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Game crashes after it loads - Direct3d driver error?

I'm trying to game on my bf's desktop and I get this error -
Direct3D driver returned error code
(DXGI_ERROR_DEVICE_REMOVED) while checking sync query.

Technical Details: Sync query 4 0x76e540 GetData == 0x887a0005 0 NF 452
D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

I'm not too sure what this means. I checked the graphics card and all the drivers are up to date.
Post edited by royalic on

Comments

  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited November 2014
    royalic wrote: »
    I'm trying to game on my bf's desktop and I get this error -
    Direct3D driver returned error code
    (DXGI_ERROR_DEVICE_REMOVED) while checking sync query.

    Technical Details: Sync query 4 0x76e540 GetData == 0x887a0005 0 NF 452
    D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

    I'm not too sure what this means. I checked the graphics card and all the drivers are up to date.

    Yeah I am having this exact similar issue.
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    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • kirstendkirstend Member Posts: 1 Arc User
    edited December 2014
    Same here, both My machine and my husbands are getting the same error. Exactly to the error D3D11 ...0006
  • haskanaelevahaskanaeleva Member Posts: 70 Arc User
    edited December 2014
    try starting up the game in save mode (go to options in the launcher, scroll all the way down and there you find the save mode option) it worked for me on my laptop.
    whatever you do if it works in save mode, DO NOT adjust the graphic settings or it will crash all over again.

    besides this temporary fix, there is no real fix for it yet.
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