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Inconvenience and Compensations: Hourly Events Issues
sunseahl
Member Posts: 827 Arc User
Probably not gonna happen but I have a proposal for Cryptic on the eventual return of Hourly Events....
Because a lot of us are grinders on the hourly events the loss of it has made most of us not even work for the rep or any fleet anything unless we HAVE to. This means that your content isn't being used and players are ready to move on to another game because what little convince in consta-grind is now gone. So when it returns i propose...
1. The possibility of 500 of each mark split into 5, 100 boxes of your choice of marks
(based on and average of 20 bonus marks twice a day for 14 days rounded down to the nearest hundred)
2. 8k Dilitium
(a DRASTICALLY reduced sum based on what one can obtain in 2 weeks)
3. 1 million EC
(again, another paltry sum based on loot drops from all hourly event content absent from STO for 2 weeks)
Because a lot of us are grinders on the hourly events the loss of it has made most of us not even work for the rep or any fleet anything unless we HAVE to. This means that your content isn't being used and players are ready to move on to another game because what little convince in consta-grind is now gone. So when it returns i propose...
1. The possibility of 500 of each mark split into 5, 100 boxes of your choice of marks
(based on and average of 20 bonus marks twice a day for 14 days rounded down to the nearest hundred)
2. 8k Dilitium
(a DRASTICALLY reduced sum based on what one can obtain in 2 weeks)
3. 1 million EC
(again, another paltry sum based on loot drops from all hourly event content absent from STO for 2 weeks)
Member of the "Disenchanted"
drowrulesupreme wrote: »We don't want what the Feds have. We want the equivalent. We want fairer treatment. Concern, desire, greed to some extent, and passionate belief that the enough people would buy KDF items to make it worth Cryptic's while.
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http://www.youtube.com/watch?v=zdCUpiI1MSA
This is simply a logical proposal considering
1. We as customers spend money on this game(time is money too)
2. When something is broken cryptic LOSES money
3. Compensating inconvenience is something every other company does. Not doing so not only is disrespectful to the customer it also fuels hate for your brand by even people who have loyalty to that brand.
I started to... but I thought better of it because cryptic hates giving out anything "free" without some work involved by their customers.*
*see winter/summer events, anniversary episodes.
Wanting compensation, and getting comensation will never happen. Game bugs and breaks are something we all have to live and deal with and work around where possible, and where not possible just sit and wait and hope the Devs come up with a fix as soon as they can.
Too many players put too many demands on the Devs, without realising that sometimes the complexity in fixing things, The Devs like us are only human (ok I have doubts about Taco :P) and only have one pair of hands.
Be grateful for the work the Devs do because without them we wouldn't have STO at all.
There is also a minority of players that seem to forget that Cryptic does do compensation. If during an event a bug is created that prevents players from completing said event, when the bug or glitch is fixed the event is almost always extended in order to give those players effected to opportunity to complete it. This in itself is Cryptic acknowledeging responsibily to their players.
Having said that, not restarting the calendar is just a weird thing to do. And while I think asking for compensation is too much, the absence *does* affect people.
The ones that play this game for fun don't miss out on a lot. The grinders will keep grinding, no matter what. And anyway, how to calculate compensation? What for the people who were on holidays and wouldn't get anything in any case? What for the people who grind less in 2 weeks than what you have said?
I don't need compensation. I just want it fixed. Compensation for being in a cruiser with the FAW debacle? No, I just want it fixed and I'll be happy.
What would be appreciated though is something of a daily update to where we stand with the fixes.
Join the Deltas today!
I expect 8,000 dilth every time the graphic glitch causes my screen to white out forcing me to alt-tab to desktop... and CTRL-ALT-DEL the game.
Since the season launched... let see... quick calculation...
Well lets call it 47,329,158 dilth. Refined of course. I ain't grinding that once day at a time.
And lets see... 25 of each mark whenever I get SNR'd out of the game because of the Verizon/Congent bottleneck issue. Thats... well... my math shows.... a nice eve 738,500 marks total.
Oh and I should be compensated for the latest fiasco. I'm a casual grinder, the loss of the daily mark event doesn't really bother me all that much. HOWEVER I am subject to the inane whinging of the power-grinders and the OMG-babies who only grind when they get an extra entitlement-reward for doing so.
Therefore I should get a playable Borg Tactical Cube with 14 Commander Universal BOFF slots, integrated LOLCRIT Torpedo launcher and OMGWHUT plasma-cannons. It will have 10 forward weapons, 10 aft weapons, four warp-cores, six shield slots, 50 each engineering, science and tactical slots and come with My Little Pony Pink hull material.
I will call it Fluffy, and I will take it to the Warzone and teach the PVPers the true meaning of spawn-camp. :cool:
I don't see any compensation to be necessary at all. The events not being in place is a minor inconvenience at best. You loose out on a couple of marks, so what? It all works apart from that. Besides the point, you can now choose the content you want to play with much greater liberty.
Flaws or breaks in any product are met with repair and compensation that's standard practice. From the company paying the shipping dime for the transport to an authorized repairer to compensation in the form of a payback or refund for the dissatisfaction. What makes anyone think that an internet product doesn't need to be met with the same kind of product to consumer treatment?
Believing that an online product should be treated differently than a physical one is only entitling Cryptic to be the lazy gits that everyone already complains about.
What makes Cryptic think it's "entitled" to Not follow standard compensation practices for physical products, especially being a US-based company?
Granted there are always instances that require more scrutiny than others, but when you have a MAJOR game mechanic flaw there needs to be some kind of compensation or at least an intense interaction between consumers and product manufactures...
Look at EVE Online.... a bug pops up.. they don't take two weeks to fix it with no word on how/what happened. They fix it as soon as they get note of it (even on holidays) and if it's going to take weeks to fix they keep their customers WELL informed on what's going on with the update. If it does take that long to correct they even compensate their consumers for not just the inconvenience but the time lost for that game.
There is and always has been an utter lack of competent communication between Cryptic and it's customers. What little we DID have in the form of an Ask Cryptic was removed because of the OBVIOUS rehash of the same questions over and over. It's proposed replacement was then promptly swept under the rug, never to be heard from again...
"Oh there's a major game mechanic that's broken right now? Who cares! Lest not talk about it and LIVESTREAM instead! And i'm giving away TRIBBLE too so forget all about that bug where you can't make dili or more marks or EC or get cheaper crafting supplies!" Am I the only one who sees the absurdity in this?
Cryptic has always had a lack of communication with their consumers where STO is concerned. It's even worse when it comes to "fixing" things.(because it seems that the people who are working on STO simply don't give a damn about fixing it unless they have to and it's all the "new" people that are working on other games that seem to find and fix these "old" bugs.)
Stop being a jackass... >.>
we're talking about game mechanics of an online product... not a visual disability with your computer.(which you should probably look into)
That is it.
No "free" anything, just the events running constantly for 3 days and then proceed back to their normal schedule.
Nothing more, no free dil, no free zen, nothing.
I am Il Shadow and i approve these Shennanigans!
[SIGPIC][/SIGPIC]
Here are a few quotes from the terms of service, that thing no-one bothers to read but we sign it anyway:
And also:
You can argue until the cows come home but compensation isn't a thing, and apparently every single player agrees with these practices since we sign the terms in the first place.
Got to love smallprint
Though I'm certain it doesn't apply in this case, T&C's are always trumped by law. Cryptic, PWE, whoever can state what they like in the smallprint, but if it comes into conflict with the law, the law will win 100% of the time.
http://www.youtube.com/watch?v=zdCUpiI1MSA
Read that again sweetheart...
That's Perfect World... not Cryptic. As Cryptic is the business I'm having an issue with my complaints still stand. Nowhere in the TOS does it say that Cryptic, as a company, isn't responsible... Just PWE, the parent company.
Legal loopholes FTW.
http://www.youtube.com/watch?v=8qSVb9bQeqM
yes people are inconvenienced by it, but you are losing out on obtaining extra of their currency which they dont even have to offer. you are not losing your real world currency. you wont get compensation on a currency that does not belong to you.
It's a bug and bug affects the game all the time and all of this is covered in the TOS. You are welcome to ask but we're not getting anything for it.
http://pandawhale.com/post/29616/well-done-sir-reaction-gifs
I'm not interested in getting into arguments over semantics here, but it does state on the official Cryptic website that they have been a 'wholly owned subsidiary' of PW since August 2011.
And their terms are on the STO website, so therefore relevant for this product.
Again, not picking fights or anything, but be sure to check before having an opinion sweetheart
They may combine something into the Anniversary event, but pretty much that will occur when it was scheduled to occur.
Dilithium to Zen does not count as real world currency... you are investing your FREE TIME to play a game. The servers were up, you had access, and you were able to run missions as normal, granted no bonus hour.
Star Trek Online, Now with out the Trek....
I think this is completely reasonable. Not asking for anything crazy, but it's a nice little something extra for those who feel like they've lost progress.
Great idea
The only way I feel affected, personally, is the lack of the mirror event for expertise (for rep). Other than that, I'm just keeping on trucking. (Starshipping?)
If nothing, then hey... it is what it is.
But a gesture of good faith can go a long way for morale.
Throwing in Q XP weekend would be the cherry on top.
Then I'd finally make that Andorian I've been dreading leveling
It's me, Chrome. [Join Date: May 2009]
"Oh, I may be captain by rank... but I never wanted to be anything else but an engineer." ~Montgomery Scott~
The fleet is not big, so the events going AWOL has hit us hard, relatively speaking.
Would compensation be nice? Sure it would. Will we get compensation? Who knows, but probably not more than an excuse from Cryptic/PWE.
Does this suck? Yes, as it should not have happened in the first place.
Goonswarm affiliations aside Nabreeki, your point is flawed. Time and again there have been bugs or issues to which special events have been extended by whole weeks. The hourly event calendar is just that, a special event that's in constant rotation. Not having it is a detriment to some people, many of who, only earn what they do in STO by it's cycle....
If the winter event was broken for 2 weeks all hell would be unleashed here... Same for the summer event. Just because it is an event that is always on doesn't make it any LESS important when it's broken or make the losses occurred for it's absence any less significant..
Each of your fleet member can easily get 100-300 a day by breeding Eppohs via the Fast & Flurious race, so whilst yes, you've lost out on one source, coincidentally another is available to you at this time. The (likely) fact that your fleet members are instead cashing them in for marks they can use for themselves is another matter entirely.
Yes. This bug should not have occurred, but it has. Its (apparently) planned to be fixed in the first patch to be released since it broke (though it currently is still broken on the Tribble test server).
My, what arrogance...
News flash, people use to play without hourly bonus events on stuff. It is not necessary nor does Cryptic owe you anything if the event calendar gets bugged out.