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New computer; email not being sent

crazymikeecrazymikee Member Posts: 694 Arc User
When you try to login with a new computer it will say that it has sent an email with an authentication code that you need to get from your email and type in to unlock your account on the new computer, it's been 30 minutes and i've repeatedly logged in trying to get it to send the email to no avail, it also doesn't have a button that says click to send email, i only have one email and its linked to my account for pw arc ect, so it should be sending the email to me but i haven't gotten one, although i get other emails from pw, if there is something im failing to do, please tell me. :confused:
Coach Mike - 19.1k PvP CW
CRAZY MIKE - 14.6k PvE CW

Backbone - 16.7k PvP HR
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Post edited by crazymikee on

Comments

  • crypticarmsmancrypticarmsman Member Posts: 4,115 Arc User
    edited March 2014
    crazymikee wrote: »
    When you try to login with a new computer it will say that it has sent an email with an authentication code that you need to get from your email and type in to unlock your account on the new computer, it's been 30 minutes and i've repeatedly logged in trying to get it to send the email to no avail, it also doesn't have a button that says click to send email, i only have one email and its linked to my account for pw arc ect, so it should be sending the email to me but i haven't gotten one, although i get other emails from pw, if there is something im failing to do, please tell me. :confused:

    1) Have you checked your Spam folder?

    2) Are you sure the e-mail address your checking is the one tied to you STO game account?
    Formerly known as Armsman from June 2008 to June 20, 2012
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    PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
  • jackmexjackmex Member Posts: 0 Arc User
    edited September 2014
    Im having the same problem I can confirm I am using the correct email and I have checked my spam filters
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