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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Anyone having trouble getting into the game?

captainrevo1captainrevo1 Member Posts: 3,948 Arc User
edited August 2014 in Windows and General: PC, Network, and Other Technical Issues
I was in the game and was kicked out about 20 minutes ago, and cant even get the launcher to pop up.

i was playing around with my phone/internet earlier and had some issues so not sure if i did something myself. everything else (apart from twitter) seems to be fine though so if it was me i cant work out what i did.

anyone had any trouble?
Post edited by captainrevo1 on

Comments

  • pennylongpennylong Member Posts: 199 Arc User
    edited June 2014
    I'm having the same problem at the mo, one minute in game the next I can't connect.

    I've tried on both my laptop and comp and neither are letting me connect, can't even get into arc.

    Odd thing on mine is that I cannot connect to any game on either machine.
  • antovarasantovaras Member Posts: 1 Arc User
    edited June 2014
    captainrevo1 wrote: »
    I was in the game and was kicked out about 20 minutes ago, and cant even get the launcher to pop up.

    i was playing around with my phone/internet earlier and had some issues so not sure if i did something myself. everything else (apart from twitter) seems to be fine though so if it was me i cant work out what i did.

    anyone had any trouble?

    Yes, unable to log into Arc or any Crytpic game. Tracert is unable to resolve patchserver name...
    A world to defend
    A city to protect
    innocents to save
    "Why?" They ask "they hate you"
    We're heroes it's what we do.
    *patiently waiting on Paragon City*
  • captainrevo1captainrevo1 Member Posts: 3,948 Arc User
    edited June 2014
    I have investigated and it seems my service provider BT has had some trouble this morning. Some sites work, some dont and some are having intermittent problems.
  • spike74656spike74656 Member Posts: 55 Arc User
    edited June 2014
    Yep I am getting the "Unable to establish connection to patch server" error
  • pennylongpennylong Member Posts: 199 Arc User
    edited June 2014
    That explains it I think as I am BT too.

    Thanks :)

    http://downdetector.co.uk/problems/bt-british-telecom

    Definitley BT.
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited June 2014
    the entire country uses bt lines unfortunately. in my area its been lagging a little on sto for the past hour. so ran some tests and there are no issues on the network...
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • pennylongpennylong Member Posts: 199 Arc User
    edited June 2014
    This was specifically affecting BT broadband users.

    Looks like it has been resolved now tho. :)
  • glitterthornglitterthorn Member Posts: 25 Arc User
    edited June 2014
    I now get a "Version Mismatch - please close and repatch" error when trying to log in. I'm in the UK too - same problem, or something else...?
    A Mirror Universe ship is for life - not just for Alpha.
    Support T5-U Upgrades for Mirror Ships.
  • utspartan88utspartan88 Member Posts: 1 Arc User
    edited July 2014
    I got the same "version mismatch' error just now. I was playing fine a few hours ago no problem. I'm in the US so its not a regional issue.
  • kemlikemli Member Posts: 0 Arc User
    edited August 2014
    Hi

    Well I'm in the Caribbean but I connect via the US side of servers usually and since the most recent patch, I've been barely able to connect to the game at all via the ARC launcher and not at all via Steam , which is where I usually go. And if I am able to get in, the lag is so bad I have to leave asap.

    I'm not having any issues with other games so I'm assuming it's something on STOs end.
  • makaitworivermakaitworiver Member Posts: 2 Arc User
    edited August 2014
    same here..ever since the update i been getting lagging and server not responding...is there someway to resolve?
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited August 2014
    makaitworiver wrote: »
    same here..ever since the update i been getting lagging and server not responding...is there someway to resolve?

    Hard to say without any network diagnostic information... Take a look at this thread, then post some... http://sto-forum.perfectworld.com/showthread.php?t=225155
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