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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Nettest??

joeykoricjoeykoric Member Posts: 117 Arc User
edited February 2014 in Windows and General: PC, Network, and Other Technical Issues
I have seen this mentioned from time to time. How do I find/run a NETTEST? Thanks.
Fleet Admiral Zach Caldwell
Commanding Officer, Strategic Starfleet Operations
Post edited by Unknown User on

Comments

  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2014
    You need to look at this thread... http://sto-forum.perfectworld.com/showthread.php?t=225155
  • joeykoricjoeykoric Member Posts: 117 Arc User
    edited February 2014
    Below are the Tracert, pathping, nettest reports along with system information. My ISP provider is Comcast. Hope this helps, as comcast says there is no problem with my internet service, that it must have something to do with the game.

    Tracert report
    C:\Users\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms 10.0.0.1
    2 7 ms 11 ms 9 ms
    3 8 ms 11 ms 9 ms te-9-3-sr01.jacksboro.tn.knox.comcast.net [68.86
    .137.81]
    4 9 ms 12 ms 9 ms te-8-4-ur01.norris.tn.knox.comcast.net [68.86.13
    6.61]
    5 10 ms 21 ms 11 ms xe-0-1-7-0-ar02.bluelight.tn.knox.comcast.net [6
    8.85.171.234]
    6 17 ms 17 ms 18 ms xe-0-0-0-0-ar01.goodslettvll.tn.nash.comcast.net
    [68.85.171.186]
    7 25 ms 26 ms 26 ms he-5-5-0-0-cr01.56marietta.ga.ibone.comcast.net
    [68.86.90.101]
    8 * * * Request timed out.
    9 42 ms 44 ms 46 ms te0-0-0-19.ccr21.atl02.atlas.cogentco.com [154.5
    4.10.233]
    10 40 ms 38 ms 38 ms be2050.ccr21.atl01.atlas.cogentco.com [154.54.0.
    165]
    11 86 ms 90 ms 87 ms be2168.ccr21.dca01.atlas.cogentco.com [154.54.31
    .94]
    12 82 ms 101 ms 91 ms be2149.ccr22.jfk02.atlas.cogentco.com [154.54.31
    .126]
    13 92 ms 106 ms 94 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30
    .42]
    14 298 ms 213 ms 221 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    15 51 ms 52 ms 53 ms 38.111.40.114
    16 50 ms 50 ms 50 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    Pathping report
    C:\Users\Joey>pathping patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 Station.hsd1.tn.comcast.net. [10.0.0.2]
    1 10.0.0.1
    2 96.120.52.105
    3 te-9-3-sr01.jacksboro.tn.knox.comcast.net [68.86.137.81]
    4 te-8-4-ur01.norris.tn.knox.comcast.net [68.86.136.61]
    5 xe-0-1-7-0-ar02.bluelight.tn.knox.comcast.net [68.85.171.234]
    6 xe-0-0-0-0-ar01.goodslettvll.tn.nash.comcast.net [68.85.171.186]
    7 he-5-5-0-0-cr01.56marietta.ga.ibone.comcast.net [68.86.90.101]
    8 * * *
    Computing statistics for 175 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Station.hsd1.tn.comcast.net. [10.0
    .0.2]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.1
    0/ 100 = 0% |
    2 8ms 0/ 100 = 0% 0/ 100 = 0% 96.120.52.105
    0/ 100 = 0% |
    3 9ms 0/ 100 = 0% 0/ 100 = 0% te-9-3-sr01.jacksboro.tn.knox.comc
    ast.net [68.86.137.81]
    0/ 100 = 0% |
    4 9ms 0/ 100 = 0% 0/ 100 = 0% te-8-4-ur01.norris.tn.knox.comcast
    .net [68.86.136.61]
    0/ 100 = 0% |
    5 13ms 0/ 100 = 0% 0/ 100 = 0% xe-0-1-7-0-ar02.bluelight.tn.knox.
    comcast.net [68.85.171.234]
    0/ 100 = 0% |
    6 20ms 0/ 100 = 0% 0/ 100 = 0% xe-0-0-0-0-ar01.goodslettvll.tn.na
    sh.comcast.net [68.85.171.186]
    0/ 100 = 0% |
    7 26ms 0/ 100 = 0% 0/ 100 = 0% he-5-5-0-0-cr01.56marietta.ga.ibon
    e.comcast.net [68.86.90.101]

    Trace complete.

    NETTEST result

    contacting nettest server..
    Local IP: 50.147.108.130
    Ping: 50.0 msec
    Port: 80: 543 KB/sec 17 KB/sec 577 KB/sec 500
    Port: 80: 538 KB/sec 15 KB/sec 572 KB/sec 500
    Port: 443: 553 KB/sec 14 KB/sec 588 KB/sec 500
    Port: 443: 561 KB/sec 14 KB/sec 597 KB/sec 500
    Port: 7255: 563 KB/sec 16 KB/sec 598 KB/sec 500
    Port: 7255: 537 KB/sec 17 KB/sec 571 KB/sec 500
    Port: 7003: 595 KB/sec 17 KB/sec 633 KB/sec 500
    Port: 7003: 539 KB/sec 17 KB/sec 573 KB/sec 500
    Port: 7202: 541 KB/sec 17 KB/sec 573 KB/sec 500
    Port: 7202: 534 KB/sec 16 KB/sec 567 KB/sec 500
    Port: 7499: 570 KB/sec 17 KB/sec 607 KB/sec 500
    Port: 7499: 567 KB/sec 16 KB/sec 603 KB/sec 500
    Port: 80: 617 KB/sec 18 KB/sec 656 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    System Info

    Operating System
    Name Microsoft Windows 7 Home Premium Edition (64-bit)
    Service Pack Service Pack 1
    Build Number 7601
    DirectX Version 11

    System Information
    Manufacturer HP-Pavilion
    Total Number of Logical CPUs 4
    Total Physical Memory 4.00 GB
    Total Number of Optical Drives 1
    Total Number of Hard Drives 1
    Total Number of Video Cards 1
    Total Number of Memory Modules 2
    Total Number of DIMM slots 4

    Motherboard
    System Board
    Manufacturer FOXCONN
    Product ALOE
    Chipset AMD RS780/RS880
    Southbridge AMD SB700/SB710/SB750
    BIOS
    Vendor American Megatrends Inc.
    Release Date 10/26/2009
    BIOS Version String 5.05
    ROM Size 1.00 MB
    AMD Athlon(tm) II X4 620 Processor
    Name AMD Athlon(tm) II X4 620 Processor
    Cores 4
    Threads 4
    Temperature 37.250 C
    Current Speed 2.59 GHz
    Multiplier x 13.0 (4 - 13)
    Features MMX(+), 3DNow!(+), PSE36, x86-64, SSE, SSE2, SSE3, SSE4A, NX, SVM
    L1 Instruction Cache 4 x 64.00 kB
    L1 Data Cache 4 x 64.00 kB
    L2 Cache 4 x 512.00 kB
    Fleet Admiral Zach Caldwell
    Commanding Officer, Strategic Starfleet Operations
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2014
    joeykoric wrote: »
    Below are the Tracert, pathping, nettest reports along with system information. My ISP provider is Comcast. Hope this helps, as comcast says there is no problem with my internet service, that it must have something to do with the game.

    14 298 ms 213 ms 221 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    ....

    Actually, your 'Net Test' results are well within expected values. The latency on the Cogent Boston Hub is on the high side according to the 'Trace Route', but this isn't effecting the 'Net Test' throughput results...

    Exactly what kind of problems are you having???
  • joeykoricjoeykoric Member Posts: 117 Arc User
    edited February 2014
    The best I can describe it. It seems like lag to me. When in game and moving with my character, he moves sluggishly almost as if skipping. When I tap a key to turn left or right, he turns farther than I intended. Intending to turn say 5 degrees and end up at a 90 degree turn.

    When in space, there appears to be a delay in the audio Fx sounds, as if they are all meshing together, especially if I am doing a mission from the que event. Not near as bad as when I am running a mission solo.

    Not sure if my explanation helps.
    Fleet Admiral Zach Caldwell
    Commanding Officer, Strategic Starfleet Operations
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2014
    joeykoric wrote: »
    The best I can describe it. It seems like lag to me. When in game and moving with my character, he moves sluggishly almost as if skipping. When I tap a key to turn left or right, he turns farther than I intended. Intending to turn say 5 degrees and end up at a 90 degree turn.

    When in space, there appears to be a delay in the audio Fx sounds, as if they are all meshing together, especially if I am doing a mission from the que event. Not near as bad as when I am running a mission solo.

    Not sure if my explanation helps.

    Have you tried using the 'US Proxy' option in the Launcher?
  • joeykoricjoeykoric Member Posts: 117 Arc User
    edited February 2014
    never done anything proxy related. do not know how I would go about that.
    Fleet Admiral Zach Caldwell
    Commanding Officer, Strategic Starfleet Operations
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2014
    joeykoric wrote: »
    never done anything proxy related. do not know how I would go about that.

    Under the 'Options' menu in the Launcher, there should be a selection for 'US' under Game Play Proxy
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