Since the last game patch, I have been missing textures on several ship models and in some environments. I have a screen shot posted showing an example
HERE
Its not just the hull plate note the phaser strip, deflector glow, and engine glow textures. I have attempted to adjust all the various video settings and force verifyed my download to check for corruption. Nothing has worked.
I will note that this problem does not occur with "most" of the store bought ships for some reason.
Any suggestions on how to fix this?
All drivers current. And as noted it began after the recent patch to add in the carrier.
Comments
False. This is not caused by DX 11 Beta. I just tested it now and had done so previously. Thanks anyway.
Also on board the TOS Enterprise bridge "mainly on the Engineering and Crew decks".
The ESD Admirals office seems to have been fixed though!
I'm really confused to why there isn't any Cryptic team responses, atleast some sort of response of what could be the issue? "my computer? or is it the STO server?"
R.J.
There is a known issue with some of the model geometries that result in the game leaving a blank space instead of applying a texture. There was going to be a process of sweeping through the objects and correcting the geometries but not sure if this has been done yet or if it has been postponed. See this thread: http://forums.startrekonline.com/showthread.php?t=261497
These are not missing textures. The textures are there. The issue is with the normals of a given triangle. There was an error in our exporter a while back, that created bad normals for some of our geometry. That error has since been corrected, but many of the models exported during that time suffer from this issue.
We have been working to correct these as we can find them. We were attempting to find some way to automate the process so that we could get it done more quickly, but that has failed, and we are left to do this by hand, one set of models at a time.
As such, that takes some time. In addition, the models I have reprocessed have mostly been in Branch 20, which you won't see until Season 6.
I know this is annoying, and please keep posting WHERE you are finding these issues so that we can continue to hunt these buggers down and fix everything we can.
I'll say for the record I've personally reprocessed Drozana, the Klingon interior set, the TOS interior set, and a number of other things I can't remember at the moment.
Sorry for the delay, please bear with us as we attempt to correct these issues.
ETA: The issue is USUALLY visible with DX11 turned on (which is why we didn't discover these until we started doing things with DX11). However, there are cases where people running DX9/10 have reported seeing these as well. This usually seems to be on ATI cards. Hope that helps.
If you are seeing these, and are running in DX11, switching back to DX9 may hide the issue in the short term. I have also heard reports that messing with various graphics options can also hide the issue, even with DX11 on.
I have an Nvidia card and it happens to me as well. I have a few filed bugs on this. Unfortunately, because I cannot see the bugs I have open or reported, I cannot tell you which numbers they are. It should include the coordinates/maps/mission names of said bugs as well as any ship I had which exhibited the problem.
Just adding my few cents here .
On a side note, now that all these fixes are in does that mean that there will be a focus on new DX11 features in the near future?
This was not holding up any DX11 features. DX11 features come from the graphics programming team upstairs. All of these bugs were fixed by us lowly artists manually reprocessing models.
On a side note, thanks for looking into it!
How about on the saucer of the NX?
This gave me a chuckle
But yeah, sadly, it's true... you'd need to scan it with a massive comb ("Comb the desert!"
Edit: By the way, Zek, are you starting to neglect that thread of yours now that Brandon's been taking care of it in your absence?
I made a gallery with DX9 vs DX11 shots of the Nebula -- it's dark but you can see the triangles.
http://www.jediknight.com/gallery2/v/STOgraphic/
I hope those pictures help out some.
Thanks!
From glen to glen, and down the mountain side
The summer's gone, and all the flowers are dying
'Tis you, 'tis you must go and I must bide.