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Server wide rollback requested
venarra
Member Posts: 112 Arc User
I still cannot log in to STO since the Season 8 patch. The game crashes during the Cryptic loading screen and loads a cryptic error report window.
I have tried everything from logging in safe mode to disabling my firewall and antivirus. Forced verify doesn't help. This occurs both when I use Arc and the .exe file in the STO folder to try to access gameplay.
I have performed a clean reinstall of the game with no luck.
I request a full rollback of the game to the point prior to Season 8.
I have tried everything from logging in safe mode to disabling my firewall and antivirus. Forced verify doesn't help. This occurs both when I use Arc and the .exe file in the STO folder to try to access gameplay.
I have performed a clean reinstall of the game with no luck.
I request a full rollback of the game to the point prior to Season 8.
Post edited by venarra on
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My PvE/PvP hybrid skill tree
if that doesn't work, then it might be another issue. speaking hypotheticacloslly, changes to the directx settings from 9 to 11 could have occurred and if your graphics card and its drivers have not been updated or can not support directx 11, then it could potentially crash the launcher as well.
i stuck by my initial assessment. you should try that first. close all your active task bar programs and then do control-shift-escape and check the window fit bare essential items. then start her up. if it loads no problem, then you'll know one of the programs were the cause of the crash. then you can reinitialize them one at a time if you so choose to find the culprit.
let its know how it goes as it might be the cause for others as well.
[edit]
found this in the big thread: http://sto-forum.perfectworld.com/showpost.php?p=13560971&postcount=1566 props go to the OP if it works for you.
That^^
Sad to hear ppl haveing so much trouble.....but punishing the players that can play is not the solution. Given that even if you play there a lot of things not working.
Something else may be given to players to accommodate for problems with all the bugs.
A Rollback is not an option imo.
LL&P
I hope you get your bug fixed but this has to be one of the most ridiculous posts I have seen on the forums.
(Crossing fingers.)
I will try the various suggestions for troubleshooting. I may restart my system in safe mode with networking and see if I can load the game there.
I am running XP Pro (32-bit) so the OS shouldn't be an issue. Cryptic recommends 7 & 8 users to run the game in XP comp. mode if they are having problems.
You have to understand that I have a gold account and am a serious player of the game. This login issue has put a serious crimp in my plans to outfit all of my toons with the obelisk carrier, omni direction ap beam & warpcore set pieces plus 5 blue mk XI ap beam arrays, not to mention the 30 lobi's a day I missed out on. If cryptic would reimburse me these items for my in game time lost (and my gold account time), I would be very willing to wait for a fix.
but as things are now, I am not a happy camper.
Any idea on how to update Direct X from 9.0c to 11? I can't find a valid update on the Microsoft website and CNET.
Upgrade from Windows XP to Windows 7 or Windows 8.
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
This is what other MMORPG's do when a portion of the population can't play. All you are going to lose is a week? 8 days? of gameplay. This has happened to me in other games. You should be trying to help get all players back in the game.
Otherwise, we'll just stop trying to log in and play. Less players > less money > greater chance the game closes up shop.
You might as well be asking me to buy a new computer. This is NOT an option.
The big thread post instructions failed. I upgraded to direct x 10 (the highest Direct X supported by XP) with no effect.
You'd have to update your OS from XP, to either 7 or 8, to get DX11. Highest supported on XP is 9.0c
I have an older AthlonXP running Windows XP, and a laptop dual-core AMD running Windows 8. Granted, the XP machine is hard down at the moment, either the memory or m/b died. But at least arounf LoR release, both could run the game, just XP had to use DX9, and my laptop has the option to use DX11, due to the OS difference.
butcher suspect, "What'd you hit me with?"
Temperance Brennan, "A building"
On XP, I don't see how you got DX10 even running at all, that was for Vista. And that may be part of your problem now, that somehow you have forced DX10 on an XP machine.
butcher suspect, "What'd you hit me with?"
Temperance Brennan, "A building"
What you don't seem to get is you are a very small minority here. By the forum complaints I would guess its less than 1% of the play base that can't get back in, if it was larger there would be much more forum rage and this thread would be 100 pages by now. You talk about other games doing role backs because some couldn't play, i'm sure that's true, i'm also sure that in these cases they were talking about a significant portion of the player base being effected. Pissing off 99% of your player base to appease 1% that can't play is going to accomplish one thing, killing the game. The number of players they would loose to rage quits would far exceed the number who currently can't play.
Your also admittedly using an operating system that was retired in 2007. I hung onto my windows XP far past 2007 but be realistic here, its long past time to upgrade. Would recommend win 7 though as 8 will make you want to throw your computer out the window.
So let's roll back the entire server for the sake of a couple of forumers. :rolleyes:
Have you checked your PSU? I know a guy who knows a guy whose roommate said that he had a computer problem and then he checked his PSU and it fixed everything.
If the PSU isn't a problem, could you check that you've got dos=high,umb in your autoexec - you can make a boot disc if you have to. This will ensure you're able to access your entire 640k base memory.
Creating the Boot Disk
Under Windows ME, choose Start>Programs>MS-DOS Prompt.
Insert a blank floppy disk into your A: drive. Note: this will not work with a floppy disk in your B: drive, if you have one.
The prompt should read 'C:\Windows'. Type 'cd command'.
Type 'format a: /s'. This will format the blank disk in the A: drive and transfer the necessary system files to the disk to allow it to boot your operating system (in this case Windows ME).
After the format is complete, the program will ask you to give the disk a label. You may call it whatever you like; I chose 'STO'.
The program will then ask you if you want to format another disk. Type 'n' for no.
The program should have stopped running. Type 'exit'.
Now go to My Computer on your desktop and open it. Double-click on your C: drive.
Find the files named 'autoexec.bat' and 'config.sys'. Note: In order to see the config.sys file, you may have to change the folder settings to allow you to see hidden files.
Now, copy the autoexec.bat and config.sys files to your A: drive. To do this, select the file, choose Edit>Copy. Then go back to the My Computer screen and open your A: drive. Choose Edit>Paste. Repeat this process for the other file.
Couldn't agree more.
Still having the same problem, I had to log out, and now I can't even log back in!! And that's trying it with the normal launcher, then after that has not worked, I am trying Arc.
Nothing!
Indeed. And thank the heavens and whatnot for that. :cool:
Chances are a lot of third party software companies will stop WinXP support as well shortly after MS... (I know my employer will)
Dragged kicking and screaming into the new millennium along with the rest of us? Can you imagine how messed up the internet would be if some people were still running win3.0? I dropped the few dollars to upgrade my XP to 7 months ago, and the game runs fine for me, I still have a few minor bugs. I'd wager that most of the game problems would clear up for people if they would just upgrade to 7 along with the rest of society. Might help if the game clearly stated that it no longer is completely compatible with XP, for it obviously is not.
Rather than encounter frustration with the game, I have chosen to wait for the patches to fix the new problems. This game is obviously never gonna be completely bug-free, so I choose to learn to live with it, rather than stroke out over it. Been there, done that, learned my lesson.