Firstly, I'm one of the "few" that cannot open the patcher, but before the servers went down, I was able to purchase a ton of Zen. When I purchased this Zen, it did not show up in my account as processing or anything -- like it had never happened.
So, I contact support -- I get a canned response that it is Paypal's fault. I call PayPal and the agent at PayPal insists I'm being scammed and that their systems are running as intended -- he also states that PWE has their money as the transaction shows clearly on PayPal's side. So, now to clarify the situation and to give PWE a chance to explain things, I call, I call, I call, I call some more... I've been calling since 20 mins ago and no one answers the phone during their normal business hours....
I am so inspired by trust in PWE right about now.....
Said NO to Arc. Gets punished by not being given a free outfit, free lobi, and free shuttle. Now forced to use Arc's site when trying to get to STO site. Still not rewards for beta testing the Arc website by force. Bravo Cryptic.
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