Ok, So i did the free skill respec we got today on one of my characters, and it worked fine, except i screwed up.
So with heavy heart I went to the skill trainer to respec a second time using one of my tokens.... except I cant.
I can't make small tweaks and respec, nor can I clear all the skills and rebuild my skill tree from scratch.
Both methods i hit "accept" and nothing happens other than the skill tree reverts to its previous layout and no token is used...
On my Romulan I didn't have a free respec token. In fact, I was removed all my respec token (I'm gold, I had several of them).
Hadn't check on my other character.
Same thing happened to me. I kept getting disconnected for some reason while trying to do the free respec. Caused me to miss speccing a key skill my build needs to work. So with a heavy heart like yourself I bought a respec token and it of course doesn't work. Making my build unplayable until it's fixed.
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Hadn't check on my other character.