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What is the Arc Client?
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Can not enter game

Ok this started a few days ago, I try to dock at the fed fleet starbase and game crashes to desktop. No issues on KDF side just fed. Then Try to beam down to Risa, Game crashes to desktop.

I tried to log in got a error that said file could not be decompressed piggs/hogg/discounttrader

Deleted it and repatched game will no longer connect. Gets to Cryptic loading screen about 50 percent then stops running, I have to manually stop the game process to do anything on the computer.

uninstalled and reinstalled the game. Arc reinstall as well. Guess what? Cryptic loading screen 50 percent and game freezes my computer.

error details are

Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 53866821
Hang Signature: ef72
Hang Type: 2048
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: ef7267b7a74c741cf8c84f2798f336c9
Additional Hang Signature 2: e6fc
Additional Hang Signature 3: e6fceae608a804193eeaa338d42f4386
Additional Hang Signature 4: ef72
Additional Hang Signature 5: ef7267b7a74c741cf8c84f2798f336c9
Additional Hang Signature 6: e6fc
Additional Hang Signature 7: e6fceae608a804193eeaa338d42f4386

Many people have reported the same here but no response not even a we are looking into it. makes me feel ignored.
fayhers_starfleet.jpg


Fleet leader Nova Elite

Fleet Leader House of Nova elite
@ren_larreck
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