Yip I'm having the same problem I think . I trying to update launcher try's connecting 5 times then tells me to check my connection. It has been doing this since my first attempt at logging on this morning 6 hours ago . It still is.
I paid a months sub and loaded up my STO client. It want to patching and nothings happened. It's still saying patching, but there is no activity at all. Nothing.
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I've just got off, and hadn't had any log in problems...
Look at this thread, then post some diagnostic data results... http://sto-forum.perfectworld.com/showthread.php?t=1192081