We are happy to announce that from now until Monday, April 15, 2013 (9AM PDT), players will receive an additional 15% bonus when purchasing ZEN through select payment processors.*
BONUS! We are also running a 15% off sale on Master Keys! Details here. *Click here for full details.
Comments
Any chance of a ship sale in the near future?
"Critics who say that the optimistic utopia Star Trek depicted is now outmoded forget the cultural context that gave birth to it: Star Trek was not a manifestation of optimism when optimism was easy. Star Trek declared a hope for a future that nobody stuck in the present could believe in. For all our struggles today, we haven’t outgrown the need for stories like Star Trek. We need tales of optimism, of heroes, of courage and goodness now as much as we’ve ever needed them."
-Thomas Marrone
Oh and is there a way I can gift Zen to my brother? For his account?
Anyone else not get their bonus Zen...?
I Support Disco | Disco is Love | Disco is Life
I just bought $20 of Zen in-game from my "Steam Wallet", not ten minutes ago. (1:48 EST now) I didn't get any bonus Zen
Sorry for the inconvenience. We'll get it up and running on Steam ASAP.
Cheers,
Brandon =/\=
I just spent $50 THIS MORNING at 10 am Eastern time before this was announced. Why do they always announce these AFTER I JUST bought Zen a few hours earlier.
Find us at CovenantofHonor.com. My Twitter handle; @jmattmiracle
Where on the support page do I actually file a billing ticket? I clicked the "Contact Us" link, and it doesn't look like this is what you're talking about.
That's the right place
Cheers,
Brandon =/\=
Yeah, I found it on a second look.
I *hope* you've remembered to turn off any feature that may keep devs such as yerself from receiving forums PMs from us mere mortals?
EDIT: This is ridiculous. No matter how I do it it keeps getting into a redirect loop. I hate to do it but I might have to email their support directly since their website is apparently a piece of TRIBBLE.
I Support Disco | Disco is Love | Disco is Life
Logging in is exactly what I'm trying to do when it forces me into the redirect loop.
Which is bizarre because on their main page, I'm logged in. But when I clock Support, boom, redirect loop. If I copy/paste the support page url, I go there, but I'm not logged in. If I try to log in there, redirect loop.
I've attempted this and gotten the same results in IE, Firefox, and Chrome.
EDIT: Can someone link me directly to the ticket filing page? Maybe if I can bypass the borked login from the support page, it'll work...
I Support Disco | Disco is Love | Disco is Life
A direct link won't work. There is a known issue where a small percent of players get a redirect when they try and access this page. This is why I included the email step, in the case you can't get into the page for some reason. Once you email, you'll get an auto response with your ticket number -- pass that along and I will then forward it
We've confirmed that the bonuses are now showing up in Steam for eligible packs and are working on auto-granting the bonus ZEN to anyone who purchased an eligible pack on Steam from 9AM PDT to the time the promo was manually started (a few minutes ago).
Cheers,
Brandon =/\=
Lucky me.
Well, thanks for getting on that. Hopefully the retroactive bonus will go through and I'll have sent that email for nothing. In any event, if I don't have the bonus by the time I get the ticket number, I'll kick it your way.
I Support Disco | Disco is Love | Disco is Life
Patience is a virtue for a reason, and it pays off if you wait. I never buy anything unless it's on sale. In fact, I save my "monthly budget" of game cash until a sale, and sometimes have enough to buy more in one go. Then not only do I get the Sale bonus, but there's "bulk rate" bonus if you spend more that $50. Sometimes I'll even wait/get lucky for a C-Store sale, so I get double-savings using my discounted Zen.
Anyway, I don't mean to single you out, but so often Cryptic puts on a sale, and the forums are laced with people complaining that they missed out.
So again, my best advice to you and others: Never pay full price, always buy on sale.
You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
That email is incorrect. Per my OP in this thread, it ends on Monday, April 15th at 9AM PDT. Sorry for the confusion!
Cheers,
Brandon =/\=
Meh, I like the last changes and vote with my bucks with hope that the Emergency Power To changes that are to be tested on Tribble will go live. So - do not waste my money :P
Thanks Brandon for being attentive to the questions in this thread... but could we get an answer as to whether we are going to see any more ship sales?
Cheers,
Brandon =/\=