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Gold Member: No Monthly Stipend for at least 3 months.

mischameliamischamelia Member Posts: 7 Arc User
Apologies is this is not the correct subforum, however they are labelled so poorly that it is hard to tell where this should be posted.

To the issue at hand: I am a Gold member, and have been for 265 days. For at least the last 3 months I have not recieved the monthly stipend of 500 promotional points. I submitted a ticket 5 days ago, and have heard nothing.

Furthermore, when I go to check my ticket, I find that there is now a text on the Support Center main page saying that if I am a Cryptic user I should go to the Cryptic support page. Naturally, I followed the instructions this morning, but on reaching the Cryptic support page I am unable to log in beacuse www.startrekonline.com does not exist anymore, and there is no option to login as a Cryptic user on the PWE version of the STO site.
[SIGPIC][/SIGPIC] Previously MischaMC.
In game:
Mischa McCoy, Tactical VA; The Order of Isis; U.S.S. Quiet Thunder/ U.S.S. Granite.
Amelia Andrews, Tactical VA; The Order Of Isis; U.S.S. Thor's Hammer.
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