Actually, I'm sure statements like this, as well as all the snark, hostility, and accusations of incompetence have very likely eaten into a lot of their willingness and enthusiasm to engage.
If my customer base was as rabidly hostile as a good-sized segment of the active forum-posting players, I'd be looking for ways not to engage them too. I can't blame them.
Not saying we don't have reasons to be angry or disappointed, but there are far better ways to express it than many I've seen around here.
I agree with your assessment, since it's clear that some of the playerbase are overtly hostile for any reason.
Well, the hostility on the forums has increased a lot. I mean, it's okay to make a critique, but it can be done without spewing the hate. I'd imagine the devs who post here are not obligated to do so, and when all they get is hate hate hate hate... they don't feel all too encouraged to get involved.
I have my own issues with the game, and if I absolutely have to angry-rant, I keep it to my twitter. And even so, my critique is not against the devs personally, it's against the issues I have with the game.
[10:20] Your Lunge deals 4798 (2580) Physical Damage(Critical) to Tosk of Borg.
Star Trek Online Volunteer Community Moderator "bIghojchugh DaneH, Dumev pagh. bIghojqangbe'chugh, DuQaHlaH pagh." "Learn lots. Don't judge. Laugh for no reason. Be nice. Seek happiness."~Day[9] "Your fun isn't wrong."~LaughingTrendy
I think that's the first time I have ever been accused of being quiet.
Yeah, well, maybe you've noticed that you're one of the team members who doesn't get badmouthed on a regular basis.
Treated like a mall Santa, sure. Occupational hazard.
"Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
— Sabaton, "Great War"
Well, if all the Dev's talked on the forums we would see much less progress on the game in comparison to how much we do get now. And we do see a lot of progress, new content and events and stuff on a fairly regular basis.
The Dev's aren't quiet either, they speak up from time to time, responding to bug reports, community related people at PWE or Cryptic spend more time on the forums to help get information back and forth more efficiently both ways so the Dev's working on our cool game don't have to do so as much, unless one of the Dev's see a need, or have a little spare time, etc. Overall I believe they are doing an excellent job both here on the forums and working on the game.
Well, I understand that E2 is coming, but most players feel disinfranchised when there is no communication from the Devs. It is not always there fault. They have work to do. I would love to see the Devs use the Dev Tracker in the forums more. If not to tell us ideas, bit to tell us what they are working on. Let's face it, time is needed to create and they don't want to give away things coming. A prime example is I think AdjuticatorHawk made a thread about space power improvement. I would of loved to see this in the Dev Tracker area. The thread had numerous good ideas.
Well, I understand that E2 is coming, but most players feel disinfranchised when there is no communication from the Devs. It is not always there fault. They have work to do. I would love to see the Devs use the Dev Tracker in the forums more. If not to tell us ideas, bit to tell us what they are working on. Let's face it, time is needed to create and they don't want to give away things coming. A prime example is I think AdjuticatorHawk made a thread about space power improvement. I would of loved to see this in the Dev Tracker area. The thread had numerous good ideas.
I'd love it if the Dev Tracker actually worked. I used to use it all the time to remain up-to-date with what the devs were talking about.
But then PWE took over forum 'management', and I can't move past Page 1 of the dev tracker. I have to click page 2 (and so on) over and over again and hope that eventually it registers I want to see that page rather than Page 1.
It got to the point I got tired of using the dev tracker entirely, since their web 'team' evidently believes it's WAI.
Oh well, another form of top notch communication I can expect from PWE. Maybe someday they'll catch up with modern information technology.
I think the anger came when CaptGeko to say that the players comments were ridiculous and unimportants. All this while the community had seen the errors of season 9 and 9.5
Since the number of departures to other games is increasing
I think the anger came when CaptGeko to say that the players comments were ridiculous and unimportants. All this while the community had seen the errors of season 9 and 9.5
That's naive. People have been angry since game launch. CaptGeko is a convenient target since he actually has a spine and doesn't mind telling it as it is.
Since the number of departures to other games is increasing
I don't expect devs to post a lot. They are very busy with the new expansion and may not even be allowed to leak any information. It would be the job of the community managers and marketing people to create a hype and to inform players about what's going to happen. Despite several blogs we still know nothing more than what was said during the Las Vegas Convention.
^If you continually dismiss your main players and ignore requests to improve things until everyone is literally shouting at you, i.e. crafting, PVP, explorable worlds, then what do you expect!? Sorry to say this but when simple things like Fix the look of the Galaxy, give Voyager a decent bridge, and ACKNOWLEDGE game breaking bugs is too much for you, hostility should be expected.
No, it really shouldn't be expected.
If someone's dissatisfied with the game, they should leave it. The people that work for Cryptic are just doing a job to pay a mortgage, like you and me. Treating them like TRIBBLE isn't any more acceptable than it would be if someone was doing it to you.
That's naive. People have been angry since game launch. CaptGeko is a convenient target since he actually has a spine and doesn't mind telling it as it is.
He probably is too quiet, compared to what the players are used to from dstahl. But on the plus side, what he says is a lot of closer to what will actually happen then dstahl. I guess that makes Geko marketing skills poor. Maybe that also doesn't make him too quiet in the end, because people don't get strung along by truths.
But of course, he also lacks a bit insight into the player perspective of things - for example, taking about a metric ton of ships, but counting NPCs ship in that - players know the only ships that count are the ones you can fly (at endgame).
Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
Communication has been terrible period. CM have failed ... Miss Bran so much! And devs ... With one or 2 exceptions ... fail to engage the forum users. Then you have the dev lead trolling critics actively in the media. Yeah there is plenty to be angry about.
Thankfully I can go to Ker'rat and Punish The Feds!
"With the first link, the chain is forged. The first speech censored, the first thought forbidden, the first freedom denied, chains us all irrevocably."
That's naive. People have been angry since game launch. CaptGeko is a convenient target since he actually has a spine and doesn't mind telling it as it is.
[Citation Needed]
I can partially agree. geko does have a spine, I cant argue with that.. but he also has a very obscure view on how to handle the customers who make his paycheck possible..
also, forums for a game, and devs posting in them is nothing new in sto. devs have taken heat as well as praise for along time now. its like being an artist, you are going to have people who like your stuff, and people who do not.. being caddy, and pulling your head inside your shell because people do not like your stuff is the wrong way to handle it.. engaging those who do not like it, and asking questions to why, and what would make it better, makes you a better artist/developer. assuming that you did it right, and completely ignoring that you might have done it wrong, is how you become a bad developer/artist.
when im at work, and I have a student who is not all that into what I have to say, or an action I am taking, I cant just tell him I think he is being a b*tch, or tell said student off like some devs do lately.
it is more likely that I will try to find a way to communicate with said student, and reach him so that we can continue to have a good teacher student relationship.. ive learned that all it takes is having one student resent you, and then more fallow, just like on these forums. you make bad decisions and comments towards a few, and suddenly the quicksand is around your feet..
as I have said in the past, the treatment the devs get, and the general view towards the development/management of this game, is all the devs and companies doing. they have made moves and comments over the years that eventually led to what is going on now..
I remember when this game first launched, and for the first year-year and half the forums were pretty mellow, it was actually full of excitement and goofing around with devs and what not.. sure, there were a few bad apples then, and some trolls and what not.. but now, over the years, the breakdown in communication, all the crappy changes, and lately, the sudden vile that comes from some of the developers towards the player base is why this forum is id say roughly 80-90 percent negative..
and im sorry, when you have this many of the people negative like this on the forums, it shows that there is indeed a problem somewhere. a handful of the people could just mean you have trouble makers and what not.. but when more than half of the threads/posts are negative, and people who used to be positive becoming negative, it shows a real problem stewing.. its kind of like the saying, if you don't get along with one of your friends, the friend might be the problem.. if you don't get along with all of your friends, you might be the problem....
Yeah, they should stop making the game and spend more time posting on the forums.
Protip: The CMs who are supposed to keep us up-to-date and the Devs who make the game aren't the same people, so the CMs actually doing their job for a change wouldn't have any effect on the Devs' ability to do theirs.
Yeah, they should stop making the game and spend more time posting on the forums.
What is Smirk doing to make the game? What parts of the expansion is Smirk working on that he can't be bothered to properly market, communicate and hype the expansion to people?
What is Smirk doing to make the game? What parts of the expansion is Smirk working on that he can't be bothered to properly market, communicate and hype the expansion to people?
Don't bother trying to argue with rocks because you'll never get through to them.
Would you douse yourself in pig blood and wade into piranha infested waters?
As I mentioned once already, the devs that do post on the forums regularly, Taco in particular, tend not to get badmouthed as often. I think we're all more or less in agreement that Taco and Frost are awesome, and I was laughing when Borticus dropped in on my doffing silliness thread.
"Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
— Sabaton, "Great War"
Comments
FYI - You're in hot water with the Romulan player base over a promised doff.
That he is. Let me go find a bus to throw Trevor under. Technically, no promises were made, however.
Greyhound or Double-Decker?
I have my own issues with the game, and if I absolutely have to angry-rant, I keep it to my twitter. And even so, my critique is not against the devs personally, it's against the issues I have with the game.
Star Trek Online Volunteer Community Moderator
"bIghojchugh DaneH, Dumev pagh. bIghojqangbe'chugh, DuQaHlaH pagh."
"Learn lots. Don't judge. Laugh for no reason. Be nice. Seek happiness." ~Day[9]
"Your fun isn't wrong." ~LaughingTrendy
Find me on Twitterverse - @jodarkrider
That's a counter productive marketing strategy. Being hush hush about an expansion that's scheduled to debut in like 2 months?
Just wow. That's ineffective.
Yeah, well, maybe you've noticed that you're one of the team members who doesn't get badmouthed on a regular basis.
Treated like a mall Santa, sure. Occupational hazard.
— Sabaton, "Great War"
Check out https://unitedfederationofpla.net/s/
The Dev's aren't quiet either, they speak up from time to time, responding to bug reports, community related people at PWE or Cryptic spend more time on the forums to help get information back and forth more efficiently both ways so the Dev's working on our cool game don't have to do so as much, unless one of the Dev's see a need, or have a little spare time, etc. Overall I believe they are doing an excellent job both here on the forums and working on the game.
I am very grateful for all of their hard work.
Thank you
The CMs, well, I guess they get paid to troll Twitter users nowadays.
Yeah, they should stop making the game and spend more time posting on the forums.
More time fixing what they continually break more like...
I'd love it if the Dev Tracker actually worked. I used to use it all the time to remain up-to-date with what the devs were talking about.
But then PWE took over forum 'management', and I can't move past Page 1 of the dev tracker. I have to click page 2 (and so on) over and over again and hope that eventually it registers I want to see that page rather than Page 1.
It got to the point I got tired of using the dev tracker entirely, since their web 'team' evidently believes it's WAI.
Oh well, another form of top notch communication I can expect from PWE. Maybe someday they'll catch up with modern information technology.
Since the number of departures to other games is increasing
That's naive. People have been angry since game launch. CaptGeko is a convenient target since he actually has a spine and doesn't mind telling it as it is.
[Citation Needed]
If someone's dissatisfied with the game, they should leave it. The people that work for Cryptic are just doing a job to pay a mortgage, like you and me. Treating them like TRIBBLE isn't any more acceptable than it would be if someone was doing it to you.
But of course, he also lacks a bit insight into the player perspective of things - for example, taking about a metric ton of ships, but counting NPCs ship in that - players know the only ships that count are the ones you can fly (at endgame).
Communication has been terrible period. CM have failed ... Miss Bran so much! And devs ... With one or 2 exceptions ... fail to engage the forum users. Then you have the dev lead trolling critics actively in the media. Yeah there is plenty to be angry about.
Thankfully I can go to Ker'rat and Punish The Feds!
- Judge Aaron Satie
My character Tsin'xing
I can partially agree. geko does have a spine, I cant argue with that.. but he also has a very obscure view on how to handle the customers who make his paycheck possible..
also, forums for a game, and devs posting in them is nothing new in sto. devs have taken heat as well as praise for along time now. its like being an artist, you are going to have people who like your stuff, and people who do not.. being caddy, and pulling your head inside your shell because people do not like your stuff is the wrong way to handle it.. engaging those who do not like it, and asking questions to why, and what would make it better, makes you a better artist/developer. assuming that you did it right, and completely ignoring that you might have done it wrong, is how you become a bad developer/artist.
when im at work, and I have a student who is not all that into what I have to say, or an action I am taking, I cant just tell him I think he is being a b*tch, or tell said student off like some devs do lately.
it is more likely that I will try to find a way to communicate with said student, and reach him so that we can continue to have a good teacher student relationship.. ive learned that all it takes is having one student resent you, and then more fallow, just like on these forums. you make bad decisions and comments towards a few, and suddenly the quicksand is around your feet..
as I have said in the past, the treatment the devs get, and the general view towards the development/management of this game, is all the devs and companies doing. they have made moves and comments over the years that eventually led to what is going on now..
I remember when this game first launched, and for the first year-year and half the forums were pretty mellow, it was actually full of excitement and goofing around with devs and what not.. sure, there were a few bad apples then, and some trolls and what not.. but now, over the years, the breakdown in communication, all the crappy changes, and lately, the sudden vile that comes from some of the developers towards the player base is why this forum is id say roughly 80-90 percent negative..
and im sorry, when you have this many of the people negative like this on the forums, it shows that there is indeed a problem somewhere. a handful of the people could just mean you have trouble makers and what not.. but when more than half of the threads/posts are negative, and people who used to be positive becoming negative, it shows a real problem stewing.. its kind of like the saying, if you don't get along with one of your friends, the friend might be the problem.. if you don't get along with all of your friends, you might be the problem....
Protip: The CMs who are supposed to keep us up-to-date and the Devs who make the game aren't the same people, so the CMs actually doing their job for a change wouldn't have any effect on the Devs' ability to do theirs.
...both of whom combined still don't add up to half the CM Brandon was on his worst day.
What is Smirk doing to make the game? What parts of the expansion is Smirk working on that he can't be bothered to properly market, communicate and hype the expansion to people?
Don't bother trying to argue with rocks because you'll never get through to them.
No. A dev on the forum is a bonus, not an obligation.
However, those who are employed to handle PR and CM have no excuse.
There is a clear issue in this regard.
I strongly suspect a structural issue in the management tree, rather than any individuals failing.
But it is there, and nobodies interests are served by pretending it isn't.
As I mentioned once already, the devs that do post on the forums regularly, Taco in particular, tend not to get badmouthed as often. I think we're all more or less in agreement that Taco and Frost are awesome, and I was laughing when Borticus dropped in on my doffing silliness thread.
— Sabaton, "Great War"
Check out https://unitedfederationofpla.net/s/