Login Server timed out

joeykoric

I sign in and I get to the screen that says Connecting to Login Server. After a period of time a minute or so, I get the message, Connection to the login server has timed out. Have not seen any reports of any issues with the login server today.

apulse

Yeah, got the same problem.

usscapital

same problem here

pwecaptainsmirk

Thanks for alerting us to this problem, hopefully we can get this addressed ASAP and get you all back in game.


We can't reproduce this problem, but we'd like to investigate. Please see this thread [URL="All looks good here, but we'd like to investigate. Please see this thread (http://sto-forum.perfectworld.com/showthread.php?t=225155) and reply here with your tracert and nettest resulsts. We'll pass them along. Thanks!"]http://sto-forum.perfectworld.com/showthread.php?t=225155[/URL] and reply here with your tracert and nettest results.

We'll pass them along.

Thanks!

~CaptainSmirk

summerwolfe

I have added my traceroute and nettest results to the end of that thread you linked, CaptainSmirk. BTW, your link is broken.. double check the url you get when clicking on it.

joeykoric

pwecaptainsmirk wrote: »

Thanks for alerting us to this problem, hopefully we can get this addressed ASAP and get you all back in game.


We can't reproduce this problem, but we'd like to investigate. Please see this thread [URL="All looks good here, but we'd like to investigate. Please see this thread (http://sto-forum.perfectworld.com/showthread.php?t=225155) and reply here with your tracert and nettest resulsts. We'll pass them along. Thanks!"]http://sto-forum.perfectworld.com/showthread.php?t=225155[/URL] and reply here with your tracert and nettest results.

We'll pass them along.

Thanks!

~CaptainSmirk

Here are my tracert and nettest results. Trevor, clicking on the link you provided is a deadend, takes me to a google oops page.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.1
2 8 ms 9 ms 10 ms IP address REDACTED
3 11 ms 11 ms 11 ms te-9-3-sr01.jacksboro.tn.knox.comcast.net [68.86
.137.81]
4 9 ms 8 ms 9 ms te-8-4-ur01.norris.tn.knox.comcast.net [68.86.13
6.61]
5 10 ms 8 ms 10 ms xe-0-1-7-0-ar02.bluelight.tn.knox.comcast.net [6
8.85.171.234]
6 34 ms 18 ms 17 ms xe-0-0-0-0-ar01.goodslettvll.tn.nash.comcast.net
[68.85.171.186]
7 25 ms 35 ms 25 ms he-5-5-0-0-cr01.56marietta.ga.ibone.comcast.net
[68.86.90.101]
8 * * * Request timed out.
9 75 ms 80 ms 92 ms te0-0-0-19.ccr21.atl02.atlas.cogentco.com [154.5
4.10.233]
10 79 ms * 78 ms be2053.mpd22.atl01.atlas.cogentco.com [154.54.3.
145]
11 47 ms 45 ms 47 ms be2170.mpd21.dca01.atlas.cogentco.com [154.54.31
.106]
12 49 ms 49 ms 46 ms be2148.ccr21.jfk02.atlas.cogentco.com [154.54.31
.118]
13 52 ms 51 ms 52 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
.42]
14 67 ms 224 ms 225 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 52 ms 51 ms 60 ms 38.111.40.114
16 51 ms 50 ms 51 ms 208.95.185.41

Trace complete.

contacting nettest server..
Local IP: 50.147.108.130
Ping: 50.9 msec
Port: 80: 576 KB/sec 13 KB/sec 612 KB/sec 500
Port: 80: 534 KB/sec 16 KB/sec 568 KB/sec 500
Port: 443: 547 KB/sec 16 KB/sec 581 KB/sec 500
Port: 443: 672 KB/sec 21 KB/sec 715 KB/sec 500
Port: 7255: 550 KB/sec 14 KB/sec 584 KB/sec 500
Port: 7255: 532 KB/sec 15 KB/sec 567 KB/sec 500
Port: 7003: 529 KB/sec 17 KB/sec 563 KB/sec 500
Port: 7003: 569 KB/sec 13 KB/sec 604 KB/sec 500
Port: 7202: 538 KB/sec 17 KB/sec 573 KB/sec 500
Port: 7202: 600 KB/sec 19 KB/sec 638 KB/sec 500
Port: 7499: 681 KB/sec 17 KB/sec 725 KB/sec 500
Port: 7499: 570 KB/sec 20 KB/sec 609 KB/sec 500
Port: 80: 617 KB/sec 18 KB/sec 656 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit