100 dollars back i invested in the game this year? no? then $! fix this problem
    giphy.gif
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    octavianstaroctavianstar Member Posts: 3 Arc User
    edited November 2014
    europe here and launcher wont launch for me. too a while earlier as well when it did startup but took forever to authenticate with patch server
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    tomaswilletomaswille Member Posts: 119 Arc User
    edited November 2014
    mugat0 wrote: »
    Reason why the dont tell us, is becasue they are TOO busy making new things to charge us for.

    "Oh here is a new ship and it's 5000 ZEN" What servers down? Hahaha..Time to go to LUNCH !


    lol, that made me smile a bit. but seriously. George W Bush on the rudder of this company?
    giphy.gif
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    milesllewellynmilesllewellyn Member Posts: 56 Arc User
    edited November 2014
    In the UK and Errors patching cannot connect.

    In fact it errors and I can't submit a ticket as it can't get a number from the Cryptic hosting servers I am guessing:

    23lnsev.jpg

    Adding trace route editing out some info.

    1
    2
    3 97 ms 8 ms 8 ms 217.32.141.190
    4 12 ms 12 ms 14 ms 212.140.235.82
    5 11 ms 11 ms 12 ms 31.55.164.209
    6 12 ms 11 ms 12 ms 31.55.164.109
    7 12 ms 13 ms 12 ms 109.159.248.211
    8 18 ms 20 ms 17 ms core1-te0-15-0-15.ealing.ukcore.bt.net [109.159.
    248.40]
    9 18 ms 17 ms 18 ms peer3-te0-1-0-11.telehouse.ukcore.bt.net [109.15
    9.254.241]
    10 17 ms 26 ms 21 ms 166-49-211-248.eu.bt.net [166.49.211.248]
    11 21 ms 22 ms 19 ms be3035.ccr21.lon01.atlas.cogentco.com [130.117.1
    4.169]
    12 20 ms 22 ms 22 ms be2398.ccr22.lon01.atlas.cogentco.com [130.117.5
    1.210]
    13 17 ms 18 ms 18 ms be2494.ccr42.lon13.atlas.cogentco.com [154.54.39
    .130]
    14 90 ms 93 ms 90 ms be2493.ccr22.bos01.atlas.cogentco.com [154.54.42
    .97]
    15 140 ms 105 ms 105 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    16 95 ms 102 ms 107 ms 38.111.40.114
    17 105 ms 98 ms 100 ms patchserver2.crypticstudios.com [208.95.185.41]

    Nettest report:

    contacting nettest server..
    Local IP: 31.49.8.88
    Ping: 111.1 msec
    Port: 80: 444 KB/sec 8 KB/sec 472 KB/sec 500
    Port: 80: 451 KB/sec 8 KB/sec 476 KB/sec 500
    Port: 443: 166 KB/sec 5 KB/sec 178 KB/sec 500
    Port: 443: 492 KB/sec 9 KB/sec 520 KB/sec 500
    Port: 7255: 437 KB/sec 8 KB/sec 463 KB/sec 500
    Port: 7255: 484 KB/sec 12 KB/sec 513 KB/sec 500
    Port: 7003: 435 KB/sec 8 KB/sec 460 KB/sec 500
    Port: 7003: 437 KB/sec 8 KB/sec 463 KB/sec 500
    Port: 7202: 391 KB/sec 7 KB/sec 413 KB/sec 500
    Port: 7202: 454 KB/sec 8 KB/sec 480 KB/sec 500
    Port: 7499: 474 KB/sec 9 KB/sec 504 KB/sec 500
    Port: 7499: 463 KB/sec 9 KB/sec 491 KB/sec 500
    Port: 80: 473 KB/sec 9 KB/sec 501 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
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    betanembetanem Member Posts: 122 Arc User
    edited November 2014
    I'm haveing the same problem with the server. :mad:
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