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Forums > Home› Star Trek Online General Discussion

Is the Game Down?

lordhavelocklordhavelock Member Posts: 2,248 Arc User
edited May 2014 in Star Trek Online General Discussion
After reboot all is ok now.

I was transferring from our Fleet's Embassy to Spire and got disconnected from the game. I tried to sign back on a couple times and it never loaded. I closed the program and attempted to reopen, but now the Cryptic Launcher hangs on Autoupdate. After 5 attempts I get a message:
Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support.

I tried opening Champions, and it's Launcher is failing the same way.

Anyone else having problems?

:(

Edit: I just tried Arc and it was able to update itself, I was able to type in my login info, but it was not able to load, and dropped back to the login screen with the message:
Login has timed out. Please check your network connection and try again.

You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
Post edited by Unknown User on

Comments

  • lordhavelocklordhavelock Member Posts: 2,248 Arc User
    edited May 2014
    Following direction from this thread:
    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.13
    2 * * * Request timed out.
    3 11 ms 10 ms 10 ms elcncmtk08-gex010000.sd.sd.cox.net [68.6.12.20]

    4 9 ms 10 ms 12 ms elcnsysc01-tec-141.sd.sd.cox.net [68.6.8.58]
    5 12 ms 11 ms 10 ms fed1sysc01-gex0901.sd.sd.cox.net [68.6.8.100]
    6 36 ms 36 ms 35 ms sanjbprj02-ae0.0.rd.sj.cox.net [68.1.5.186]
    7 33 ms 32 ms 29 ms te0-7-0-30.ccr21.sjc03.atlas.cogentco.com [154.5
    4.10.125]
    8 37 ms 38 ms 40 ms be2000.ccr21.sjc01.atlas.cogentco.com [154.54.6.
    105]
    9 48 ms 39 ms 38 ms be2164.ccr21.sfo01.atlas.cogentco.com [154.54.28
    .33]
    10 71 ms 68 ms 69 ms be2256.mpd21.mci01.atlas.cogentco.com [154.54.6.
    90]
    11 88 ms 87 ms 90 ms be2158.ccr41.ord01.atlas.cogentco.com [154.54.7.
    130]
    12 103 ms 103 ms 106 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
    .194]
    13 111 ms 111 ms 112 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 115 ms 111 ms 120 ms 38.111.40.114
    15 103 ms 119 ms 107 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    Good Results:
    Values lower than 180 are ideal for playing MMOs (and anything under 100 is outstanding).

    So... That should be fine.

    My nettest results were bad though... Gonna try a shutdown of my PC and LAN gear... See ya in a few...

    You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
  • lordhavelocklordhavelock Member Posts: 2,248 Arc User
    edited May 2014
    Well the shutdown of my PC and LAN gear (router and cbl mdm) and restart of the same seems to have resolved the problem. Strange how connections can just go out mid-use.

    >shrug<

    All's ok and I'm back in game now.

    :D

    You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
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