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Black Screen at character login/grpahic issue, PLEASE HELP

I'm having a graphics issue with Star Trek Online:

So far, my cousin's PC has accepted the game, however, when I get to the character log-in screen, all I get is a black screen. I can hear the sounds of the theme, but that's it.


I then get this Fatal Error:

"Direct3D driver returned error code (D3DERR_INVALIDCALL)
while resetting the device.

"Technical Details: NVIDIA GeForce 8400 GS"


My cousin's PC seems to meet the requirements, but it seem that the video won't load. We just get the black screen, and later the error.

Do I have to update the drivers?
If so, where can I download them?

PLEASE HELP!!!!
Post edited by ricosakara on

Comments

  • wilbor2wilbor2 Member Posts: 1,691 Arc User
    edited November 2014
    Google ur cards NVIDIA GeForce 8400 GS" update driver and it should come up with NVIDIA GeForce 8400 GS NVIDIA officel update page Google is ur friend
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