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Server Not Responding....

jaguarskxjaguarskx Member Posts: 5,945 Arc User
Is it just me or are others having issue?

Got logged off twice due to this message. 2nd time happened a couple of minutes after logging back in.
Post edited by jaguarskx on

Comments

  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited May 2014
    I just got off of STO to take a short break, and haven't had any issues at all with the STO Servers...

    You should probably take a look at this thread, then post some Network Diagnostic information.... http://sto-forum.perfectworld.com/showthread.php?t=225155
  • narxes081206narxes081206 Member Posts: 84 Arc User
    edited May 2014
    Been having the same issue today mate.
  • benzanzajacbenzanzajac Member Posts: 0 Arc User
    edited May 2014
    I've had issues the last 3 days. Pretty sure it's not my ISP.
  • askrayaskray Member Posts: 3,329 Arc User
    edited May 2014
    That's awesome that you are sure it's not your ISP. However, what a lot of people don't understand is that from your connection it jumps through multiple connections to get to the server.

    So while yes, it could be that your ISP says things are fine (and ping's are fine) it doesn't mean there isn't anything wrong with your connection to the server location which is why people should always do trace routes and net stats to help diagnose any issues.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
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  • benzanzajacbenzanzajac Member Posts: 0 Arc User
    edited May 2014
    Turns out it may be something called cogentco. Others reporting here:

    http://sto-forum.perfectworld.com/showthread.php?t=225155&page=62

    My result for one of their hops was 245ms,

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 4 ms 3 ms 3 ms BThomehub.home [192.168.1.254]
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 11 ms 10 ms 11 ms 213.120.158.173
    5 16 ms 14 ms 15 ms 217.32.145.106
    6 14 ms 14 ms 14 ms 217.41.169.95
    7 15 ms 14 ms 14 ms 217.41.169.109
    8 14 ms 14 ms 13 ms acc2-xe-5-1-2.sf.21cn-ipp.bt.net [109.159.251.243]
    9 24 ms 19 ms 22 ms core1-te0-2-3-0.ealing.ukcore.bt.net [109.159.251.17]
    10 25 ms 21 ms 26 ms peer3-te0-1-0-0.telehouse.ukcore.bt.net [109.159.254.50]
    11 23 ms 20 ms 20 ms t2c4-xe-0-1-3-0.uk-lon1.eu.bt.net [166.49.214.168]
    12 23 ms 21 ms 24 ms be3035.ccr21.lon01.atlas.cogentco.com [130.117.14.169]
    13 19 ms 22 ms 22 ms be2316.mpd21.lon13.atlas.cogentco.com [154.54.73.113]
    14 108 ms 107 ms 108 ms be2388.ccr21.bos01.atlas.cogentco.com [154.54.44.177]
    15 462 ms 108 ms 245 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    16 94 ms 103 ms 106 ms 38.111.40.114
    17 109 ms 103 ms 98 ms patchserver2.crypticstudios.com [208.95.185.41]

    Suppose there's not much to do except hope this bunch sort it out!
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited May 2014
    Turns out it may be something called cogentco. Others reporting here:
    ...

    So have you tried using the 'Proxy' options in the STO Launcher, (which may, or may not put you on a different connection path to the STO Servers) ???
  • mrinanismrinanis Member Posts: 1 Arc User
    edited May 2014
    same issue , getting "server not responding" every 1 or 2 mins ... sometimes up to 50 secs before the server starts responding again.... it wasn't like that 3 weeks ago... it just started today (the whole day) ... 2 days after I got a ship bundle..lol
  • benzanzajacbenzanzajac Member Posts: 0 Arc User
    edited May 2014
    So have you tried using the 'Proxy' options in the STO Launcher, (which may, or may not put you on a different connection path to the STO Servers) ???
    Hi - I'll have a go at that the next time I login. Thanks.
  • benzanzajacbenzanzajac Member Posts: 0 Arc User
    edited May 2014
    I tried the EU proxy today and got lags and disconnected after 5-6 minutes.
    Not sure what to do really - maybe it is my ISP but I really don't know how to prove it. And it's been working fine until this weekend oddly.
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