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Foundry problem - KDF Character Creation Failed.

lord7tareqlord7tareq Member Posts: 0 Arc User
I keep hearing the Foundry is finally back online, which is something I've been looking forward to a lot. However I am unable to access it as a KDF player.

Some info:

- I bought the Foundry access unlock ages ago.
- I have 1 Federation Foundry character already
- With this Federation character I can log in just fine.
- I can also make additional Federation Foundry characters just fine.
- It says I have 4 character slots open.

However when I make a KDF character, it immediately gives a "Character Creation Failed" error before booting me back to the login screen. I've tried about 30 times now using various KDF races, and it keeps giving me this same error. It's very frustrating as I was looking forward to creating KDF content for my Romulan RP fleet.

Would anyone know of this issue and perhaps a possible workaround?:(
Post edited by baddmoonrizin on
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  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2013
    lord7tareq wrote: »
    I keep hearing the Foundry is finally back online, which is something I've been looking forward to a lot. However I am unable to access it as a KDF player.

    Some info:

    - I bought the Foundry access unlock ages ago.
    - I have 1 Federation Foundry character already
    - With this Federation character I can log in just fine.
    - I can also make additional Federation Foundry characters just fine.
    - It says I have 4 character slots open.

    However when I make a KDF character, it immediately gives a "Character Creation Failed" error before booting me back to the login screen. I've tried about 30 times now using various KDF races, and it keeps giving me this same error. It's very frustrating as I was looking forward to creating KDF content for my Romulan RP fleet.

    Would anyone know of this issue and perhaps a possible workaround?:(

    Is your account a silver or a gold?

    When you try to make a UGC Klingon, do you make any changes other than race to the drop-downs?

    Is this also happening if you just accept whatever appears when you click to creat the character?

    Have you filed any tickets on this issue? If so, can you get me the number(s)?

    This shouldn't be happening. Is anyone else getting this issue?
    STO QA Team
  • lord7tareqlord7tareq Member Posts: 0 Arc User
    edited June 2013
    Is your account a silver or a gold?

    When you try to make a UGC Klingon, do you make any changes other than race to the drop-downs?

    Is this also happening if you just accept whatever appears when you click to creat the character?

    Have you filed any tickets on this issue? If so, can you get me the number(s)?

    This shouldn't be happening. Is anyone else getting this issue?

    Thank you for your reaction.

    To answer your questions:

    My account is silver. I have had a year-long subscription in the past, but only recently returned to the game due to the Romulans and am playing for free for the time being.

    I've tried everything, from making changes to the drop-down bars to keeping whatever the Foundry generated for me. It makes no difference. Whatever I do, when I make a KDF Foundry character it gives the error.

    I have not filed an ingame ticket as I was under the impression those tickets are pretty much never answered, but if you say it helps I'll gladly do so.

    As for others having the same issue, through google I found a similar topic on the Tribble forum from several weeks back. I don't know if that has been resolved for those people since then however: Foundry - KDF Char creation fails - FED works


    And this latest topic popped up on tribble, though it is for a Federation character, which I can create just fine: Character Creation Failed Crash
  • bootybootsbootyboots Member Posts: 0 Arc User
    edited June 2013
    lord7tareq wrote: »
    As for others having the same issue, through google I found a similar topic on the Tribble forum from several weeks back. I don't know if that has been resolved for those people since then however: Foundry - KDF Char creation fails - FED works

    Thats my post and its still a problem now on holodeck, maybe I made a ticket for it but its not like we can actually view our tickets to tell you the number.

    Anyway I put it on my list of KDF specific issues a while back here:

    http://sto-forum.perfectworld.com/showthread.php?t=757541
    House of Sigma (channel KDFdefera for PvE requiring only KDF teams) List of KDF issues [my in-game handle @bootymcboots] (channel KDF Empire for KDF orientated discussion - still in development/growing)
  • amahoodamahood Member Posts: 0 Arc User
    edited June 2013
    lord7tareq wrote: »
    I keep hearing the Foundry is finally back online, which is something I've been looking forward to a lot. However I am unable to access it as a KDF player.

    Some info:

    - I bought the Foundry access unlock ages ago.
    - I have 1 Federation Foundry character already
    - With this Federation character I can log in just fine.
    - I can also make additional Federation Foundry characters just fine.
    - It says I have 4 character slots open.

    However when I make a KDF character, it immediately gives a "Character Creation Failed" error before booting me back to the login screen. I've tried about 30 times now using various KDF races, and it keeps giving me this same error. It's very frustrating as I was looking forward to creating KDF content for my Romulan RP fleet.

    Would anyone know of this issue and perhaps a possible workaround?:(

    Did you purchase character slots? As far as I know, you only get ONE free foundry character slot, and then any others you need to buy extra slots from the Zen store.

    That's what I did, and it's fine...
  • bootybootsbootyboots Member Posts: 0 Arc User
    edited June 2013
    amahood wrote: »
    Did you purchase character slots? As far as I know, you only get ONE free foundry character slot, and then any others you need to buy extra slots from the Zen store.

    That's what I did, and it's fine...

    its not fine. creating a new KDF foundry character results in an error. This was a bug on tribble with legacy and has been a bug on holodeck since may 21
    House of Sigma (channel KDFdefera for PvE requiring only KDF teams) List of KDF issues [my in-game handle @bootymcboots] (channel KDF Empire for KDF orientated discussion - still in development/growing)
  • i8472i8472 Member Posts: 225 Arc User
    edited June 2013
    Tested several times... couple times changing every field....
    also several times when leaving it as it appeared when I opened character creator.

    Almost all attempts ended with character creation Failed.
    1 of the attempts nothing happened when I pressed the Create content button. {the ship name slot was RED at the Time. That was with default name. and also with several custom names.}


    took screen shots to help explain what happens when you try making Klingon character for foundry.

    http://i.imgur.com/zDB2zYp.jpg

    That's main screen for foundry.

    Shows 1 foundry slot available
    3 character slots available


    http://i.imgur.com/xwafVAM.jpg

    This one shows Klingon faction character.
    Made no changes. to any of stuff on screen.


    http://i.imgur.com/A4RM54x.jpg

    This is the result of pressing Create Content



    also once had trouble making a FED character in process of testing this. every other try was able to make Fed Character but the 1 try.

    EDIT have silver account made way back when there was A DEMO of the Game pre Free to play Pre Klingon faction. and used Zen to get more character slots post LOR since I already had 3 character slots pre LOR. :)

    EDIT Started up game launcher and tried again to make klingon Faction character.

    http://i.imgur.com/CjkoyeX.jpg

    Got the Red ship name slot and nothing happens when pressing create content.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2013
    I'm investigating this. If any of you file any tickets on this issue, let me know the numbers.
    STO QA Team
  • i8472i8472 Member Posts: 225 Arc User
    edited June 2013
    Are you asking us to file a bug report

    or

    saying IF we File a Bug report... to give you the report ID/#?




    If you're wanting us to file a bug report what information could we provide to help.
    (in the bug report)

    or information we could provide you with.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2013
    I was able to repro this with a silver account that had no previous projects made. On a silver account with previous projects I was unable to repro the character create failure. So the existence of projects on the account might be a factor.

    For those of you who are getting this, please file a ticket and let me know the number. That way I can add those to the bug and give the programmers additional information to track down what the cause of this is.
    STO QA Team
  • lord7tareqlord7tareq Member Posts: 0 Arc User
    edited June 2013
    I was able to repro this with a silver account that had no previous projects made. On a silver account with previous projects I was unable to repro the character create failure. So the existence of projects on the account might be a factor.

    For those of you who are getting this, please file a ticket and let me know the number. That way I can add those to the bug and give the programmers additional information to track down what the cause of this is.

    Number: 130626-001453

    I have a Federation Foundry character and several Federation projects, but no KDF ones.
  • i8472i8472 Member Posts: 225 Arc User
    edited June 2013
    [System] [TicketCreated] Successfully submitted ticket ID #1,831,184.


    sorry might have to provide the tech guys with the details I also gave in previous posts.
    bug report was really short.


    have 2 unpublished Klingon projects
    1 published Fed project
    1 unpublished FED project


    sent the bug report from fed foundry character on a Test map I was working on.

    also sent a bug report on Tribble but didn't see a bug report ID.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited June 2013
    Thanks guys!
    STO QA Team
  • cpl200cpl200 Member Posts: 1 Arc User
    edited June 2013
    I have had the same problem my fed foundry toon works well enough but I can't make a KDF toon it keeps saying creation failed.... I don't use the foundry creator much but I figured with LOR I could make something unique hope its fixed soon :(
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited July 2013
    Have the same problem, haven't created a ticket yet. Had to execute my failed KDF char (for incompetence) to make space for a new KDF foundry char.

    Some info:
    - I am silver, no subs ever bought.
    - Have bought char space to get 4 chars max (before LoR), got one extra after LoR (<- maybe this?).
    - Made my first foundry char before LoR.


    The things i've tried:
    • Creating the char without changing the specs (like name, species or anything else)
    • Bought 4 extra foundry slots (10k dil).
    • Restarting the game and directly trying to create the char.
    • Logging in with a regular play KDF first, trying to create the foundry char thereafter

    Please don't let my klinks death be in vain ;).
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • isthisscienceisthisscience Member Posts: 863 Arc User
    edited July 2013
    Ditto above. Bought 2 new ch. slots so I could create KDF missions but every time I try and create any kind of KDF ch. it gives a failure as others have reported.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2013
    There is a fix inbound for this issue. It might be in the Thursday update but I'm not certain of that. Keep an eye on the patch notes.
    STO QA Team
  • kirksplatkirksplat Member Posts: 0 Arc User
    edited July 2013
    There is a fix inbound for this issue. It might be in the Thursday update but I'm not certain of that. Keep an eye on the patch notes.

    Thanks for all you do Frost. I hope that our thank you from Foundry authors is received and appreciated.
    [SIGPIC][/SIGPIC]
  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited July 2013
    Yeah I had a slight urge to try to build something and then the KDF character login kept crashing it until I actually finally got in and then the map wouldn't load at all just stuck in the loading screen.
  • inkrunnerinkrunner Member Posts: 407 Arc User
    edited July 2013
    I have had this same issue, except for me it prevents the creation of any new Foundry characters, Klingon or otherwise.

    I already have three Fed missions and one klingon mission in the works, and I was in the process of switching my Klingon character out for a Fed to work on my other missions when I discovered that I could no longer create characters at all.

    I have tried every method suggested here as a solution, but none have worked.
    2iBFtmg.png
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited July 2013
    There is a fix inbound for this issue. It might be in the Thursday update but I'm not certain of that. Keep an eye on the patch notes.

    It didn't worked yet after the patch round, but there's no need to hurry. I can still work on my KDF missions with my fed foundry toon; the actual testing can be done later on.

    You know dev's; I rather want something good, then something fast ;) . So take your time, we'll see it coming.
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2013
    The fix did not make it in this build. Keep an eye on the patch notes.
    STO QA Team
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2013
    inkrunner wrote: »
    I have had this same issue, except for me it prevents the creation of any new Foundry characters, Klingon or otherwise.

    I already have three Fed missions and one klingon mission in the works, and I was in the process of switching my Klingon character out for a Fed to work on my other missions when I discovered that I could no longer create characters at all.

    I have tried every method suggested here as a solution, but none have worked.

    This is not good. Can you let me know your @handle and any error messages you are getting? I can't promise anything but I will sound the alarm.

    UPDATE: I just checked this myself and it looks like it may be a general issue rather than one with individual accounts, so no need to flood me with reports. I'm on this one.
    STO QA Team
  • inkrunnerinkrunner Member Posts: 407 Arc User
    edited July 2013
    This is not good. Can you let me know your @handle and any error messages you are getting? I can't promise anything but I will sound the alarm.

    UPDATE: I just checked this myself and it looks like it may be a general issue rather than one with individual accounts, so no need to flood me with reports. I'm on this one.

    My in-game handle is just @inkrunner.

    I always received the same error message: "Character Creation Failed", immediately after clicking the "Crate Content" button on any new character, but now it is only a problem for making a KDF foundry character.

    I don't know what changed, but I am now suddenly able to make new FEDs with no problem. That is fixed - though I have no idea how or even what was wrong in the first place - but I still can't make KDF foundry characters, just like the OP.

    P.S. (If it's any help, occasionally the pregenerated random characters (before anything was changed) had nothing in the career field: instead of SCI, ENG, or TAC, the box was just empty. I only remember seeing those empty boxes on FEDs, just KDFs (but I admit I could have overlooked it in frustration).

    Also, the Foundry character creation menu has a remnant of pre-LoR character creation attatched to it: the trait field. I don't know if anything other than the unchangeable trait menu remains (i.e., someone forgot to delete the prerequisite trait data for new Klingon characters in the Foundry), but if even a little bit does, it might just be the source of the problem)

    P.P.S. (The above theory is just that, a "theory," and if it proves incorrect, please don't hold me responsible for lost time. I'm only trying to be as helpful as possible.)
    2iBFtmg.png
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited July 2013
    The fix did not make it in this build. Keep an eye on the patch notes.

    Take your time, i am already quite happy you give regular feedback. *Double thumbs up*
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • willt709willt709 Member Posts: 0 Arc User
    edited July 2013
    Take your time guys your customers can wait as long as you need to fix bug No: 10,103,012,709,312 :mad:
  • pandastarncpandastarnc Member Posts: 0 Arc User
    edited July 2013
    I am a silver user who just purchased the 4 slots for foundry project creation and I can't create a character it dumps me immediatly to logon as soon as I click create.
    my ticket ID #1,892,788.
  • crypticfrostcrypticfrost Member Posts: 1,479 Cryptic Developer
    edited July 2013
    I am a silver user who just purchased the 4 slots for foundry project creation and I can't create a character it dumps me immediatly to logon as soon as I click create.
    my ticket ID #1,892,788.

    This is a known issue. There should be (/em crosses fingers, knocks on wood, etc.) a fix in next week's update. Thank you for your report and I'm sorry your initial exposure to the Foundry was interrupted.
    STO QA Team
  • chivalrybeanchivalrybean Member Posts: 9 Arc User
    edited July 2013
    Maybe someone already said this, but you can select the mission as Fed, then change it to KDF before you start editing. I did this.

    I've also not tried it, but you can* also maybe load using Fed character and just make yourself invincible and use the kill command if you have to test that type of thing.

    *according to people familiar with the matter.
    Chewson Pwan - VA
    S.S. Doff Lundgren
    [SIGPIC][/SIGPIC]
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited July 2013
    This is a known issue. There should be (/em crosses fingers, knocks on wood, etc.) a fix in next week's update. Thank you for your report and I'm sorry your initial exposure to the Foundry was interrupted.

    Sorry to say, but that was mentioned previous weeks also. Yet it still doesn't work.
    But nonetheless, PWE/Cryptic was still able to add couple of (secret) nerfs?

    Frost, i am sure you are doing your best, and ^^ isn't focused on you, but i hope you understand how it look for us.
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • kitsunekonkitsunekon Member Posts: 0 Arc User
    edited July 2013
    I just recently upgraded to gold and wanted to play with the foundry stuff, My main and Romulan are both KDF, and I too am having this issue, where i go to create a KDF and character creation fails totally.

    I am glad that there is a fix in the works but still kinda sucks that i cant make anything until then. :(
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