I have erei1's problem. Zhaelyn@MandoKnight (KDF-allied Reman) and K'Lara@MandoKnight are both affected as I recall. Zhaelyn has had the problem occur multiple times.
Update: Actually, this seems to be fixed for me, now, though I do have some unusable costumes (due to insufficient costume slots) due to creating replacement costumes for one of the characters after this occurred. A "delete outfit" button for these would be appreciated.
Speaking as a KDF who can't use half my costumes or slots that I unlocked with zen, can't you just forcibly delete all but our first costume and then reapply all the extra slots we unlocked? I have most of my extra costumes saved and honestly wouldn't mind having to recreate the others so long as I have that first costume to use as a baseline.
But you know what? I guess it doesn't matter now does it? By being allowed to visit their studios Cryptic has pretty much signed off on you and your fleet haven't they? They've said in deed what most of us have suspected for years. They're not going to stop you. They're not going to correct you. You won. After long last, you really, really won. STO is yours and no one is going to do a thing about it. Congratulations.
The drop down that FEDs have for "off duty/Voth/Omega/ETC" is missing on all my KDF toons
Is it missing from the head options? Because that is where it is located. Sometimes it shows up in the uniform options and sometimes it doesn't, but it is always in the head options, at least it should be. Also your very first costume slot can only be used for a uniform.
I'll try to do my best to explain my situation. There is several problem, and I don't know if they are related, but better having too much information than not enough.
The missing dropdown menu
Here is a screenshot. Taken from the slot that used to be my Honor Guard costume.
As you can see, the dropdown menu used to switch from uniform to honor guard, off duty, voth... is gone. It's missing.
However, he is still here for the head customization part, and using it there will make it appear on the costume part. Then I can use it to customize my costume, like nothing happened. However, I still can't wear the costume.
This dropdown menu is also missing on my other character (rom fed and fed), and I can also make it come back using it from the head customization part. However, I can switch my costume with them without any problem.
Unable to switch my costume
When I use "Wear" in the tailor, and the costume is not a uniform, it won't work. Same for the right click on portrait menu. It doesn't matter which costume slot I use.
I quite remember having an "invalid part" error once, when the bug first appeared
For some reason, copying the character to tribble doesn't copy this bug. At least that was true a few weeks ago.
Additional infos :
-This bug appeared right after joining a fleet, for the first time for my KDF. Don't know if it's related (since we have a new costume slot for free).
-I think this bug appeared before a step between star. I'm not 100% sure however.
-I have enough costume slot
-Since the bug appeared, my costume slot almost doubled, for no reason. I've used them, to see if it changed anything to my situation, it didn't. If you want to remove those slot from my account, I don't mind.
-Since the bug, I've unlocked the Voth Costume. Didn't change anything.
IMPORTANT : workaround
While I was making this thread, I was trying several things on the tailor. I found a workaround.
While using one of the slot I was granted for free for no reason, I used it to make a full Voth costume (unlocked after the bug). Then, I was able to wear it, which was very surprising.
I changed my Voth costume to my honor guard one, which is bugged on another slot. And I was able to wear it to.
Hope this help, I can provide additional informations if you want to, just ask.
The dropdown for off duty/maco/khg/formal wear/etc. is in the Head options. Been that way since LoR launched. Sometimes it shows up in the uniform options and sometimes it doesn't. This is still a problem and has been the cause of a lot of confusion among players.
Not sure if this will help anyone but for myself, awhile back, after having to create multiple costumes, I was able to "fix" it myself by constantly renaming each individual working costume/slot as a unique designation. After using the tailor, I always resaved under a unique name and have yet to have any issues since then (albeit I do not have any Honor Guard/Voth outfits to test this with) so I am thinking it is also a database issue.
I have had the problem being locked out of costumes on 2 separate KDF characters a few months apart.
The second time it happened I noticed something: I was working on a fed character's outfits and he seemed a little short on the amount of costume slots created/available. I counted them up then counted them on other fed characters. All my other characters had the same amount. My KDF toon showed that she had 4 available slots more that she shouldn't have and she was locked out of using the last 4 slots I created.
The first time it happened I managed to fix it by accident. Costume slots were on sale and I purchased a few and suddenly I had all slots available again and so far they haven't broke since for that toon. I didn't notice I had more slots then I was suppose to.
The second time it happened I noticed the toon had too many available slots.
So....
I was locked out of the last 4 costumes created and it showed I had 6 available slots left. I purchased 4 costume slots and it still showed I had 6 slots available but I wasn't locked out of the last 4 costumes anymore. I then counted all costume slots on all characters and everybody then had the same exact amount of costume slots total (created/available). I think at the time for all toons without locked slots the grand total was 39 slots, and for the toon that did have locked slots the grand total was 43.
I'm guessing what happened was when creating a new slot, it didn't properly deduct the slot(s) from the amount available which made the new slots locked out of use/modifying.
Unfortunately the only fix may be to buy extra costume slots from the c-store, but in my case I was going to buy the slots at those times anyway and it just happened to fix my problem.
For anybody having created costume slots locked out here is what you can do to help track down the problem:
1) For the character you have locked slots on, count the amount you have created and in the list window at the bottom left, add that to how many it shows are available.
2) Go onto other characters that don't have any locked costume slots and count how many created/available slots they have.
3) If your characters with locked costume have a more slots total then characters that don't, then buying those extra slots from the c-store should fix it. Example: your character with locked slots has a total of 4 more than all characters who don't, so buying 4 slots from the c-store will fix it.
3) If your characters with locked costume have a more slots total then characters that don't, then buying those extra slots from the c-store should fix it. Example: your character with locked slots has a total of 4 more than all characters who don't, so buying 4 slots from the c-store will fix it.
Yeah, don't do this unless you like throwing zen down a hole. I fixed my first bugged costumes this way, then low and behold it happened again to my new slots.
But you know what? I guess it doesn't matter now does it? By being allowed to visit their studios Cryptic has pretty much signed off on you and your fleet haven't they? They've said in deed what most of us have suspected for years. They're not going to stop you. They're not going to correct you. You won. After long last, you really, really won. STO is yours and no one is going to do a thing about it. Congratulations.
OK, the fix QA was able to verify was for KDF costumes that became unuseable after playing "Sphere of Influence". To date, this has been the only KDF costume issue we have been able to reproduce, and I could only get it to happen on one character. That character gave the programmers something to look at, and as a result the cause seems to have been fixed as has the unuseable costume for the test character. This obviously has not fixed every KDF costume issue, but we'll keep working on it.
From reading this thread, it seems like some of you now have more costumes than available slots. Is that correct?
Additionally, it sounds like some of you have costumes that still cannot be used even though you have enough slots to accommodate them. Is that correct?
Is there anything else that I'm missing as far as understanding the problem(s) is concerned?
If you're not already aware, this issue affects both KDF characters AND KDF-aligned Romulan/Remans.
My KDF main still has 2 broken costume slots from the Sphere of Influence bug. They worked fine before that mission, and are still unavailable after the fix.
My KDF-aligned Reman has 2 broken costume slots from BEFORE Sphere of Influence that are still broken. Any sphere-related costume issues are resolved on that character.
You're welcome to clone either/both of them for testing purposes!
I have only 3 costume slots and I cant switch to the other 2.. it would appear even players who have only 2 or 3 slots still are buged. my main one is fine but when I try to edit my honor guard set the colors reset on it and it also removes all the honor guard costume parts on him making me have to put those items back on him...
Been a user of Perfect World Entertainment since 2009.
I have three slots that are editable but two that are not. All five slots are free ones not purchased if that makes a difference.
Norway and Yeager dammit... I still want my Typhoon and Jupiter though. JJ Trek The Kelvin Timeline is just Trek and it's fully canon... get over it. But I still prefer TAR.
#TASforSTO
'...I can tell you that we're not in the military and that we intend no harm to the whales.' Kirk: The Voyage Home
'Starfleet is not a military organisation. Its purpose is exploration.' Picard: Peak Performance
'This is clearly a military operation. Is that what we are now? Because I thought we were explorers!' Scotty: Into Darkness
'...The Federation. Starfleet. We're not a military agency.' Scotty: Beyond
'I'm not a soldier anymore. I'm an engineer.' Miles O'Brien: Empok Nor
'...Starfleet could use you... It's a peacekeeping and humanitarian armada...' Admiral Pike: Star Trek
On all my kdf toons i cannot change the uniform at all. I tried to "equip" the Khan stuff and it looks like it accepts it. I then click on purchase it asks if i really want to spend $$$$$ I say yes. I check the uniform is still the same as before i changed it to the khan stuff and my amount of EC is still the same as if i haddn't done a thing.
I have tried force repair, reinstalling and nothing still the same problem on all kdf toons. Also ALL my fleet members have the exact same problem. So if we can't use the Khan uniform cause the tailor is broke then what do we do? this has happened since the before teh winter event as far as I am aware
well mystery on mine solved to a degree... I went counting it appears somehow my klingon ended up with 2 extra slots compared to my other characters... why they are appearing though I have no clue and how I get rid of them ... Again no clue but at least the why I cant switch to my last 2 slots has been solved
well mystery on mine solved to a degree... I went counting it appears somehow my klingon ended up with 2 extra slots compared to my other characters... why they are appearing though I have no clue and how I get rid of them ... Again no clue but at least the why I cant switch to my last 2 slots has been solved
Unless I'm mistaken, they are from the Honor Guard Reputation
If you're still collecting data, my KDF captain's uniforms all broke around June 2013, during the Summer event. One of my three costume slots stopped working (couldn't wear, edit, or rename), but I had the option to make a new outfit, despite thinking I only had three slots unlocked.
This repeated a couple more times, where I'd lose access to a costume slot, but have the ability to replace it with a brand new outfit. For a short while I had four functional costume slots, but at present I only have three that work. One is an off-duty outfit that claims it's using invalid parts when I attempt to rename it. The other two don't produce an error message at all when I try renaming them; it ignores the attempted change like nothing happened.
If it helps, I was also getting an odd bug during the Summer event where my off-duty outfit would be slightly corrupted every time I logged out. I could keep wearing it, but my Risa Floater backpack would be invisible until I went to the tailor and jiggered with that outfit.
I never lost access to any costume slots after Sphere of Influence. My costume slots have been in their current broken state since well before that mission was released.
Reading these comments has made me curious. What happens to the fleet costume slot after you leave a fleet? Does it become locked and unusable until you join another fleet? Or does it become "detached"?
ive now got 16 slots showing on my rom/kdf that i cant use think there having babys [6:15] [System] [TicketCreated] Successfully submitted ticket ID #2,356,219.
:mad:
Reading these comments has made me curious. What happens to the fleet costume slot after you leave a fleet? Does it become locked and unusable until you join another fleet? Or does it become "detached"?
Joining a fleet is just a requirement for it to permanently unlock. If you leave your fleet you still have access to it.
Reading these comments has made me curious. What happens to the fleet costume slot after you leave a fleet? Does it become locked and unusable until you join another fleet? Or does it become "detached"?
But you know what? I guess it doesn't matter now does it? By being allowed to visit their studios Cryptic has pretty much signed off on you and your fleet haven't they? They've said in deed what most of us have suspected for years. They're not going to stop you. They're not going to correct you. You won. After long last, you really, really won. STO is yours and no one is going to do a thing about it. Congratulations.
For an update, we are aware this issue remains valid and has been so for some time. Our previous attempt at a fix just didn't do the job. Part of the problem is that we have not been able to reproduce the older issue(s) and as it's been reported that the problem doesn't occur if one copies a character to Tribble, we can't just copy one of your characters to test. As such, we can't tell the effectiveness of any fix until it goes live and we get feedback from those of you affected.
Our programmers are working on a new fix, but it's a work in progress at this point.
Thank you all for the information you have provided.
For an update, we are aware this issue remains valid and has been so for some time. Our previous attempt at a fix just didn't do the job. Part of the problem is that we have not been able to reproduce the older issue(s) and as it's been reported that the problem doesn't occur if one copies a character to Tribble, we can't just copy one of your characters to test. As such, we can't tell the effectiveness of any fix until it goes live and we get feedback from those of you affected.
Our programmers are working on a new fix, but it's a work in progress at this point.
Thank you all for the information you have provided.
Can't someone with this bug just give you their account username and password for a bit?
Norway and Yeager dammit... I still want my Typhoon and Jupiter though. JJ Trek The Kelvin Timeline is just Trek and it's fully canon... get over it. But I still prefer TAR.
#TASforSTO
'...I can tell you that we're not in the military and that we intend no harm to the whales.' Kirk: The Voyage Home
'Starfleet is not a military organisation. Its purpose is exploration.' Picard: Peak Performance
'This is clearly a military operation. Is that what we are now? Because I thought we were explorers!' Scotty: Into Darkness
'...The Federation. Starfleet. We're not a military agency.' Scotty: Beyond
'I'm not a soldier anymore. I'm an engineer.' Miles O'Brien: Empok Nor
'...Starfleet could use you... It's a peacekeeping and humanitarian armada...' Admiral Pike: Star Trek
Also still affected by this bug aswell.
On my KDF main. Tac Alien Female, got 21 activated uniform slots, 6 of them can't be edited, renamed, or switched to.
"Please, Captain, not in front of the Klingons." Spock to Kirk, as Kirk is about to hug him.
Star Trek V: "The Final Frontier"
For an update, we are aware this issue remains valid and has been so for some time. Our previous attempt at a fix just didn't do the job. Part of the problem is that we have not been able to reproduce the older issue(s) and as it's been reported that the problem doesn't occur if one copies a character to Tribble, we can't just copy one of your characters to test. As such, we can't tell the effectiveness of any fix until it goes live and we get feedback from those of you affected.
Our programmers are working on a new fix, but it's a work in progress at this point.
Thank you all for the information you have provided.
What's so hard about a DELETE button?
If you fixed the thing that was causing the error to occur, then the only thing that is still needed is a way to clear the cruft from when it happened in the past. We don't need you to fix the old occurences for us, just give us a button so we can delete costume slots. What's the problem?
Comments
Update: Actually, this seems to be fixed for me, now, though I do have some unusable costumes (due to insufficient costume slots) due to creating replacement costumes for one of the characters after this occurred. A "delete outfit" button for these would be appreciated.
Is it missing from the head options? Because that is where it is located. Sometimes it shows up in the uniform options and sometimes it doesn't, but it is always in the head options, at least it should be. Also your very first costume slot can only be used for a uniform.
The dropdown for off duty/maco/khg/formal wear/etc. is in the Head options. Been that way since LoR launched. Sometimes it shows up in the uniform options and sometimes it doesn't. This is still a problem and has been the cause of a lot of confusion among players.
The second time it happened I noticed something: I was working on a fed character's outfits and he seemed a little short on the amount of costume slots created/available. I counted them up then counted them on other fed characters. All my other characters had the same amount. My KDF toon showed that she had 4 available slots more that she shouldn't have and she was locked out of using the last 4 slots I created.
The first time it happened I managed to fix it by accident. Costume slots were on sale and I purchased a few and suddenly I had all slots available again and so far they haven't broke since for that toon. I didn't notice I had more slots then I was suppose to.
The second time it happened I noticed the toon had too many available slots.
So....
I was locked out of the last 4 costumes created and it showed I had 6 available slots left. I purchased 4 costume slots and it still showed I had 6 slots available but I wasn't locked out of the last 4 costumes anymore. I then counted all costume slots on all characters and everybody then had the same exact amount of costume slots total (created/available). I think at the time for all toons without locked slots the grand total was 39 slots, and for the toon that did have locked slots the grand total was 43.
I'm guessing what happened was when creating a new slot, it didn't properly deduct the slot(s) from the amount available which made the new slots locked out of use/modifying.
Unfortunately the only fix may be to buy extra costume slots from the c-store, but in my case I was going to buy the slots at those times anyway and it just happened to fix my problem.
For anybody having created costume slots locked out here is what you can do to help track down the problem:
1) For the character you have locked slots on, count the amount you have created and in the list window at the bottom left, add that to how many it shows are available.
2) Go onto other characters that don't have any locked costume slots and count how many created/available slots they have.
3) If your characters with locked costume have a more slots total then characters that don't, then buying those extra slots from the c-store should fix it. Example: your character with locked slots has a total of 4 more than all characters who don't, so buying 4 slots from the c-store will fix it.
Yeah, don't do this unless you like throwing zen down a hole. I fixed my first bugged costumes this way, then low and behold it happened again to my new slots.
If you're not already aware, this issue affects both KDF characters AND KDF-aligned Romulan/Remans.
My KDF main still has 2 broken costume slots from the Sphere of Influence bug. They worked fine before that mission, and are still unavailable after the fix.
My KDF-aligned Reman has 2 broken costume slots from BEFORE Sphere of Influence that are still broken. Any sphere-related costume issues are resolved on that character.
You're welcome to clone either/both of them for testing purposes!
Thanks to all the players who have taken the time to post very detailled info/screens and to frost for investigating and helping get this fixed.
Fingers crossed!
...#LLAP...
Norway and Yeager dammit... I still want my Typhoon and Jupiter though.
JJ Trek The Kelvin Timeline is just Trek and it's fully canon... get over it. But I still prefer TAR.
#TASforSTO
'...I can tell you that we're not in the military and that we intend no harm to the whales.' Kirk: The Voyage Home
'Starfleet is not a military organisation. Its purpose is exploration.' Picard: Peak Performance
'This is clearly a military operation. Is that what we are now? Because I thought we were explorers!' Scotty: Into Darkness
'...The Federation. Starfleet. We're not a military agency.' Scotty: Beyond
'I'm not a soldier anymore. I'm an engineer.' Miles O'Brien: Empok Nor
'...Starfleet could use you... It's a peacekeeping and humanitarian armada...' Admiral Pike: Star Trek
Get the Forums Enhancement Extension!
This is exactly my situation, too - of five slots, only three are usable.
At the VERY least, Cryptic, put this problem back on the "known issues" list so we have the artificial hope that it will be fixed.
I have tried force repair, reinstalling and nothing still the same problem on all kdf toons. Also ALL my fleet members have the exact same problem. So if we can't use the Khan uniform cause the tailor is broke then what do we do? this has happened since the before teh winter event as far as I am aware
Unless I'm mistaken, they are from the Honor Guard Reputation
Ur very mistaken u dont get SLOTS from any rep
This repeated a couple more times, where I'd lose access to a costume slot, but have the ability to replace it with a brand new outfit. For a short while I had four functional costume slots, but at present I only have three that work. One is an off-duty outfit that claims it's using invalid parts when I attempt to rename it. The other two don't produce an error message at all when I try renaming them; it ignores the attempted change like nothing happened.
If it helps, I was also getting an odd bug during the Summer event where my off-duty outfit would be slightly corrupted every time I logged out. I could keep wearing it, but my Risa Floater backpack would be invisible until I went to the tailor and jiggered with that outfit.
I never lost access to any costume slots after Sphere of Influence. My costume slots have been in their current broken state since well before that mission was released.
:mad:
Joining a fleet is just a requirement for it to permanently unlock. If you leave your fleet you still have access to it.
u can still use it u just cant edit it
Supporting this.
Our programmers are working on a new fix, but it's a work in progress at this point.
Thank you all for the information you have provided.
Can't someone with this bug just give you their account username and password for a bit?
Norway and Yeager dammit... I still want my Typhoon and Jupiter though.
JJ Trek The Kelvin Timeline is just Trek and it's fully canon... get over it. But I still prefer TAR.
#TASforSTO
'...I can tell you that we're not in the military and that we intend no harm to the whales.' Kirk: The Voyage Home
'Starfleet is not a military organisation. Its purpose is exploration.' Picard: Peak Performance
'This is clearly a military operation. Is that what we are now? Because I thought we were explorers!' Scotty: Into Darkness
'...The Federation. Starfleet. We're not a military agency.' Scotty: Beyond
'I'm not a soldier anymore. I'm an engineer.' Miles O'Brien: Empok Nor
'...Starfleet could use you... It's a peacekeeping and humanitarian armada...' Admiral Pike: Star Trek
Get the Forums Enhancement Extension!
On my KDF main. Tac Alien Female, got 21 activated uniform slots, 6 of them can't be edited, renamed, or switched to.
Spock to Kirk, as Kirk is about to hug him.
Star Trek V: "The Final Frontier"
What's so hard about a DELETE button?
If you fixed the thing that was causing the error to occur, then the only thing that is still needed is a way to clear the cruft from when it happened in the past. We don't need you to fix the old occurences for us, just give us a button so we can delete costume slots. What's the problem?