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Cryptic Error of Doom...

Hello again,
a german fleetmate has the following problem.

Since the last patch he gets a Cryptic Error (Error Code 25664664) everytime he loggs in a Fed Char. With one char he gets the Error everytime he tries to queue for ISE.

He wrote Bug Reports, requested GM help, wrote an email to the support but he hasn't gotten any response so far from the german support. Since he seems not to able to write anything in the english forum he asked me to post here.

Maybe one of our fellow players has an idea or a GM reads this.

Thanks!
Post edited by Unknown User on

Comments

  • wilbor2wilbor2 Member Posts: 1,691 Arc User
    edited July 2014
    Has he tryed force verifi from the launcher its under options.
    Its never fixed out for me i think he needs to uninstall/ reinstall the game ive had game crash on me when loading a char n thats how i fixed it
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  • zalandexzalandex Member Posts: 27 Arc User
    edited July 2014
    Yes, he tried force verify a couple of times.
    I guess reinstalling is the way to go.
  • askrayaskray Member Posts: 3,329 Arc User
    edited July 2014
    When the cryptic error pops out there is normally a file that's created that should say what pigg is causing the issue.

    If it does then you can easily have your friend delete that file then it'll automatically reinstall that one file.

    A reinstall of the total game however will do the same thing :)
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
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  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited July 2014
    zalandex wrote: »
    ...
    He wrote Bug Reports, requested GM help, wrote an email to the support but he hasn't gotten any response so far from the german support. Since he seems not to able to write anything in the english forum he asked me to post here.

    Maybe one of our fellow players has an idea or a GM reads this.

    Thanks!

    He needs to make a in-game support ticket. Bug reports go to the developers data base (which has nothing to do with STO Account Administration.) And GMs don't have the authority to modify accounts...
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