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Returning Player Can't Load

Hi there,

I haven't played STO in quite some time, but I had that desire today to get started again. Unfortunately, I can't get the game to run.

I'm using the old launcher (from before Arc), which patched fine for me. I hit engage and the game starts up. Get to a black screen which says Cryptic and has a loading bar, which goes all the way across.

After that, the screen switches to the Legacy of Romulus logo and Loading... under that. This is where the process freezes up. If you click the screen, it indicates that GameClient.exe has stopped responding and lets you either close the program or wait.

When I last played, the process was exactly the same, only I was able to reach and play the game just fine. Any ideas? I've had a lifetime subscription nearly from STO's start and certainly don't want to lose that investment. :)
Post edited by whiteshores on

Comments

  • stoutesstoutes Member Posts: 4,219 Arc User
    edited August 2014
    This... is normal some of the time.
    The trick is to not click it at all, just let it load. And if it says that it doesn't react anymore, do not stop it. It takes around 3 to max 15 mins.

    This usually happens to me as well as soon it's patched.
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • pwecaptainsmirkpwecaptainsmirk Member Posts: 1,167 Arc User
    edited August 2014
    Try Force Verifying your patch files and see if that helps.

    ~CaptainSmirk
  • canis36canis36 Member Posts: 737 Arc User
    edited August 2014
    stoutes wrote: »
    This... is normal some of the time.
    The trick is to not click it at all, just let it load. And if it says that it doesn't react anymore, do not stop it. It takes around 3 to max 15 mins.

    This usually happens to me as well as soon it's patched.

    Same here. Though it usually only happens the first time I load the game after a patch. After that it loads just fine until the next patch.
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited August 2014
    canis36 wrote: »
    Same here. Though it usually only happens the first time I load the game after a patch. After that it loads just fine until the next patch.
    You said it exactly as I meant... Lost in translation ;). Thanks.
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited August 2014
    canis36 wrote: »
    Same here. Though it usually only happens the first time I load the game after a patch. After that it loads just fine until the next patch.

    I too have been having this trouble. And it was rare until 9.5, then afterwards it happened on every patch. It's getting rather annoying, the usual tricks to fix aren't working this time. Just funny I can play STO on my laptop, which uses ARC.

    Suspicious this is on purpose to get people to start using it. But STO runs a ton smoother without it.
  • hasukurobihasukurobi Member Posts: 1,421 Arc User
    edited August 2014
    I too have been having this trouble. And it was rare until 9.5, then afterwards it happened on every patch. It's getting rather annoying, the usual tricks to fix aren't working this time. Just funny I can play STO on my laptop, which uses ARC.

    Suspicious this is on purpose to get people to start using it. But STO runs a ton smoother without it.

    I do not think ARC has anything to do with it. I cannot get past the CRYPTIC Loading screen myself and it does not make any difference if I go through ARC or the normal loader. Once I get past the CRYPTIC loading screen it crashes and tells me it cannot decompress properly and no amount of force verifying seems to help. The latest patch also did not help.
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited August 2014
    hasukurobi wrote: »
    I do not think ARC has anything to do with it. I cannot get past the CRYPTIC Loading screen myself and it does not make any difference if I go through ARC or the normal loader. Once I get past the CRYPTIC loading screen it crashes and tells me it cannot decompress properly and no amount of force verifying seems to help. The latest patch also did not help.

    Then it indeed is the STO programming. The computer I been using to play STO for the past 2-3 years isn't able to connect and getting the Patcher Error, while my Laptop that I use as backup only loaded STO when the ARC Khan Outfit offer was first accounced.

    Force verifying does no good for me as well, cannot use the main computer still, even 24 hrs later.


    So be nice if the programmers could find what's wrong. Because I do not want to spend 48 hours redownloading STO and installing ARC on my main.
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