i have problem with Arc . Cant change anything without customer support. Im waiting for almost 10 days to response. My ticket is #140514-000374. Terrible support. Cryptic was better.
We understand that you have concerns with your Captain Retrain Token. You need talk to Skill Trainer found at Earth Spacedock, Deep Space K-7, Deep Space 9, First City, and Ganalda Space Station, to use or check your tokens. Furthermore, you may be able to find assistance with similar questions by seeking out the assistance of other players in game or visiting the official forums which can be reached through the Community link at the top of the launcher.
Here are some resources that you have at your disposal:
Actual in-game strategies, ships, skill build, boff and doff uses, NPC locations, destinations, item uses, etc; are things that we leave up to the players to figure out themselves, so that they can enjoy the experience of discovery and become more capable players in the game
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Thank you for contacting us regarding this issue.
We understand that you have concerns with your Captain Retrain Token. You need talk to Skill Trainer found at Earth Spacedock, Deep Space K-7, Deep Space 9, First City, and Ganalda Space Station, to use or check your tokens. Furthermore, you may be able to find assistance with similar questions by seeking out the assistance of other players in game or visiting the official forums which can be reached through the Community link at the top of the launcher.
Here are some resources that you have at your disposal:
Our Star Trek Online forums: http://sto-forum.perfectworld.com/ ;
Our Unofficial Star Trek Online Wiki: http://sto.gamepedia.com/Main_Page/ ;
Actual in-game strategies, ships, skill build, boff and doff uses, NPC locations, destinations, item uses, etc; are things that we leave up to the players to figure out themselves, so that they can enjoy the experience of discovery and become more capable players in the game
this is TRIBBLE:mad: