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problems running sto on my new lab top

good day
i am trying to figure out wat i am doing wrong on my lab top
i installed sto there in the hope of playing it at my sleeping lcation while doing a project out of house and could not play sto there i first thought it might be a case of ports being closed but yesterday while at home my lab top version decided to not go past the loading screen as wel .
my pc installed version is running fine but i would like to get my mobile version up and roling as wel so i can add to the workload for the t5 militairy/ shipyard project we curently are on.
unlike my normal pc the lab top runs on w8.1 and i am having a hard time figuring out how to customise a lot of the functions i am to much a config screen guy to work with the "logical"sweeping that gets pushed on us from all sides.

edit i am trying like crazy to get my sto version running on my lab top the only constant is that the moment the screen changes to the romulan back ground logo loading seems to freeze up and die on this computer no such problems on my desktop
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