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Lack Of Support
weedfever
Member Posts: 20 Arc User
FOR ALL THOSE WHO BELIEVE THAT THE CUSTOMER SUPPORT HERE IS NOT UP TO SCRATCH .....
http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/consumer_protection_act_2007.html
THERE IS A LINK TO EU LAWS , REGARDING CUSTOMER SERVICE AND HOW MANY RIGHTS WE HAVE AS CUSTOMERS , AND IT WILL ALSO SHOW US , THE PAYING GAMERS , HOW MANY OF THOSE RIGHTS YOU VIOLATE WHEN YOU DELETE TICKETS WITHOTU REPLY , WHEN YOU DONT ANSWER WRITTEN COMPLAINTS , WHICH IS EXACTLY WHAT A TICKET IS , IT IS A WRITTEN COMPLAINT DIRECTED STRAIGHT TO THE DEPARTMENT YOU THE 'SUPPLIER' WANT IT TO GO TO , AND YET YOU STILL DO NOT DEAL WITH IT PROPERLY ?
COME ON PEOPLE , BETWEEN US , WE CAN MAKE THEM PROVIDE THE SUPPORT THEY SHOULD HAVE BEEN GIVING FOR 3 YEARS OR MORE ALREADY , BY SIMPLY KNOWING YOUR RIGHTS !!!!
http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/consumer_protection_act_2007.html
THERE IS A LINK TO EU LAWS , REGARDING CUSTOMER SERVICE AND HOW MANY RIGHTS WE HAVE AS CUSTOMERS , AND IT WILL ALSO SHOW US , THE PAYING GAMERS , HOW MANY OF THOSE RIGHTS YOU VIOLATE WHEN YOU DELETE TICKETS WITHOTU REPLY , WHEN YOU DONT ANSWER WRITTEN COMPLAINTS , WHICH IS EXACTLY WHAT A TICKET IS , IT IS A WRITTEN COMPLAINT DIRECTED STRAIGHT TO THE DEPARTMENT YOU THE 'SUPPLIER' WANT IT TO GO TO , AND YET YOU STILL DO NOT DEAL WITH IT PROPERLY ?
COME ON PEOPLE , BETWEEN US , WE CAN MAKE THEM PROVIDE THE SUPPORT THEY SHOULD HAVE BEEN GIVING FOR 3 YEARS OR MORE ALREADY , BY SIMPLY KNOWING YOUR RIGHTS !!!!
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