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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Forums/Website can not connect and/or slow

mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
edited November 2013 in Windows and General: PC, Network, and Other Technical Issues
the STO website is virtually unconnectable for me since yesterday mid afternoon. im having to resort to google to get to the forums as a result. i do not know what the issue is but it hangs or when it does get through on a connection it is so slow it's not worth wasting the effort. in addition to this even the forum a little slow to load.

just for reference, the game works without issue and hardly any lag, and every other site i load up does it immediately. what ever it is, is directly with the STO website.
T6 Miranda Hero Ship FTW.
Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
Post edited by Unknown User on
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Comments

  • drkfrontiersdrkfrontiers Member Posts: 2,477 Arc User
    edited November 2013
    Must say the the forums and the site on the whole is very slow. Very slow.

    "Gateway Timeout

    The proxy server did not receive a timely response from the upstream server.
    Reference #1.142ea5a5.1384082563.114c495a"
  • z3ndor99z3ndor99 Member Posts: 1,391 Arc User
    edited November 2013
    Yeah same for me, slow and can't connect most of the time. So the forum maintenance a few weeks back done what now?
  • ridddickxxxridddickxxx Member Posts: 479 Arc User
    edited November 2013
    Hm, looks like mysql trolling.
    Big vbulletin database, i had similar problem,
    2nhfgxf.jpg
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited November 2013
    this forum has become unusable to me now, it hangs regularly or loads up so slowly. when it tries sometimes this error is shown;

    "An error occurred while processing your request.

    Reference #97.3c7b7a5c.1384100802.7e352ea".
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • elemberq333elemberq333 Member Posts: 430 Arc User
    edited November 2013
    Was wondering if it is just me or did anyone else notice that the forums have slowed to a crawl last couple of days...I have no problem what so ever playing STO just the forums are slow. :(
  • jeffel82jeffel82 Member Posts: 2,075 Arc User
    edited November 2013
    It's not just you.
    You're right. The work here is very important.
    tacofangs wrote: »
    ...talking to players is like being a mall Santa. Everyone immediately wants to tell you all of the things they want, and you are absolutely powerless to deliver 99% of them.
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited November 2013
    A few other people are reporting similar issues.
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • uss917019uss917019 Member Posts: 182 Arc User
    edited November 2013
    For the past few days I have been experiencing slow speeds on the forums and its really getting on my nerves!

    Note: Didn't they do a 48 hours maintenance on the forums last week?
    [SIGPIC][/SIGPIC]
  • lexusk19lexusk19 Member Posts: 1,430 Arc User
    edited November 2013
    It took me 5 minutes to get from the main page to this post.. Yeah forums and game are both running very bad...
    5qq2uyi63rep.jpg
  • neoakiraiineoakiraii Member Posts: 7,468 Arc User
    edited November 2013
    I'm having 56k flashbacks. AHHH, Who picked up the PHONE NOO!!!!!!!!
    GwaoHAD.png
  • mirrorchaosmirrorchaos Member Posts: 9,844 Arc User
    edited November 2013
    *hooks up the 56k, logs in with old details. the Modem dials out with the characteristic beeps and electronic noises* right now i would kill to have even a 56k connection on the other end, even if the lagecy puts it at 250ms. it's better then this.
    T6 Miranda Hero Ship FTW.
    Been around since Dec 2010 on STO and bought LTS in Apr 2013 for STO.
  • z3ndor99z3ndor99 Member Posts: 1,391 Arc User
    edited November 2013
    Just popping in from the other thread, this is annoying an 56k would be better right now, just wondering if this world wide or localised to a region (not enough thread's to be worldwide) so im from the UK, everyone else experience these problems... where are you all from?
  • UnknownUnknown
    edited November 2013
    This content has been removed.
  • z3ndor99z3ndor99 Member Posts: 1,391 Arc User
    edited November 2013
    Ok there goes my theory, so this is happening across the whole player base, great. Oh well guess this is gonna be another piece of work on the pile before Tuesday.... yay!
  • talonxvtalonxv Member Posts: 4,257 Arc User
    edited November 2013
    Yeah been going so slow. It's annoying as hell.
    afMSv4g.jpg
    Star Trek Battles member. Want to roll with a good group of people regardless of fleets and not have to worry about DPS while doing STFs? Come join the channel and join in the fun!

    http://forum.arcgames.com/startrekonline/discussion/1145998/star-trek-battles-channel-got-canon/p1
  • erei1erei1 Member Posts: 4,081 Arc User
    edited November 2013
    Forums are super slow, and launcher is slow to. I guess that's because the launcher is a disguised browser, or maybe that's just me.
    [SIGPIC][/SIGPIC]
  • sparhawksparhawk Member Posts: 796 Arc User
    edited November 2013
    erei1 wrote: »
    Forums are super slow, and launcher is slow to. I guess that's because the launcher is a disguised browser, or maybe that's just me.

    It partially is anyway, it uses Internet Explorer.

    Ditto on the forums running horribly the entire weekend.
  • blevokblevok Member Posts: 0 Arc User
    edited November 2013
    yep, i'm in chicago and i've been having issues for a few days. every click gives me this:

    An error occurred while processing your request.
    Reference #97.147af6d8.1384113941.1a48842

    then i have to refresh to make it load the page.

    It. Is. Annoying.

    I think we deserve a forum tribble for this... every activation moves our join date back by one day.
    Fleet: Stargate-Union
    Pizza: Pepperoni
    Kalek shel'tek!

    "Do not make me look foolish by allowing yourself to be murdered" -Lord Yu
  • starswordcstarswordc Member Posts: 10,966 Arc User
    edited November 2013
    Greensboro, NC with a ~2 MBps connection and I'm experiencing forum lag, and often pages will even outright fail to load with an error message.

    It seems PWE is so utterly ****ing incompetent at programming that not only does their glorified adware not work properly, but they can't even keep their website working.
    "Great War! / And I cannot take more! / Great tour! / I keep on marching on / I play the great score / There will be no encore / Great War! / The War to End All Wars"
    — Sabaton, "Great War"
    VZ9ASdg.png

    Check out https://unitedfederationofpla.net/s/
  • neoakiraiineoakiraii Member Posts: 7,468 Arc User
    edited November 2013
    It seems to be only STO, since I can go into the other PWE fourms , and neverwinter foumrs pretty fast, STO is super slow, but CO is kind of slow, but not as slow as this.
    GwaoHAD.png
  • lianthelialianthelia Member Posts: 7,921 Arc User
    edited November 2013
    I swear it's like this happens only on the weekends...maybe it's a defense mechanism to detour impatient posters from making stupid posts, while they take their weekends? :D
  • otowiotowi Member Posts: 600 Arc User
    edited November 2013
    Seems to be affecting most of the player base.

    It's been extremely slow here in Norway the entire weekend, so whatever that forum maintenance did, they screwed something up badly, since it's been a long time since the forums were this slow.

    Sure they can be slow from time to time, but it's usually over with in a few hours, but this has been going on the entire weekend, so something is not right...

    Cryptic, might I suggest that Emergency power to Forums III be activated ASAP Zulu???
  • thegalaxy31thegalaxy31 Member Posts: 1,211 Arc User
    edited November 2013
    Same happening here, it's a lot better now though.
    I would love to visit this star in-game...or maybe this one!
    shurato2099 wrote:
    Won't SOMEONE please think of the CHILDREN?!
  • protogothprotogoth Member Posts: 2,369 Arc User
    edited November 2013
    blevok wrote: »
    yep, i'm in chicago and i've been having issues for a few days. every click gives me this:

    An error occurred while processing your request.
    Reference #97.147af6d8.1384113941.1a48842

    then i have to refresh to make it load the page.

    It. Is. Annoying.

    I think we deserve a forum tribble for this... every activation moves our join date back by one day.

    Getting errors like that here as well, plus Gateway Timeout messages, extreme slow loading, and assorted other unpleasantness.
    lianthelia wrote: »
    I swear it's like this happens only on the weekends...maybe it's a defense mechanism to detour impatient posters from making stupid posts, while they take their weekends? :D

    It's been going on for a few days; it didn't start yesterday or Friday after work, so it's not just a weekend thing.


    I've experienced this on other sites in the past, but usually when the site engineers were working on the site. I wonder if PWE's site engineers are finally fixing more of the issues besetting STO players in the fora. I noticed a few days ago that some things work now that didn't in the past.
  • shailatshailat Member Posts: 478 Arc User
    edited November 2013
    thegalaxy31 wrote: »
    Same happening here, it's a lot better now though.

    same problem, and sometimes i get kicked from the game saying the proxy is not responding but i don't use a proxy.....
    ogew7.jpg
  • lianthelialianthelia Member Posts: 7,921 Arc User
    edited November 2013
    I just notice this mostly on the weekends for me...
  • kojirohellfirekojirohellfire Member Posts: 1,606 Arc User
    edited November 2013
    Yeah, I'm having the same issue. I think one of the hamsters died.
  • doubleohninedoubleohnine Member Posts: 818 Arc User
    edited November 2013
    Its a PW tactic. Put forums on old slow servers and make the negative threads and posts slow down overall when people rage quit the forums. Its less overall bad word of mouth for newcomers to read when they sign up.
    STO: @AGNT009 Since Dec 2010
    Capt. Will Conquest of the U.S.S. Crusader
  • orondisorondis Member Posts: 1,447 Arc User
    edited November 2013
    If it's anything like what happened last time we'll probably find out the site was under attack and someone has pinched all the passwords and usernames. Hopefully unlike last time they won't wait for a year to tell us. :)
    Previously Alendiak
    Daizen - Lvl 60 Tactical - Eclipse
    Selia - Lvl 60 Tactical - Eclipse
  • philipclaybergphilipclayberg Member Posts: 1,680
    edited November 2013
    neoakiraii wrote: »
    I'm having 56k flashbacks. AHHH, Who picked up the PHONE NOO!!!!!!!!

    You're lucky it was 56K. My first modem in 1988 was 1200 baud. And the phone line was shared between three computer owners/users and one computer user (not owner). It was always yelling from one room to another, "Is anyone using the phone? I need to dial a BBS." "Yes!" would be the usual answer.
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