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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Extreme lag/ stuttering and launcher issues [please read post #175 (Pg. 18)]

marshalericdavidmarshalericdavid Member Posts: 0 Arc User
edited June 2014 in Windows and General: PC, Network, and Other Technical Issues
Recently I have been having this problem. I had it when doing the Big Dig for the daily I also had it doing a solo story mission.

Is anyone else having this problem?
Post edited by marshalericdavid on
«134567

Comments

  • hyplhypl Member Posts: 3,719 Arc User
    edited April 2013
    I am currently experiencing extreme lag and stuttering in-game. Not sure if it's just a connection hiccup or something else is up.

    Anyone else getting hit by lag?
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  • captainrevo1captainrevo1 Member Posts: 3,948 Arc User
    edited April 2013
    Neverwinter just launched and is having lot of lag as you would probably imagine for launch day. As cryptic's servers all seem to be linked in some way I would imagine its a knock on effect.

    it will probably clear up after a while.
  • dkratascodkratasco Member Posts: 585 Arc User
    edited April 2013
    Neverwinter Open Beta
  • jacknm1jacknm1 Member Posts: 0 Arc User
    edited April 2013
    hypl wrote: »
    I am currently experiencing extreme lag and stuttering in-game. Not sure if it's just a connection hiccup or something else is up.

    Anyone else getting hit by lag?

    me too, couldnt even do cystaline entity, virtually nothing i could do but sit at respawn like an afker which im not :/
    [SIGPIC][/SIGPIC]
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  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited April 2013
    I've never seen it so bad.
  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited April 2013
    We tried a No Win Scenario (FED) and failed wave 5, because the whole game became a slideshow... It began when we joined the instance, 2 players were kicked from the server and had to log in again.

    It's really unplayable at the moment.
    [SIGPIC][/SIGPIC]
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  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited April 2013
    No response, Cryptic?
  • aureleusaureleus Member Posts: 175 Arc User
    edited April 2013
    If there linked or using the same rack system then they need to separate them, I'm not a MMO running Expert but I know having multiple MMOs on 1 Rack system is a Bad idea performance wise for the community as a whole. Just look at all the laf Everyone is getting...
  • captainchaos66captainchaos66 Member Posts: 409 Arc User
    edited April 2013
    Im having the same issue. Seems to have started after the last patch if my timing is correct. Mainly have the issue when im on the ground, esd, drazona ETC.. doesnt seem to be affecting missions QUITE as much as public areas.. i noticed it does the " stuttering" even if im not moving,, which i find odd.
    Hopefully mr. C. Ryptic is aware of this issue and gets it fixxed soon,, would hate to have this be the start of a new bug RIGHT before LoR hits.. that would be BAD!!!!!
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  • umaekoumaeko Member Posts: 748 Arc User
    edited April 2013
    I have an easy answer for you guys:
    It's the launch of Neverwinter's open beta.

    Perhaps not so coincidentally, they also have serious problems on that side with lag/rubberbanding.

    I would submit on top of that that I am unable to get into the game, either on Holodeck or Tribble. I remain stuck in the launcher's patching stage, and it's been like that for over an hour now. I would surmise that the patching servers are being hit hard, considering all the people whom must have downloaded the Neverwinter installer for the first time ever and are installing the game.

    Now is a good time to go do your laundry, wash the dishes, take out the garbage, do your housechores, watch Startrek on Netflix... or go play some other game in the meantime. It's probably going to be like that (at least) all day long.

    tl;dr: Neverwinter opening day, and Cryptic servers (login, patch and shards) are getting hit really hard.
  • kaiserkactokaiserkacto Member Posts: 482 Arc User
    edited April 2013
    Same problem here... also half of my fleetmates are complaining. I just did a CE but it was almost unplayable
    "In every age,
    In every place,
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  • pwebranflakespwebranflakes Member Posts: 7,741
    edited April 2013
    Hi Captains,

    Thanks for the reports. Based on what we can see with the network and launcher, all appears well for STO, however, it seems that a few of you are experiencing some issue. So that our engineers can get more information, please reply and post your location, ISP provider and a tracert result pointing to: patchserver.crypticstudios.com

    Instructions for running a tracert: http://sto-forum.perfectworld.com/showthread.php?t=225155

    Please also post results from a Nettest. Instructions here: http://sto-forum.perfectworld.com/showthread.php?t=225155

    I'll pass these along. Thanks!

    Cheers,

    Brandon =/\=
  • starfleetmacostarfleetmaco Member Posts: 118 Arc User
    edited April 2013
    Same here, have seen nothing like this bad before. Huge rubberbanding like as the game was going backwards in time.
  • nrobbiecnrobbiec Member Posts: 959 Arc User
    edited April 2013
    Lag would be an improvement I can't even get to the launcher. It crashes whenever I click on the icon.
  • jelly0jelly0 Member Posts: 560 Arc User
    edited April 2013
    UK
    Virgin Media

    1 10 ms 11 ms 8 ms cpc2-sout8-2-0-gw.20-1.cable.virginmedia.com [86
    .12.52.1]
    2 11 ms 7 ms 8 ms basl-core-2b-ae7-714.network.virginmedia.net [81
    .96.0.249]
    3 15 ms 15 ms 12 ms popl-bb-1b-ae11-0.network.virginmedia.net [81.96
    .0.149]
    4 11 ms 10 ms 7 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
    5.159.2]
    5 19 ms 18 ms 22 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
    .175.6]
    6 24 ms 22 ms 24 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
    17.15.5]
    7 18 ms 23 ms 19 ms te0-1-0-7.ccr21.ams03.atlas.cogentco.com [130.11
    7.50.221]
    8 25 ms 23 ms 23 ms te0-4-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
    .58.66]
    9 90 ms 91 ms 108 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54
    .31.229]
    10 98 ms 90 ms 92 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    11 94 ms 91 ms 90 ms 38.111.40.114
    12 91 ms 92 ms 90 ms 208.95.185.41

    Trace complete.

    The big dig feels like a turned based game.

    Been playing a few years and never had lag on this game until now.
  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited April 2013
    I think its time to get past the server stability fixes and actually look at getting some proper server upgrades so that sto can be its "own identity" and have dedicated servers that arent shared. Seems as though neverwinter is playing havoc with STO today.
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  • eviaxeviax Member Posts: 174 Arc User
    edited April 2013
    All was min 500-520 kb at this morning...There is nothing any problem at my net speed or PC...

    Now here is my terrible results:

    http://img20.imageshack.us/img20/7939/testjys.jpg


    PS: I just read few days ago on some game blog chosen STO most terrible server problems game.There is so many complaint on blogs about this problem.I know u guys working hard to fix it.But u have to take more seriously this endless server problems I guess.Most killing the mmo games are lags-server problems u have to know it I'm sure.
    Srry my english but I hope to u understand what I am try to say.

    regards,
  • sollvaxsollvax Member Posts: 4 Arc User
    edited April 2013
    Massive doglag and random disconnects (and server not responding) its getting annoying (and its not my end I went away and ran a full diagnostic on the broad band and my feed is at full strength)
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  • jelly0jelly0 Member Posts: 560 Arc User
    edited April 2013
    sollvax wrote: »
    Massive doglag and random disconnects (and server not responding) its getting annoying (and its not my end I went away and ran a full diagnostic on the broad band and my feed is at full strength)

    I dont think its user end tbh, I dont believe in coincidences and since NW went into open beta today and the chat is shared then the network must be as well.
  • grtiggygrtiggy Member Posts: 444 Arc User
    edited April 2013
    Country: UK
    IP: Talk Talk (BT)


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Administrator>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 39 ms 25 ms 25 ms host-92-24-128-1.ppp.as43234.net [92.24.128.1]
    2 28 ms 27 ms 28 ms host-78-151-225-221.static.as13285.net [78.151.2
    25.221]
    3 29 ms 28 ms 28 ms host-78-151-225-156.static.as13285.net [78.151.2
    25.156]
    4 40 ms 43 ms 39 ms host-78-144-8-133.as13285.net [78.144.8.133]
    5 41 ms 40 ms 41 ms host-78-144-9-85.as13285.net [78.144.9.85]
    6 49 ms 49 ms 154 ms xe-7-1-0.edge4.London2.Level3.net [212.187.192.1
    13]
    7 51 ms 50 ms 50 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
    8 49 ms 49 ms 49 ms ae-59-114.csw1.London1.Level3.net [4.69.153.126]

    9 48 ms 47 ms 47 ms ae-115-3501.edge3.London1.Level3.net [4.69.166.1
    30]
    10 41 ms 40 ms 41 ms te0-7-0-7.ccr22.lon01.atlas.cogentco.com [130.11
    7.15.245]
    11 41 ms 41 ms 41 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54
    .57.161]
    12 110 ms 109 ms 109 ms te0-7-0-33.ccr22.bos01.atlas.cogentco.com [130.1
    17.0.46]
    13 109 ms 109 ms 109 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    14 118 ms 109 ms 119 ms 38.111.40.114
    15 110 ms 110 ms 108 ms 208.95.185.41

    Trace complete.

    C:\Documents and Settings\Administrator>
    "...just look at my track record for making the improvements that I said we would with the KDF and judge by that." - Dan Stahl
  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited April 2013
    My numbers were all under 100 but that didn't stop everything on my screen freezing for 7 seconds. In that time I was killed.

    Fun!! Excitement!! Joy!! None of those are here when the server lags so much!!
  • ancalagon021ancalagon021 Member Posts: 20 Arc User
    edited April 2013
    hey fix you servers ore do you don't wanna that whe play you're game?
  • psybitepsybite Member Posts: 3 Arc User
    edited April 2013
    Suffering extreme lag especially on Crystaline Entity STF making it impossible to complete! Gained health faster than 10 of us could take it away?!
    ISP = Virgin Media
    Country = UK

    Tracert Result
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 14 ms 12 ms 10 ms cpc3-cdif13-2-0-gw.5-1.cable.virginmedia.com [82.0.136.1]
    2 13 ms 9 ms 11 ms cdif-core-2b-ae6-741.network.virginmedia.net [62.254.252.189]
    3 13 ms 14 ms 14 ms brnt-bb-1a-ae16-0.network.virginmedia.net [62.253.174.85]
    4 * * * Request timed out.
    5 13 ms 16 ms 14 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.105.159.2]
    6 28 ms 34 ms 24 ms amst-ic-1-as0-0.network.virginmedia.net [213.105.175.6]
    7 28 ms 21 ms 27 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.117.15.5]
    8 29 ms 24 ms 23 ms te0-2-0-7.ccr22.ams03.atlas.cogentco.com [154.54.36.129]
    9 33 ms 44 ms 39 ms te0-0-0-2.ccr22.lpl01.atlas.cogentco.com [154.54.37.102]
    10 97 ms 101 ms 98 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.105]
    11 92 ms 97 ms 93 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    12 119 ms 106 ms 107 ms 38.111.40.114
    13 100 ms 94 ms 92 ms 208.95.185.41

    Trace complete.

    Nettest result
    Ping: 96.8 msec
    Port: 80: 96 KB/sec 3 KB/sec 115 KB/sec 500
    Port: 80: 65 KB/sec 3 KB/sec 86 KB/sec 500
    Port: 443: 207 KB/sec 7 KB/sec 245 KB/sec 500
    Port: 443: 171 KB/sec 5 KB/sec 196 KB/sec 500
    Port: 7255: 83 KB/sec 3 KB/sec 104 KB/sec 500
    Port: 7255: 64 KB/sec 3 KB/sec 84 KB/sec 500
    Port: 7003: 92 KB/sec 3 KB/sec 114 KB/sec 500
    Port: 7003: 484 KB/sec 10 KB/sec 535 KB/sec 500
    Port: 7202: 110 KB/sec 4 KB/sec 129 KB/sec 500
    Port: 7202: 180 KB/sec 7 KB/sec 206 KB/sec 500
    Port: 7499: 135 KB/sec 5 KB/sec 159 KB/sec 500
    Port: 7499: 122 KB/sec 4 KB/sec 145 KB/sec 500
    Port: 80: 143 KB/sec 5 KB/sec 171 KB/sec 500
  • cameltoe02cameltoe02 Member Posts: 42 Arc User
    edited April 2013
    well they launched the neverwinter beta, im sure that has something to do with it.....cryptic.... sigh...... wait till may 21st, it will be 100x worse...
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited April 2013
    Thanks for the reports so far -- I've passed these along.

    Cheers,

    Brandon =/\=
  • elemberq333elemberq333 Member Posts: 430 Arc User
    edited April 2013
    Yes, I can't even login to the game at the moment...day off and I can't play because of a game I don't even want to play...I already played Neverwinter all I wanted to in alpha testing and that game sucks and now its making it so the game Cryptic makes that I like I can't play...thanks Cryptic..thanks so much.:rolleyes:
  • mashiaimashiai Member Posts: 9 Arc User
    edited April 2013
    Yeah still massively bad lag.
    Location: Ontario, Woodstock, Cdn.
    ISP: Teksavvy

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 9 ms 9 ms 9 ms 10.125.210.1
    3 14 ms 14 ms 15 ms 24.156.151.161
    4 11 ms 10 ms 10 ms woodstock1.cable.teksavvy.com [24.246.55.78]
    5 12 ms 11 ms 11 ms woodstock1.cable.teksavvy.com [24.246.55.73]
    6 13 ms 17 ms 13 ms 2150.ae3.bdr03.tor.packetflow.ca [69.196.136.163]
    7 15 ms 12 ms 11 ms if-13-0-0.core4.TNK-Toronto.as6453.net [63.243.172.9]
    8 25 ms 27 ms 25 ms if-0-3-2-0.tcore1.CT8-Chicago.as6453.net [63.243.172.34]
    9 29 ms 27 ms 26 ms 64.86.78.26
    10 24 ms 25 ms 27 ms be2005.ccr21.ord01.atlas.cogentco.com [66.28.4.73]
    11 50 ms 51 ms 55 ms te0-3-0-6.ccr22.bos01.atlas.cogentco.com [154.54.42.250]
    12 50 ms 50 ms 50 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    13 49 ms 54 ms 51 ms 38.111.40.114
    14 56 ms 49 ms 59 ms 208.95.185.41

    Trace complete.


    Local IP: xxxxxx
    Ping: 49.2 msec
    Port: 80: 567 KB/sec 22 KB/sec 596 KB/sec 500
    Port: 80: 175 KB/sec 7 KB/sec 185 KB/sec 500
    Port: 443: 358 KB/sec 14 KB/sec 381 KB/sec 500
    Port: 443: 534 KB/sec 19 KB/sec 561 KB/sec 500
    Port: 7255: 263 KB/sec 10 KB/sec 276 KB/sec 500
    Port: 7255: 803 KB/sec 30 KB/sec 844 KB/sec 500
    Port: 7003: 810 KB/sec 28 KB/sec 852 KB/sec 500
    Port: 7003: 1208 KB/sec 34 KB/sec 1272 KB/sec 500
    Port: 7202: 608 KB/sec 18 KB/sec 642 KB/sec 500
    Port: 7202: 398 KB/sec 16 KB/sec 422 KB/sec 500
    Port: 7499: 298 KB/sec 12 KB/sec 321 KB/sec 500
    Port: 7499: 150 KB/sec 6 KB/sec 159 KB/sec 500
    Port: 80: 378 KB/sec 15 KB/sec 404 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
  • psycoticvulcanpsycoticvulcan Member Posts: 4,160 Arc User
    edited April 2013
    Not sure if this is related, but Tribble crashes whenever I try to log in.
    Save the Foundry!
    NJ9oXSO.png
    "Critics who say that the optimistic utopia Star Trek depicted is now outmoded forget the cultural context that gave birth to it: Star Trek was not a manifestation of optimism when optimism was easy. Star Trek declared a hope for a future that nobody stuck in the present could believe in. For all our struggles today, we haven’t outgrown the need for stories like Star Trek. We need tales of optimism, of heroes, of courage and goodness now as much as we’ve ever needed them."
    -Thomas Marrone
  • sumtavsumtav Member Posts: 0 Arc User
    edited April 2013
    Location: Winnipeg, Manitoba
    ISP: MTS

    Tracert results:
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms 1 ms 192.168.0.1
    2 1 ms 1 ms 1 ms homeportal [192.168.100.254]
    3 * * * Request timed out.
    4 25 ms 47 ms 24 ms 10.7.31.5
    5 47 ms 41 ms 40 ms be6294.cipc2-wpg.bb.allstream.net [199.212.165.1
    17]
    6 38 ms 38 ms 38 ms ae0.gw1-chi.bb.allstream.net [199.212.160.202]
    7 40 ms 38 ms 38 ms xe-7-3-1.edge4.Chicago2.Level3.net [4.28.68.21]

    8 38 ms 39 ms 39 ms 4.69.158.142
    9 38 ms 39 ms 39 ms ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
    10 45 ms 40 ms 43 ms ae-14-51.car4.Chicago1.Level3.net [4.69.138.6]
    11 42 ms 41 ms 39 ms cogent-level3.car4.Chicago1.Level3.net [4.68.127
    .130]
    12 43 ms 41 ms 43 ms be2003.ccr22.ord01.atlas.cogentco.com [154.54.29
    .21]
    13 67 ms 65 ms 63 ms te0-7-0-26.ccr22.bos01.atlas.cogentco.com [154.5
    4.43.190]
    14 70 ms 79 ms 78 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    15 65 ms 67 ms 69 ms 38.111.40.114
    16 65 ms 64 ms 65 ms 208.95.185.41

    Nettest Results:
    contacting nettest server..
    Local IP: xxxxxx
    Ping: 63.9 msec
    Port: 80: 231 KB/sec 10 KB/sec 247 KB/sec 500
    Port: 80: 238 KB/sec 9 KB/sec 254 KB/sec 500
    Port: 443: 211 KB/sec 11 KB/sec 241 KB/sec 500
    Port: 443: 232 KB/sec 13 KB/sec 257 KB/sec 500
    Port: 7255: 207 KB/sec 10 KB/sec 241 KB/sec 500
    Port: 7255: 107 KB/sec 5 KB/sec 115 KB/sec 500
    Port: 7003: 185 KB/sec 8 KB/sec 198 KB/sec 500
    Port: 7003: 150 KB/sec 8 KB/sec 182 KB/sec 500
    Port: 7202: 102 KB/sec 4 KB/sec 111 KB/sec 500
    Port: 7202: 177 KB/sec 7 KB/sec 190 KB/sec 500
    Port: 7499: 141 KB/sec 6 KB/sec 155 KB/sec 500
    Port: 7499: 158 KB/sec 9 KB/sec 188 KB/sec 500
    Port: 80: 208 KB/sec 8 KB/sec 226 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit
  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited April 2013
    Everyone I know in STO has encountered this lag and has made STFs and the CE Event completely unplayable.
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