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EU2-Proxy down

Hi,

it looks like the EU2-Proxy is down again, this could lead to more load on the main server (see those various threads about bad connections, connection lost and so on). First I did a normal Ping:
>ping eu2.proxy.crypticstudios.com

Ping wird ausgef
[SIGPIC][/SIGPIC]
If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
Post edited by torsten1009 on

Comments

  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited September 2014
    Update: It looks like some of the traffic has been rerouted, but I still can't ping EU2-Proxy (or correctly: 100% package-loss):
    >tracert eu2.proxy.crypticstudios.com

    Routenverfolgung zu eu2.proxy.crypticstudios.com [79.125.26.110]
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited September 2014
    It's still down:
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • keravnioskeravnios Member Posts: 142 Arc User
    edited September 2014
    +1 Eu2 died for me somewhere last week it just stoped working.. Never had lag issues before, now without that my game experience is really bad
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited September 2014
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited September 2014
    EU2-Proxy is still down or the routing is still broken... The issue lasts for more then a week now and you are still unable to restart the server or reroute its' traffic in that time?
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited October 2014
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • holofrogholofrog Member Posts: 111 Arc User
    edited October 2014
    Please Cryptic, fix eu2proxy.
    Since it has been down and I have to use the direct connection, I got a lot more lags and disconnects.

    At least I want to enjoy Delta Rising with a good connection :D
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited October 2014
    I'm becoming tired of posting always the same:
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • fionatronfionatron Member Posts: 1 Arc User
    edited October 2014
    Oh, so this is the problem. Game is literally unplayable because of this. :( I had a full free day today too.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited October 2014
    fionatron wrote: »
    Oh, so this is the problem. Game is literally unplayable because of this. :( I had a full free day today too.

    This problem is not only today, look at the first post...

    And this problem is only a problem, if you made these settings in your launcher. If you selected no proxy or a US-proxy, you should be fine, if not: EU1 never worked and EU2 is down.

    So, here we go again:
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • borg0vermindborg0vermind Member Posts: 498 Arc User
    edited October 2014
    @torsten1009, see here:
    http://sto-forum.perfectworld.com/showthread.php?t=1249521

    No proxy used and still unplayable.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited October 2014
    @torsten1009, see here:
    http://sto-forum.perfectworld.com/showthread.php?t=1249521

    No proxy used and still unplayable.

    Well, your problem has nothing to do with the proxies, it sounds more like poor QoS-Settings (yours or those from your ISP) or routing-problems. Maybe your ISP is even reducing the bandwidth to Cryptics' Servers.
    You should try the US-proxies (maybe your connection becomes better that way).
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited October 2014
    You know what I'm going to post...
    C:\Users\Torsten>ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited October 2014
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • minerkminerk Member Posts: 50 Arc User
    edited October 2014
    I can also confirm this issue:

    Provider - Telekom Company Connect (Germany)

    ping eu2.proxy.crypticstudios.com
    PING eu2.proxy.crypticstudios.com (79.125.26.110) 56(84) bytes of data.
    ^C
    --- eu2.proxy.crypticstudios.com ping statistics ---
    149 packets transmitted, 0 received, 100% packet loss, time 148768ms

    traceroute to eu2.proxy.crypticstudios.com (79.125.26.110), 30 hops max, 60 byte packets
    1 *
    2 *
    3 *
    4 217.239.48.190 (217.239.48.190) 10.866 ms 10.848 ms 10.837 ms
    5 ffm-b12-link.telia.net (213.248.103.169) 10.844 ms 10.849 ms 10.826 ms
    6 ffm-bb1-link.telia.net (62.115.141.226) 10.776 ms ffm-bb2-link.telia.net (6 2.115.142.68) 5.616 ms ffm-bb2-link.telia.net (62.115.142.52) 5.571 ms
    7 prs-bb1-link.telia.net (80.91.245.103) 62.403 ms prs-bb2-link.telia.net (62 .115.140.35) 18.995 ms prs-bb1-link.telia.net (80.91.245.103) 19.818 ms
    8 ldn-bb2-link.telia.net (80.91.247.241) 23.589 ms ldn-bb1-link.telia.net (80 .91.254.208) 23.956 ms ldn-bb2-link.telia.net (80.91.247.241) 23.567 ms
    9 ldn-b7-link.telia.net (62.115.138.153) 27.192 ms ldn-b7-link.telia.net (62. 115.137.193) 23.507 ms ldn-b7-link.telia.net (62.115.137.195) 26.732 ms
    10 a100row-ic-304715-ldn-b3.c.telia.net (213.248.101.150) 28.255 ms 28.240 ms a100row-ic-304712-ldn-b3.c.telia.net (213.248.99.214) 23.413 ms
    11 178.236.3.55 (178.236.3.55) 37.524 ms 178.236.3.51 (178.236.3.51) 34.007 m s 178.236.3.57 (178.236.3.57) 36.552 ms
    12 176.32.106.36 (176.32.106.36) 37.056 ms 33.407 ms 176.32.106.27 (176.32.10 6.27) 38.645 ms
    13 178.236.0.171 (178.236.0.171) 38.580 ms 178.236.0.227 (178.236.0.227) 43.6 27 ms 178.236.0.229 (178.236.0.229) 38.552 ms
    14 178.236.0.198 (178.236.0.198) 38.957 ms 38.938 ms 178.236.0.194 (178.236.0 .194) 38.475 ms
    15 178.236.1.17 (178.236.1.17) 41.829 ms 38.383 ms 41.758 ms
    16 ec2-79-125-0-5.eu-west-1.compute.amazonaws.com (79.125.0.5) 1112.666 ms 11 52.604 ms ec2-79-125-0-73.eu-west-1.compute.amazonaws.com (79.125.0.73) 2391.205 ms
    17 * * *
    18 * * *
    19 * * *
    20 * * *
    21 * * *
    22 * * *
    23 * * *
    24 * * *
    25 * * *
    26 * * *
    27 * * *
    28 * * *
    29 * * *
    30 * * *
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited October 2014
    minerk wrote: »
    I...
    15 178.236.1.17 (178.236.1.17) 41.829 ms 38.383 ms 41.758 ms
    16 ec2-79-125-0-5.eu-west-1.compute.amazonaws.com (79.125.0.5) 1112.666 ms 11 52.604 ms ec2-79-125-0-73.eu-west-1.compute.amazonaws.com (79.125.0.73) 2391.205 ms
    ...

    So the network latency jumps from 4 hundredth of a second to over a second of delay. (And Cryptic recommends a upper limit of 180 ms latency for reliable STO game play...)

    Looks like this is cause of the problem, and not the STO Servers. (And Cryptic can't do anything about problems caused by your ISP and the Backbone Providers they decide to use...) Besides complaining to your ISP to try to use a more reliable Internet Backbone provider, the only other thing you can try is to see if using the Europe Proxy option in the Launcher Options menu can bypass the network congestion...
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited November 2014
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited November 2014
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited November 2014
    >ping eu2.proxy.crypticstudios.com

    Ping wird ausgef
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
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